Register for care
Register to get care at one of our VA Portland health care facilities. Not yet enrolled in VA health care? We can help you apply in person or get started online.
Patient registration (admissions)
Whether you moved and need to change your medical center or need a primary care provider in the area, we can help get you registered at VA Portland Health Care. Call us or come by one of our offices.
Business Office - Eligibility
Map to Portland VA Medical Center campus (Bldg. 100, 1st floor, Rm. 1D-137 kiosk check-in is on right side of main hospital entrance)
Map to Vancouver VA Campus ( (Bldg. 20, 1st floor to the left as you enter the building)
- Processes new applications for VA healthcare benefits (in person only) and determines healthcare eligibility benefits
- Processes healthcare update forms (means tests, financial assessment, hardship determinations, etc. )
- Processes pre-scheduled hospital admissions
- Processes Veteran Health ID card requests for enrolled Veterans (only in person)
- Processes demographic updates and changes as requested by the veteran to ensure VA documents and medications are delivered to the correct address.
Not yet enrolled in VA health care?
You need to be enrolled in VA health care before you can make appointments and receive care at a VA Portland health care facility.
Apply online, by phone, or by mail
We’ll walk you through how to get started. You can apply at your own pace, and save your application and go back to it when it’s convenient for you.
Apply in person
Current Walk-in Enrollment & Patient Transfer hours of operation for the following facilities (as of October 2021);
- Portland VA Medical Center: Building 100, Room 1D-137 (1st floor, make a right at the front entrance to the facility
- Vancouver Campus: Building 20, Room 101; 1st floor to the left as you enter the facility
- Bend Clinic: 1st Floor, Room 108b
- Hillsboro Clinic: 3rd Floor, Room 3B-152
- Salem Clinic: Room 1A100
We can help answer any questions you may have. We can also accept your completed application at our patient registration office for processing.
Fill out an Application for Health Care Benefits (VA Form 10-10 EZ) and bring it with you to our patient registration office at the Portland campus.
Veterans can also apply for VA healthcare benefits via phone through the Health Eligibility Center (HEC). Contact them directly at 1877-222-8387 for assistance in the event our offices are closed for any reason, M-F 8:00 a.m. -4 :00 p.m. ET
What to bring with your health care application
To get a faster decision on your application, bring these documents and information with you:
- Copies of your DD214 or other discharge documents
- Copies of any VA disability award letters you may have
- Your income information from the previous calendar year, if you have a 0% VA disability rating or if you’re a non-service-connected Veteran
- Copies of your current insurance ID cards for any other types of health coverage you may have (like Medicare, Medicaid, TRICARE, or private health insurance)
- An unexpired form of government ID in order for our staff to process VHA ID Card Requests (Passport, Driver’s License, etc.)