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Creating an account for VA.gov

Learn about creating a free Login.gov or ID.me account to manage your VA benefits, services, and information online.  

Why should I create an account to sign in to VA.gov?

When you create a Login.gov or ID.me account, you can access and manage your VA benefits, health care, and information online.

Here are some things you can do with an account:

  • Apply for benefits 
  • Check your claim status  
  • Update your address and other contact information across several VA benefits and services 
  • Check the status of and request help with any benefit overpayments or copay bills you may have 

You can also do these things to manage your health:

  • Refill prescriptions  
  • Communicate privately and securely with your health care team 
  • Request or schedule some health appointments 
  • Review lab and test results

What type of account should I create to manage my VA benefits online?

You can create a Login.gov or ID.me account. 

What to know:

  • Login.gov is our government’s one account provider for VA and other government benefits and services. The U.S. General Services Administration creates and maintains your account. To learn how our government protects your information, read the privacy policy. 
    Read the privacy policy on the Login.gov website 
  • ID.me is a non-government account provider that contracts with government and non-government organizations. ID.me creates and maintains your account. To learn how ID.me protects your information, read their privacy policy. 
    Read the privacy policy on the ID.me website 
  • Both Login.gov and ID.me meet modern security standards. Both accounts protect your data so only you can access and change your stored information.  
  • Both Login.gov and ID.me let you use a single, secure account to access your VA benefits and services. You can use either account to manage some other government benefits and services (like Social Security benefits).

Can I still use a DS Logon or My HealtheVet account to sign in?

Yes. At this time, you can use your DS Logon or My HealtheVet account to sign in to VA.gov.  

You should know that to manage certain tasks and information on VA.gov, you’ll need to create a Login.gov or ID.me account and verify your identity. 

How do I create a Login.gov account?

You can create your account on the Login.gov website. Here’s what you’ll need:  

  • An email address  
  • A unique password that includes at least 12 characters  

Learn how to create your account on the Login.gov website 

When you set up your account, you’ll need to set up multifactor authentication. 

Learn more about multifactor authentication 

Learn about multifactor authentication methods on the Login.gov website 

The first time you use your account to manage your VA benefits or information, you’ll need to verify your identity. Here’s what you’ll need: 

  • Your driver’s license or other state-issued ID, and 
  • Your Social Security number, and 
  • A U.S. phone number 

Note: If you don’t have a U.S. phone number, Login.gov can send a letter to your mailing address instead. 

Learn more about verifying your identity on the Login.gov website  

How do I create an ID.me account?

You can create your account on the ID.me website. Here’s what you’ll need: 

  • An email address 
  • A unique password that includes at least 8 characters (with at least 1 uppercase letter, 1 lowercase letter, and 1 number) 

When you set up your account, you’ll need to set up multifactor authentication. 

Learn more about multifactor authentication 

Learn about multifactor authentication methods on the ID.me website 

The first time you use your account to manage your VA benefits or information, you’ll need to verify your identity. Here’s what you’ll need: 

  • A phone number, and 
  • Your driver’s license, state-issued ID, passport, or passport card 

Learn more about verifying your identity for VA on the ID.me website  

How can I get help with creating an account?

If you need help creating a Login.gov account, you can call the Login.gov help center at 844-875-6446 (TTY: 711). They’re open 24/7. You can also submit a help ticket on the Login.gov website.

Submit a help ticket on the Login.gov website

If you need help creating an ID.me account, you can submit a help ticket on the ID.me website.  

Submit a help ticket on the ID.me website 

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VA benefits

  • Health care

    Apply for VA health care, find out how to access services, and manage your health and benefits online.

Need more help?

MyVA411 main information line: 800-698-2411