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6102 Directive and Handbooks

6102 Directive and Handbook provides the guidance on the creation and maintenance of public facing websites.

See these and other policies

To establish and implement enterprise-wide web policies and standards for all VA websites.

The Web Governance Board (WGB) implements web governance using an open and transparent process to communicate and foster collaboration among VA organizations through web governance policy, information and messaging, tools, and technology.

The WGB leads the development and review of VA guidance for web, social media, and supporting technologies.  This website is a resource for VA employees and contractors who are responsible for building and maintaining the Department’s digital presence.

This online repository supplements VA Directive and Handbook 6102 for content management, technical management, best practices, standards, and requirements for VA internet websites and will be updated as federal regulatory or policy, departmental policy, and/or standards change.  The guidance contained herein is a direct extension of VA Handbook 6102, VA Internet and Intranet Services, and will be considered with the same authority.

The Web Governance Board comprises key communication representatives from the following VA organizations:

  • Office of Public and Intergovernmental Affairs
  • Office of Information and Technology
  • Veterans Benefits Administration
  • Veterans Health Administration
  • National Cemetery Administration
  • Office of the Secretary
  • Office of the Executive Secretary
  • Board of Veterans Appeals
  • Office of Acquisition, Logistics, and Construction
  • Office of Congressional and Legislative Affairs
  • Office of Enterprise Integration
  • Office of General Counsel
  • Office of Human Resource Administration
  • Office of Management
  • Office of Operations, Security, and Preparedness
  • Veterans Experience Office
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U.S. Web Design System

This website uses the U.S. Web Design System.  This system provides design guidelines and code to help government developers and designers quickly create trustworthy, accessible, and consistent digital government services.  Learn more

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Section 508 Refresh

On January 18, 2017, the Access Board published a final rule that jointly updates requirements for information and communication technology covered by Section 508 of the Rehabilitation Act and Section 255 of the Communication Act.  The final rule jointly updates and reorganizes the Section 508 standards and Section 255 guidelines in response to market trends and innovations, such as the convergence of technologies.  Learn more

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