Lowell VA Clinic
The Lowell VA Clinic provides primary care and specialty services, including mental health, laboratory services, physical therapy, diabetes education and more. The clinic is located approximately 30 miles northwest of Boston in the heart of the Merrimack Valley, 1.5 miles from downtown Lowell. Featuring ample free parking and a shuttle service between the clinic and the Jamaica Plain Campus of the VA Boston Healthcare System, the clinic offers area Veterans an attractive option to receive primary care closer to home than one of the three main VA Boston HCS campuses in Boston and Brockton.
Location and contact information
Address
Phone numbers
Clinical hours
- Mon: 8:00 a.m. to 4:30 p.m.
- Tue: 8:00 a.m. to 4:30 p.m.
- Wed: 8:00 a.m. to 4:30 p.m.
- Thu: 8:00 a.m. to 4:30 p.m.
- Fri: 7:30 a.m. to 4:00 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Click on a topic for more details.
Cost: Free
Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.
Van services for Veterans
DAV vans
Hours: Individual van schedules vary
We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.
Non-DAV van services
Many localities in the region provide other van services to Veterans.
Learn more about DAV and the other van services available in your county
Shuttle services
Coming soon!
Local transportation services
Coming soon!
Other services
Coming soon!
Beneficiary travel
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
In the spotlight at VA Boston health care
Health services offered here
Click on a service for more details like location, contact, and appointment information.
Addiction and substance use care
Contact information
Hours
- Mon. 8:00 a.m. to 4:00 p.m.
- Tue. 8:00 a.m. to 4:00 p.m.
- Wed. 8:00 a.m. to 4:00 p.m.
- Thu. 8:00 a.m. to 4:00 p.m.
- Fri. 8:00 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Appointments
Contact us to schedule, reschedule or cancel an appointment. If a referral is required, you’ll need to contact your primary care or mental health provider first.
Lowell Clinic Outpatient Substance Use Disorder Number
Referral required? No
Walk-ins accepted? No
We help Veterans on their recovery journey through outpatient and inpatient services. Our residential facility helps Veterans deal with substance abuse, homelessness, mental health and unemployment through its 24-hour therapeutic and educational programs. VA Boston Healthcare System substance use disorder programs include:
- Rehabilitation
- Health maintenance
- Residential treatment
- Domiciliary program for homeless veterans
- Transitional housing with job counseling and outpatient treatment
- Outpatient groups, individual, couples or family counseling
- Outpatient methadone and suboxone treatment
- Community support
Laboratory and pathology
Contact information
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Appointments
Contact your primary care or specialty provider for a referral.
Main Phone
Referral required? Yes
Walk-ins accepted? Yes
Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:
- Study of blood, urine and other bodily fluids for illness management
- Testing for infectious diseases
- Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
- Autopsy services
Going to the lab for bloodwork?
When you visit one of our labs to have your blood drawn, you will be asked to present your VA identification card or other identification that has your full Social Security Number (SSN) on it. In addition, our phlebotomists are required to ask you to recite your full name and SSN as an extra measure of patient safety.
Please follow any dietary restrictions that your doctor may have requested -- such as fasting -- for your bloodwork.
Mental health care
Contact information
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Appointments
Contact us to schedule, reschedule or cancel your appointment.
VA Lowell Mental Health
Veterans Crisis Line
Referral required? No
Walk-ins accepted? No
Schedule an appointment onlineOur medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. You may even be able to get certain mental health care if you aren't otherwise eligible for VA health care. Same-day mental health care is available for Veterans who need it. Our confidential outpatient services include individual and group therapy for:
- Psychiatric disorders such as schizophrenia, bipolar disorder and depression
- Marriage and relationship problems
- Post-traumatic stress disorder (PTSD)
- Anxiety, addictive behaviors, and personality disorders
- Substance use disorder
- Aggressive or self-harming behaviors
In addition, specialized programs are available for returning Veterans and for women veterans. Inpatient care is also available for Veterans in need of intensive treatment.
Our residential/transitional programs can provide temporary housing to Veterans while offering treatments for a wide range of mental health concerns.
Learn more and connect with a care coordinator
Veterans in need of emergency assistance can call the Veterans Crisis Line at 1-800-273-TALK (8255) and press 1. Veterans can also the Emergency Department at the West Roxbury Campus 24/7.
During normal business hours, Veterans can also be evaluated urgently at:
Jamaica Plain Urgent Care Clinic, 857-364-5250
Brockton Urgent Care Clinic, 774-826-2318
West Roxbury Emergency Department, 857-203-5425 or 857-203-5426
Optometry
Contact information
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Appointments
Contact us to schedule, reschedule or cancel your appointment. Walk-in services are also available during regular business hours for emergencies, as well as eyeglass adjustments and repairs.
Optometry at the Lowell VA Clinic
Referral required? No
Walk-ins accepted? Yes
Schedule an appointment onlineCare we provide at VA Boston health care
Comprehensive eye care with a focus on vision correction and screening for ocular disease.
We treat the following conditions
- Ocular inflammation
- Glaucoma
- Dry eye
- Near-sightedness/far-sightedness
Available at these locations
- Brockton VA Medical Center
- Jamaica Plain VA Medical Center
- Lowell CBOC
- West Roxbury VA Medical Center
How to Make an Appointment
If you aren't currently being seen by Optometry, you can be referred by your primary care provider for an initial consultation. If you are already being followed by Optometry, please call the clinic directly at 857-364-5796
Learn more about our Optometrists at VA Boston health care
Primary care
Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.
Contact information
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Main phone number.
Women Veterans main phone number.
Appointments
Contact us to schedule, reschedule or cancel your appointment.
Main Phone
Referral required? No
Walk-ins accepted? No
Schedule an appointment onlinePrimary Care provides ongoing, routine medical care for patients, such as:
- Annual exams
- Initial diagnoses
- Preventive care
- Patient and family health education
Your primary care team also coordinates many other care and services you may receive, including:
- Labs and blood work
- Mental health care
- Women's health care
- Radiology and other diagnostic imagery
- Social services
- Telehealth
- Other specialty care and services
Except for medical emergencies, primary care is provided only through scheduled appointments.
Emergency Services are provided only by the Emergency Department on the West Roxbury campus. However, for urgent conditions that are appropriate to be treated on an outpatient basis in a primary care clinical setting, same-day or next-day appointments in primary care are available.
Patient Call Center
The Patient Call Center is a very important part of primary care, providing ready access to the primary care team. Patients may use this system to communicate with the team, receive clinical advice or answers to questions, request renewal of medications, and to make or change a clinic appointment. All patients enrolled in primary care have access to this service.
To reach the Patient Call Center, dial 1-800-865-3384 -- available 24 hours per day.
Suicide prevention
Contact information
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Appointments
Call our Veterans Crisis Line at 800-273-8255 and press 1 for help anytime, 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.
Main Phone
Referral required? No
Walk-ins accepted? Yes
Schedule an appointment onlineWe work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:
- Suicide prevention care coordinators
- Suicide prevention case managers
- Gun safety locks
Mental health services at VA Boston offer same-day access to mental health care for Veterans who need it. Our emergency department on the West Roxbury campus is also open 24/7 for Veterans with urgent mental health care needs outside of regular business hours.
Additionally, VA offers mobile apps that support many aspects of mental health and wellness. Visit https://mobile.va.gov/appstore/mental-health to learn more.
Veterans and their loved ones can always call VA’s Veterans Crisis Line at 1-800-273-8255 and Press 1, chat at www.veteranscrisisline.net, or text 838255, 24 hours a day, 7 days a week, 365 days a year.
Telehealth
Contact information
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Appointments
Contact your primary care provider for a telehealth referral.
Main Phone
Referral required? Yes
Walk-ins accepted? No
We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in specialties such as:
- Mental health
- Retinal care (eye)
- Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
- Dermatology
- Rehabilitation
- Primary care
Telehealth is just one of the virtual care technologies we offer. Click here to learn more about Connected Care resources, which offer greater convenience and empower you to take charge of your health care from the comfort of your home.
Wheelchair and mobility
We provide support and assistive devices, including wheelchairs, scooters, walkers and canes, to help you preserve and increase your mobility.
Contact information
Hours
- Mon. 8:00 a.m. to 4:00 p.m.
- Tue. 8:00 a.m. to 4:00 p.m.
- Wed. 8:00 a.m. to 4:00 p.m.
- Thu. 8:00 a.m. to 4:00 p.m.
- Fri. 8:00 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Appointments
Lowell VA Clinic mobility services provide off-the-shelf style wheelchairs and cushions. All custom needs would be referred to West Roxbury, Jamaica Plain or Brockton.
Main Phone
Referral required? No
Walk-ins accepted? No
We train you in the proper use of your wheelchair or other mobility devices to increase your wellness and improve your quality of life. Our team works with you to:
- Assess your individual need for mobility, which may include lightweight manual and sports or power wheelchairs
- Optimize seating positioning
- Achieve maximum function and independence
- Promote good posture, breathing, digestion, and tissue health
-
Prevent complications and additional injuries such as pressure ulcers
How to schedule with Wheelchair and Seating Clinics:
- Call the clinic and self-refer if you feel an evaluation is indicated
- You can also obtain a referral from your VA primary care doctor or another specialty provider
Whole health
Contact information
Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 4:00 p.m.
- Thu. 7:30 a.m. to 4:00 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Appointments
Contact us to schedule, reschedule or cancel your appointment.
Whole Health
Talk with your Healthcare team about what you want your health for. Share your values, needs, and goals.
Try any of the services below offered by Whole Health team members:
- Explore “what matters most to you” with a Whole Health Partner
- Attend a Veteran-led 45-minute “Introduction to Whole Health” class
- Participate in a 9 week “Taking Charge of Your Life & Health” group
- Partner with a Health Coach for support in behavioral changes towards healthy living
- Join Ompractice for LIVE virtual Tai Chi, Yoga, and other wellness classes
Watch this video about Whole Health.
Ask your healthcare team for a referral OR call 857-203-4876.
Women Veteran care
We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.
Contact information
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Women Veterans program manager
National VA Women Veterans Call Center
Appointments
Contact us to schedule, reschedule or cancel your appointment.
Main Phone
Referral required? No
Walk-ins accepted? No
Schedule an appointment onlineOur women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health and work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery and breast illness. Our services for women Veterans include:
- Ultrasounds, mammograms, Pap and HPV tests
- Mental health care and counseling
- Lifestyle wellness services
- Menopause treatment, including hormonal therapy
- Family planning, contraceptive care and infertility evaluation
Learn more and connect with the Women Veterans Program Manager.
Women Veterans Call Center
The Women Veterans Call Center provides women Veterans information about VA services and resources, benefits and eligibility. The toll-free line is available Monday through Friday, 8:00 a.m. – 10:00 p.m. Eastern Time and on Saturdays, 8:00 a.m. – 6:30 p.m. Please see the Women Veterans Call Center website or call 855-VA-WOMEN -- 855-829-6636. Call, chat or text are all available.