Quincy VA Clinic

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

• Study of blood, urine and other bodily fluids for illness management
• Testing for infectious diseases
• Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
• Autopsy services

Going to the lab for bloodwork?

When you visit one of our labs to have your blood drawn, you will be asked to present your VA identification card or other identification that has your full Social Security Number (SSN) on it. In addition, our phlebotomists are required to ask you to recite your full name and SSN as an extra measure of patient safety.

Please follow any dietary restrictions that your doctor may have requested -- such as fasting -- for your bloodwork.

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Primary Care provides ongoing, routine medical care for patients, such as:

• Annual exams
• Initial diagnoses
• Preventive care
• Patient and family health education

Your primary care team also coordinates many other care and services you may receive, including:

• Labs and blood work
• Mental health care
• Women's health care
• Radiology and other diagnostic imagery
• Social services
• Telehealth
• Other specialty care and services

Except for medical emergencies, primary care is provided only through scheduled appointments.

Emergency Services are provided only by the Emergency Department on the West Roxbury campus. However, for urgent conditions that are appropriate to be treated on an outpatient basis in a primary care clinical setting, same-day or next-day appointments in primary care are available.

Patient Call Center

The Patient Call Center is a very important part of primary care, providing ready access to the primary care team. Patients may use this system to communicate with the team, receive clinical advice or answers to questions, request renewal of medications, and to make or change a clinic appointment. All patients enrolled in primary care have access to this service.

To reach the Patient Call Center, dial 1-800-865-3384 -- available 24 hours per day.

We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:

• Suicide prevention care coordinators
• Suicide prevention case managers
• Gun safety locks

Mental health services at VA Boston offer same-day access to mental health care for Veterans who need it. Our emergency department on the West Roxbury campus is also open 24/7 for Veterans with urgent mental health care needs outside of regular business hours.

Additionally, VA offers mobile apps that support many aspects of mental health and wellness. Visit https://mobile.va.gov/appstore/mental-health to learn more. 

Veterans and their loved ones can always call VA’s Veterans Crisis Line at 1-800-273-8255 and Press 1, chat at www.veteranscrisisline.net, or text 838255, 24 hours a day, 7 days a week, 365 days a year.

Learn more and connect with a care coordinator

We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in specialties such as:

• Mental health
• Retinal care (eye)
• Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
• Dermatology
• Rehabilitation
• Primary care

Telehealth is just one of the virtual care technologies we offer. Click here  to learn more about Connected Care resources, which offer greater convenience and empower you to take charge of your health care from the comfort of your home. 

Talk with your Healthcare team about what you want your health for. Share your values, needs, and goals.

Try any of the services below offered by Whole Health team members:

• Explore “what matters most to you” with a Whole Health Partner
• Attend a Veteran-led 45-minute “Introduction to Whole Health” class
• Participate in a 9 week “Taking Charge of Your Life & Health” group
• Partner with a Health Coach for support in behavioral changes towards healthy living
• Join Ompractice for LIVE virtual Tai Chi, Yoga, and other wellness classes

Watch this video about Whole Health.

Ask your healthcare team for a referral OR call 857-203-4876.

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health and work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery and breast illness. Our services for women Veterans include:

• Ultrasounds, mammograms, Pap and HPV tests
• Mental health care and counseling
• Lifestyle wellness services
• Menopause treatment, including hormonal therapy
• Family planning, contraceptive care and infertility evaluation

Learn more and connect with the Women Veterans Program Manager. 

Women Veterans Call Center

The Women Veterans Call Center provides women Veterans information about VA services and resources, benefits and eligibility. The toll-free line is available Monday through Friday, 8:00 a.m. – 10:00 p.m. Eastern Time and on Saturdays, 8:00 a.m. – 6:30 p.m. Please see the Women Veterans Call Center website or call 855-VA-WOMEN -- 855-829-6636. Call, chat or text are all available.