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Loch Raven VA Medical Center

Location and contact information

Address

3901 The Alameda
Baltimore, MD 21218-2100

Phone numbers

Main phone: 410-605-7650
Mental health care: 410-605-7000, ext. 53978

Clinical hours

  • Mon: 8:00 a.m. to 4:30 p.m.
  • Tue: 8:00 a.m. to 4:30 p.m.
  • Wed: 8:00 a.m. to 4:30 p.m.
  • Thu: 8:00 a.m. to 4:30 p.m.
  • Fri: 8:00 a.m. to 4:30 p.m.
  • Sat: Closed
  • Sun: Closed
Loch Raven VA Medical Center

Prepare for your visit

Click on a topic for more details.

There is an ATM available on the first floor of the Community Living Center near the door to the back patio area.

VAMHCS Community Care

VA provides care to Veterans through community providers when VA cannot provide the care needed. Community care is based on specific eligibility requirements, availability of VA care, and the needs and circumstances of individual Veterans.

The All Faiths Chapel, which is open 24 hours a day, seven days a week, is located on the second floor of the Community Living Center off the hallway leading to the Rehabilitation Wing.

Loch Raven VA Outpatient Clinic 
3901 The Alameda
Baltimore, MD 21218-2100
Directions

Phone numbers

Main phone: 410-605-7650

Mental health clinic: 410-605-7000 x53978

Clinical hours

  • Mon: 800AM-430PM
  • Tue: 800AM-430PM
  • Wed: 800AM-430PM
  • Thu: 800AM-430PM
  • Fri: 800AM-430PM
  • Sat: Closed
  • Sun: Closed

It would be great if it could also have a “Prepare for your visit” section that include the following:

Parking

There is free self-parking available in the parking lot adjacent to the outpatient clinic. Additionally, free valet parking is available for all patients and is accessible by the entrance to the outpatient clinic.

Transportation services and schedules

Shuttle Services for Veterans

Learn about Shuttle  services available


Mass Transportation

There are Maryland Transit Administration (MTA) bus stops within walking distance of the Loch Raven VA Outpatient Clinic. For more information about bus service to the clinic, please visit the MTA website at mta.maryland.gov/ or call 410-539-5000.


Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits


Volunteer Transportation Program

The Volunteer Transportation Programs utilizes VA volunteers to provide transportation for Veteran patients to and from their homes to scheduled appointments at the Loch Raven VA Outpatient Clinic between 8 a.m. and 2 p.m. Monday through Friday. To be eligible for the Volunteer Transportation Program, Veterans must meet the following criteria:

  • Have a scheduled appointment at the Baltimore VA Medical Center
  • Have no other available means of transportation (e.g., no car, no family available to assist, no mass transportation nearby)
  • Received the COVID-19 vaccine
  • Agree to wear a mask while in the vehicle
  • Must be able to enter and exit the vehicle independently (no wheelchairs)

To schedule an appointment for transportation, please call 410-605-7000, ext. 53939.

Loch Raven VA Outpatient Clinic Brochure

Loch Raven VA Community Living Center & Rehabilitation Wing
3900 Loch Raven Boulevard
Baltimore, MD 21218
Directions

Phone numbers

Main phone: 

Mental health clinic: 410-605-7000 x53978

Clinical hours

  • Mon: 800AM-430PM
  • Tue: 800AM-430PM
  • Wed: 800AM-430PM
  • Thu: 800AM-430PM
  • Fri: 800AM-430PM
  • Sat: Closed
  • Sun: Closed

Parking

There is free parking available in various designated parking spaces around the Loch Raven VA Community Live Center & Rehabilitation Wing.

Transportation services and schedules

Shuttle Services for Veterans

Learn about Shuttle  services available


Mass Transportation

There are Maryland Transit Administration (MTA) bus stops within walking distance of the Loch Raven VA Community Living Center & Rehabilitation Wing. For more information about bus service to the campus, please visit the MTA website at mta.maryland.gov/ or call 410-539-5000.


Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

Veterans can apply for VA health care by visiting www.va.gov and clicking on “Apply now for VA health care.” For information about VA health care eligibility or how to enroll for assistance with the application process, call 877-222-8387 Monday through Friday between 8 a.m. and 8 p.m. 

After you are enrolled for care, visit the New Patient Orientation site to learn how navigate our health care system and to begin accessing  your VA health care services.

As a newly enrolled patient, you may have questions about what to do next. Our online New Patient Orientation provides important information and guidance to help you navigate our health care system and to begin accessing services.

There is free parking available for outpatients and visitors throughout the medical center campus, including designated spaces for handicapped parking. Additionally, free valet parking is available for all outpatients and is accessible by the entrance to the Outpatient Clinic.

Cost: Free

Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.

The patient advocates at VA Maryland health care are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates.

Call a patient advocate for assistance at: 410-605-7542

Patient Advocates 

Shuttle Services for Veterans

Learn about Shuttle  services available


Mass Transportation

There is a Maryland Transit Administration (MTA) bus stop located in front of the Loch Raven VA Medical Center on Loch Raven Boulevard, with others in the surrounding area. For information about bus service and schedules to and from the facility, please visit the MTA website at www.mta.maryland.gov or call .


Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 


Volunteer Transportation Program

The Volunteer Transportation Programs utilizes VA volunteers to provide transportation for Veteran patients to and from their homes to scheduled appointments at the Loch Raven VA Medical Center between 8 a.m. and 2 p.m. Monday through Friday. To be eligible for the Volunteer Transportation Program, Veterans must meet the following criteria:

  • Have a scheduled appointment at the Baltimore VA Medical Center
  • Have no other available means of transportation (e.g., no car, no family available to assist, no mass transportation nearby)
  • Received the COVID-19 vaccine
  • Agree to wear a mask while in the vehicle
  • Must be able to enter and exit the vehicle independently (no wheelchairs)

To schedule an appointment for transportation, please call , ext. 53939.

There are vending machines available 24 hours a day, seven days a week that are located in the hallway leading from the Community Living Center to the Rehabilitation Wing on both the first and second floors of the facility.

A Veterans Health Identification Card (VHIC) is a photo ID card you will use to check in for VA health care appointments. Like a typical health insurance card, the VHIC signifies your enrollment in VA health care and helps to safeguard your personal information. You can apply for a VHIC in person are online.

In Person

You can obtain a VHIC by reporting to the Enrollment Center on the 1st floor at the Baltimore VA Medical Center or the Admission Office in Building 361 at the Perry Point VA Medical Center. You will need to bring one form of primary identification (your driver’s license, passport or other federal, state or local photo ID with your address) and have your photo taken. The card will be mailed to you, usually within 7 to 10 days after the card has been requested. 

Online

You can also apply for a VHIC online by visiting www.va.gov/health-care/get-health-id-card/.

For more information, or if your card is lost or stolen, call 877-222-8387 Monday through Friday between 8 a.m. and 8 p.m. 

There is a volunteer run coffee station located in the waiting area of the Outpatient Clinic that serves free coffee and tea to Veteran patients and their family members. The coffee station is open Monday through Friday from 8 a.m. to 12 p.m.

Free WiFi Internet access is available in the following locations throughout the Loch Raven VA Medical Center:

  • All Inpatient Units & Rooms
  • All Inpatient Dining Rooms
  • Canteen Retail Store & Deli
  • Outpatient Clinic Waiting Area

After going into “WiFi Settings” on your personal smartphone or laptop computer, select “Patient Internet Loch Raven.” Next, open an Internet page, read the VA disclaimer, and click “Continue to Internet” to get started.

VA Health Connect is available 24 hours a day, 7 days a week and allows you to:

  • Refill a prescription, request medication renewals and check on the status of your medications.
  • Schedule, verify or reschedule primary care appointments.
  • Talk to a nurse for medical advice.
  • Connect with a mental health team.
  • Learn about care and treatment options.

This integrated platform connects you to medical support assistants, nurses, pharmacists, and other medical providers as needed.

Phone:
Available 24 hours a day, 7 days a week.

In the spotlight at VA Maryland health care

Health services offered here

Click on a service for more details like location, contact, and appointment information.

Audiology and speech

Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions
We diagnose and treat conditions affecting your hearing, speech or balance. These include hearing loss, tinnitus (noise or ringing the ears) & dizziness—also speech, language, voice or swallowing disorders.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Audiology and speech

Referral required? Yes

Our Audiology and Speech Pathology clinic provides diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services like:

  • Hearing and balance evaluations
  • Selection, management, and repair of hearing aids and assistive listening device assessments
  • Evaluation, programming, and management of cochlear implants and bone-anchored implants
  • Evaluation and treatment for auditory processing disorder
  • Services that help with speech, language, fluency, voice, cognitive communication, swallowing, stuttering, and laryngectomy (surgical removal of the larynx, which contains your vocal cords)

Learn more about VA hearing aids

Blind and low vision rehabilitation

Common conditions: macular degeneration, diabetic eye disease, glaucoma, corneal diseases, retinitis pigmentosa, uveitis, stroke and injury-related vision loss
We offer advanced vision care and blind rehabilitation services to help you live independently. These may include vision-enhancing devices and technology as well as visual skills and related training.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Blind and low vision rehabilitation

Referral required? Yes

Eligibility:

The eligibility of prospective patients to receive Blind Rehabilitation Services care is determined by the review of three key criteria:

  1. Veteran is eligible for VA health benefits (or is an active duty Service member) and
  2. Possesses a visual impairment or
  3. Has received a designation of excess disability (impact on functional abilities).

Services Provided: 

  • Assessment, treatment planning, referral and follow-up
  • Education and counseling to Veterans, their family and/or caregiver
  • Review of VA and non-VA benefits
  • Education and outreach within the VA and community
  • Referrals to appropriate therapies and resources, including
  • Eye Clinic and/or Low Vision Optometry
  • Outpatient Blind Rehabilitation Clinics (including home-based training)
  • Comprehensive inpatient Blind Rehabilitation Centers
  • Audiology, Physical Medicine and any other appropriate provider

Caregiver support

If you are caring for a Veteran with serious illness or disabilities, we can help you support them—and take care of yourself. You may qualify for services like training, counseling or respite care when you need a break.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Caregiver support

Referral required? Yes

If you’re a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. If the Veteran you care for was injured post-9/11 or on or before May 7, 1975, you may be eligible for even more services, including a stipend to help with expenses, training, and medical coverage if you aren’t already covered. Effective 10/1/22 caregivers for all service era Veterans may be eligible for enhanced services.  For all caregivers, we can:

  • Help you get caregiver assistance available through VA
  • Provide progressive needs planning to help you manage degenerative conditions
  • Match you with services and benefits
  • Connect you with local resources and programs
  • Listen to you when you struggle

Learn more and connect with a support coordinator

Dermatology

Common conditions: psoriasis, eczema, skin cancer, acne, rosacea, allergic skin diseases, ulcers
Our dermatologists offer expert treatment for a range of conditions that affect your skin, hair and nails—from acne to psoriasis to skin cancer. We also offer skin cancer screening and education.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Dermatology

Referral required? Yes

We provide care for many medical and surgical skin conditions. Our dermatology services include:

 

  • Medically necessary treatments for skin conditions like skin cancer and rashes
  • Specialized treatments for acute (short-term) and chronic (long-lasting) skin conditions, like psoriasis, eczema, warts, and fungal illnesses
  • Evaluation, biopsy, and treatment of cancerous or pre-cancerous skin conditions, like abnormal moles and lesions.
  • Referrals for complex conditions
  • Teledermatology (a telehealth resource), which gives patients quick access to expert opinions

Geriatrics

Common conditions: memory problems, sleep problems, falls, bone loss, weight loss
As you age, we offer a range of medical and support services to help you stay as healthy, active and independent as possible. We also offer help to family members and caregivers who may support you.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Geriatrics

Referral required? Yes

We assess your situation and condition to decide which outpatient geriatric services are right for you or a senior Veteran in your care, and then we coordinate your care. Our team of specialists provides geriatric services that include:

  • Medicine and nursing
  • Psychology, psychiatry, and social work
  • Physical and occupational therapy

Learn more about VA long-term care

LGBTQ+ Veteran care

If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we’re committed to serving your needs. The LGBTQ+ Veteran care coordinator at your VA health care facility can help you get the care you need in a safe, sensitive environment.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

LGBTQ+

We promote the health, welfare, and dignity of lesbian, gay, bisexual, and transgender (LGBT) Veterans and their families. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:

  • Hormone therapy
  • Substance use and alcohol treatment
  • Testing and treatment for HIV and sexually transmitted infections (STI)
  • Mental health care
  • Psychosocial assessments for gender-confirming surgeries and hormone therapy

Learn more and connect with a care coordinator

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Mental health care

Walk-ins accepted? No

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

Military sexual trauma care

Military sexual trauma can happen to both genders. If you experienced sexual assault or harassment during military service—no matter when you served—we provide counseling and treatment.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Military sexual trauma

Walk-ins accepted? Yes

We offer care for military sexual trauma in our mental (behavioral) health clinics. Military sexual trauma refers to sexual assault, sexual harassment, or other threatening, offensive, or unwanted sexual advances, activities, or remarks that you experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma. Our services include:

  • Counseling
  • Psychiatric care
  • Walk-in care

If you would like to discuss MST care, please contact:

Dr. Christine Calmes
VAMHCS MST Coordinator
410-637-1231

Learn more about military sexual trauma

Minority Veteran care

We offer resources and support for minority Veterans to help address your specific needs with benefits and services at VA.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Minority Veteran care

Walk-ins accepted? Yes

If you’re a minority Veteran, we can help you get the services and benefits you need. Our Minority Veterans Program serves all Veterans who are Black American, Asian American, Hispanic American, and Native American (including American Indians, Alaska Natives, Native Hawaiians, and Pacific Island Americans). We work to:

  • Help the medical center address minority Veterans’ needs
  • Meet minority Veterans’ needs in the local community
  • Identify barriers and create a more accessible environment for minority Veterans
  • Inform minority Veterans of VA benefits, services, and programs

Learn more and connect with a care coordinator

My HealtheVet coordinator

Your My HealtheVet coordinator can help you start using the VA online portal to manage your appointments and records, refill prescriptions, view your lab and test results and communicate with your health care team.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

My HealtheVet coordinator

Walk-ins accepted? Yes

My HealtheVet is a web-based tool you can use to manage your care and improve your health from your computer or mobile device. You can access your personal health records and use tools to manage your care through our My HealtheVet online system. You can also use My HealtheVet to refill your prescriptions, track appointments, and read informative health articles. If you need help using My HealtheVet, you can contact our coordinator by phone or in person. With My HealtheVet, you can:

  • Ask questions and exchange secure online messages with your VA health care team
  • Check your lab and test results
  • Refill your prescriptions, track delivery, and view a list of your medications
  • Keep track of your VA medical appointments and get email reminders
  • View, download, or print a copy of your VA medical records
  • Enter or update your personal information

Learn more and register for My HealtheVet

Nutrition, food, and dietary care

Our nutrition experts work closely with you and your care team to help make sure you’re getting the nutrition you need to get and stay as healthy as possible.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Nutrition & Food Services

Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:

 

  • Cardiovascular and heart health
  • Chronic kidney disease
  • Diabetes (including gestational diabetes)
  • Eating disorders and digestive health
  • Pregnancy and postpartum nutrition
  • Weight management

Optometry

Common conditions: vision exams, prescription eyeglasses, contact lenses
Our optometrists offer you routine eye exams, preventive vision testing and treatment for conditions like glaucoma. We also provide prescriptions for eyeglasses and other assistive devices.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Optometry

Referral required? Yes

Our optometrists provide many eye-related services and treatments like:

 

  • Vision services and eye exams
  • Treatment for diseases and injuries of the retina, cornea, and other parts of your eye
  • Low-vision services for conditions like macular degeneration that can’t be corrected by glasses, surgery, or medication
  • Special eye exams for diabetic patients

Palliative and hospice care

Palliative care focuses on comfort, quality of life and reducing suffering. Hospice care is a type of palliative care offered to patients with life-threatening illness under certain conditions.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Palliative and hospice care

Referral required? Yes

Our palliative and hospice care services support you and your family as you cope with a life-threatening or terminal illness. Palliative care works to provide comfort, reduce suffering, and improve the quality of life for patients being treated for serious illnesses. Hospice care focuses on helping patients with terminal illnesses to manage the final stages of their lives. Our palliative and hospice care services include:

 

  • Pain and symptom management
  • Emotional, spiritual, and psychosocial support for you and your family
  • Help with practical issues that include an advance directive (living will), health care power of attorney, funeral arrangements, and applying for VA death and burial benefits
  • Education to help you and your family make informed health care decisions and know what to expect as your health declines
  • Bereavement care to help surviving family members during the grieving process

Patient advocates

VA wants to make sure that you get the best possible care. If you need help finding care or getting problems resolved, please contact a patient advocate.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Patient advocates

Walk-ins accepted? Yes

Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:

  • Help you get answers or address concerns with your care team
  • Advocate for patient and family rights
  • Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
  • Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more and connect with a patient advocate

Physical medicine and rehabilitation

Common conditions: pain, stroke, brain injury, neuromuscular disorders, musculoskeletal problems, sports injuries, spinal cord injuries
If you’re living with a traumatic brain injury, amputation or other disability, our specialists offer support to help you improve your independence and quality of life, manage pain and stay healthy.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? Yes

Walk-ins accepted? Yes

Schedule an appointment online

Our physical medicine and rehabilitation doctors focus on whole-body health that can help you increase your independence, and improve your quality of life with services like:

  • General Physiatry/rehab clinic.
  • Wheel Chair Clinic.
  • Amputation Clinic.
  • Polytrauma/traumatic Brain Injury Clinic.
  • Spinal Cord Injury Clinic.
  • Neuro Rehab Clinic at LR.
  • Rehab consultation service for veterans who are on acute rehab care or subacute rehab care with “Short Stay Rehab” program at LR CLC.

Physical therapy, occupational therapy and kinesiotherapy

Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.

Contact information

Location
Building One Rehab Wing Lobby
Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Physical therapy, occupational therapy and kinesiotherapy
Alternate Extension

Referral required? Yes

If you’re living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:

  • Pain relief and joint mobilization
  • Movement and exercise therapies to improve your strength, endurance, balance, and coordination
  • Mobility assessment and training with wheelchairs, scooters, and walking devices
  • Life skills training and activities to help you maintain the highest level of independence and functionality
  • Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions

Podiatry

Common conditions: arthritis, bunions, diabetic foot care, foot deformities, skin and nail conditions

Our podiatry specialists evaluate and treat a wide range of injuries, diseases and disorders that affect your feet and ankles—from ingrown toenails to inflammation to diabetic foot ulcers.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Podiatry

Referral required? Yes

After years of walking, running, marching, jumping, rappelling, and parachuting, many Veterans experience trouble with their feet and ankles. We can help treat those problems so you can continue to enjoy an active lifestyle. Our podiatry services include:

 

  • Arthritis care for inflamed, swollen, or damaged joints
  • Foot and ankle fracture treatment, repair of cartilage, torn tendons and ligaments
  • Injections to reduce pain and swelling
  • Joint arthroplasty (surgical repair or reconstruction) and replacement
  • Minimally invasive surgery and post-surgical rehabilitation
  • Foot health maintenance procedures (bunion removal, resurfacing, and nail trimming)

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Primary care

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

 

  • Labs and blood work
  • Mental health care
  • Women's health care
  • Radiology
  • Social services
  • Telehealth

Radiology

We use imaging to help screen for, diagnose, and treat illness and injury. We provide X-rays and other imaging technologies.

Contact information

Hours
  • Mon. Closed
  • Tue. 8:00 a.m. to 4:00 p.m.
  • Wed. Closed
  • Thu. 8:00 a.m. to 4:00 p.m.
  • Fri. Closed
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Radiology

Referral required? Yes

We offer radiology and imaging services to diagnose and treat many medical conditions. Our services include:

  • X-ray
  • Ultrasound
  • Mammography (mammograms)
  • Computer tomography (CT)
  • Positron emission tomography (PET)
  • Magnetic resonance imaging (MRI)
  • DEXA**
  • Nuclear Medicine**
  • Interventional Radiology**

* * Available at Baltimore VA Medical Center only.

Recreation and creative arts therapy

We offer a wide range of activities (arts and crafts, games, sports, exercise) that we can adapt to your needs.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? Yes

We offer a wide range of activities (arts and crafts, games, sports, exercise) that we can adapt to your needs.

Recreation and creative arts therapists promote independence and enhance veteran health and well-being. This helps veterans reach their treatment goals and improve quality of life. Services include:

  • Leisure education and assessment
  • Therapeutic recreation program development
  • Discharge planning
  • Community integration outings
  • Community resource development
  • Adaptive Sports
  • Adaptive equipment
  • Music therapy
  • Development of coping techniques and outlets

Registry exams

If you were exposed to toxic chemicals or other hazards during your military service, we offer you a free exam. This exam helps you identify potential health risks and helps us monitor issues so we can better serve you.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Registry Exams

Walk-ins accepted? Yes

This free, voluntary, and comprehensive health exam involves an exposure and medical history, laboratory tests, and a physical exam. We will discuss your results in a face-to-face meeting and follow up with a letter. The registry evaluation, which does not verify exposure, is separate from VA’s disability compensation process. You may be eligible to participate in one or more of these health registries if you served during these time periods:

  • Ionizing radiation (1940s to 1960s)
  • Agent Orange (1960s and 1970s)
  • Airborne hazards and open burn pit (1990s to present)
  • Gulf War (1990s to present)
  • Depleted uranium (DU) (1990s to present)
  • Toxic embedded fragments/shrapnel (2000s to present)
  • Post-Deployment Cardiopulmonary Evaluation Network (PDCEN)

Learn more about VA Health Registry

Rehabilitation and extended care

We provide medical care and rehabilitation services to Veterans in our Community Living Center and in their homes. Services include home-based primary care, medical foster home support, and hospice and palliative care.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Rehabilitation and extended care

Referral required? Yes

We provide long-term care to help you and your family when you’re dealing with a disability, chronic (long-lasting) illness, terminal illness, or serious health issues related to aging. Our long-term health care services include:

  • 24/7 nursing and medical care
  • Physical therapy
  • Help with daily tasks like bathing, dressing, making meals, and taking medicine
  • Pain management and palliative care to relieve suffering and improve quality of life for people with serious illnesses
  • Hospice care to provide comfort and compassionate care for people in the last phases of an incurable illness
  • To learn more about the different types of extended care that VA provides, see our guide to long-term services and support.

Learn more about VA long-term care

Returning service member care

If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Returning service members

Walk-ins accepted? Yes

We can help you readjust to civilian life if you’re returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.

  • Polytrauma care (if you have multiple traumatic injuries)
  • Counseling and rehabilitation
  • Mental and behavioral health services
  • Family benefits counseling and assistance
  • Referral assistance

Learn more and connect with a coordinator

Smoking and tobacco cessation

If you are trying to quit smoking or want to stop using tobacco, we can help you with support, resources and programs.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Smoking and tobacco cessation

You can quit smoking or chewing tobacco. Our goal is to provide support and strategies to add to optional nicotine replacement therapy prescribed by your primary care doctor. These include:

  • FDA-approved medications to manage nicotine withdrawal and the urge to smoke.
  • Counseling in person or by phone
  • Tobacco Cessation Quitline for individual counseling and strategies
  • SmokefreeVET text message program for daily advice and interactive support
  • Stay Quit Coach mobile app to help you quit smoking and stay smoke-free

Learn more about how to quit

Social work

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Contact information

Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:

 

  • Home health services
  • Legal services
  • Transportation
  • Community living

Suicide prevention

Call our Veterans Crisis Line at 988 and press 1 for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Veterans Crisis Line
Suicide prevention

Walk-ins accepted? Yes

We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:

  • Suicide prevention care coordinators
  • Suicide prevention case managers
  • Gun safety locks

The COMPACT Act guarantees Veterans in suicidal crisis can go to any VA or non-VA health care facility for free emergency health care.

Learn more and connect with a care coordinator

Travel reimbursement

If you have to travel far for care, we may be able to reimburse (repay) you for travel expenses. We can also help arrange transportation for getting to and from your VA appointment.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Travel reimbursement

Walk-ins accepted? Yes

If you’re traveling for VA-approved care, we can repay you for the cost of using regular transportation that includes cars, planes, trains, buses, taxis, rideshare, or light rail. You may also be eligible for repayment when using ambulances, wheelchair vans, or ambulettes (non-emergency medical transportation).

  • Round-trip transportation services between your home and our hospital and clinics (beneficiary travel)
  • Mileage reimbursement debit cards

Learn more about VA travel pay reimbursement

Women Veteran care

Common conditions: women's primary care, mental health, obstetrics and gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Women Veterans

Walk-ins accepted? Yes

Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:

  • Ultrasounds, mammograms, Pap and HPV tests
  • Mental health care and counseling
  • Lifestyle wellness services
  • Menopause treatment, including hormonal therapy
  • Family planning, contraceptive care, and infertility evaluation

Learn more and connect with a Women Veterans Program Manager

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