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Learn what the PACT Act means for your VA benefits

Health services

VA New Mexico Healthcare System offers a wide range of health, support, and facility services for Veterans at 14 locations in New Mexico and southwestern Colorado. Click on a service below for more details, like which clinic or medical center offers that service. Our Raymond G Murphy Medical Center's emergency department is always open 24/7, however primary and specialty care teams follow federal government hours and are closed during federal holidays.

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Pharmacy

Primary care

Advice nurse

Talk with an advice nurse if you have questions about your care or for help in deciding whether you need an urgent or routine appointment.

Available at these locations

Care we provide at VA New Mexico health care

The registered nurses on our Nurse Advice Line provide you and your family with helpful medical advice and free, confidential answers to many of your health care questions. Call anytime. We’re here 24 hours a day, 7 days a week. In addition, our nurses can:

 

  • Help you manage many of your basic health care needs
  • Answer questions about your current medications or medical condition
  • Discuss your health care concerns and help you decide the best way to handle them
  • Offer improved access to VA services

Emergency care

In an emergency, call 911 or go to the nearest VA or non-VA emergency room. We provide immediate treatment for serious, life-threatening health emergencies such as severe chest pain, seizures, heavy uncontrollable bleeding or moderate to severe burns.

Available at these locations

Care we provide at VA New Mexico health care

We provide emergency medical care 24 hours a day, every day. Our emergency room staff can help you with:

 

  • Life-threatening illnesses and injuries that require immediate attention
  • Urgent medical issues that must be treated right away
  • Psychiatric evaluations

Pharmacy

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Available at these locations

Care we provide at VA New Mexico health care

Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:

 

  • Pick up new prescriptions in person
  • Refill prescriptions online and by phone or mail
  • Safely dispose of medicines

Learn more about our pharmacy

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Available at these locations

Care we provide at VA New Mexico health care

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

 

  • Labs and blood work
  • Mental health care
  • Women's health care
  • Radiology
  • Social services
  • Telehealth

Women Veteran care

Common conditions: women's primary care, mental health, obstetrics and gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Available at these locations

Care we provide at VA New Mexico health care

Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:

  • Ultrasounds, mammograms, Pap and HPV tests
  • Mental health care and counseling
  • Lifestyle wellness services
  • Menopause treatment, including hormonal therapy
  • Family planning, contraceptive care, and infertility evaluation

Learn more and connect with a Women Veterans Program Manager

Mental health care

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Available at these locations

Care we provide at VA New Mexico health care

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

Military sexual trauma care

Military sexual trauma can happen to both genders. If you experienced sexual assault or harassment during military service—no matter when you served—we provide counseling and treatment.

Available at these locations

Care we provide at VA New Mexico health care

We offer care for military sexual trauma in our mental (behavioral) health clinics. Military sexual trauma refers to sexual assault, sexual harassment, or other threatening, offensive, or unwanted sexual advances, activities, or remarks that you experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma. Our services include:

 

  • Counseling
  • Psychiatric care
  • Walk-in care

Learn more about military sexual trauma

Suicide prevention

Call our Veterans Crisis Line at 988 and press 1 for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.

Available at these locations

Care we provide at VA New Mexico health care

We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:

  • Suicide prevention care coordinators
  • Suicide prevention case managers
  • Gun safety locks

Learn more and connect with a care coordinator

Specialty care

COVID-19 vaccines

Common conditions: coronavirus, COVID-19
We offer COVID-19 vaccines to all Veterans enrolled in VA health care. This includes Veterans who live or travel outside of the U.S. and are eligible for the VA Foreign Medical Program.

Available at these locations

Care we provide at VA New Mexico health care

  • COVID-19 vaccines for eligible Veterans and staff

Learn more about COVID-19 vaccines at VA

Cardiology

Common conditions: heart disease, high blood pressure, heart rhythm disorders, angina, vascular diseases
Our cardiology specialists offer advanced treatment and care for conditions affecting your heart and blood vessels, including heart disease, stroke, heart rhythm disorders and high blood pressure.

Available at these locations

Care we provide at VA New Mexico health care

We perform noninvasive and minimally invasive tests and procedures that check, support, and improve your heart health. We’ll work with you to develop a personalized treatment plan and treat you with the most effective medications. Our services include:

 

  • Evaluating you for coronary heart disease, heart-valve disease, and heart defects
  • Determining how well blood flows through your heart vessels or find the cause of your heart failure
  • Treating your heart vessels with nonsurgical or minimally invasive operations that open and support them through balloon angioplasty or stent placement
  • Noninvasively monitoring you for changes in heart rhythm, using electrocardiograms (EKGs or ECGs), portable Holt monitors, or ultrasound
  • Performing surgical treatments like pacemaker implants or cardiac catheterization (inserting a long, thin tube into an artery or vein)

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Available at these locations

Care we provide at VA New Mexico health care

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services

Nutrition, food, and dietary care

Our nutrition experts work closely with you and your care team to help make sure you’re getting the nutrition you need to get and stay as healthy as possible.

Available at these locations

Care we provide at VA New Mexico health care

Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:

  • Cardiovascular and heart health
  • Chronic kidney disease
  • Diabetes (including gestational diabetes)
  • Eating disorders and digestive health
  • Pregnancy and postpartum nutrition
  • Weight management

Spinal cord injuries and disorders

If you have a spinal cord injury or disorder, our specialists provide coordinated care throughout your life. We work to help you achieve your goals for independence, productivity and quality of life.

Available at these locations

Care we provide at VA New Mexico health care

VA has the nation’s largest system of care for spinal cord injuries and disorders. We provide a convenient, connected network of experts to care for you during each phase of your life. Our experienced primary care providers are trained to check for problems unique to spinal cord injuries.

  • Pressure ulcers
  • Pneumonia
  • Blood clots
  • Bladder and sexual issues
  • Constipation and other gastrointestinal problems
  • Sexual issues

Learn more about the VA spinal cord injuries and disorders care system

Social programs and services

Caregiver support

If you are caring for a Veteran with serious illness or disabilities, we can help you support them—and take care of yourself. You may qualify for services like training, counseling or respite care when you need a break.

Available at these locations

Care we provide at VA New Mexico health care

If you’re a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. If the Veteran you care for was injured post-9/11, you may be eligible for even more services, including a stipend to help with expenses, training, and medical coverage if you aren’t already covered. For all caregivers, we can:

  • Help you get caregiver assistance available through VA
  • Provide progressive needs planning to help you manage degenerative conditions
  • Match you with services and benefits
  • Connect you with local resources and programs
  • Listen to you when you struggle

Learn more and connect with a support coordinator

Homeless Veteran care

If you’re homeless or at risk of becoming homeless, we can help. We offer many programs and services, including free health care. And we can help you connect with resources in your community.

Available at these locations

Care we provide at VA New Mexico health care

Address

1501 San Pedro Drive, Southeast

Building #96

Albuquerque, NM 87108-5153

Hours: Monday-Friday 8:00 AM to 4:30 PM

Walk-in Clinic Hours: Monday – Friday 8:30 AM – 3:30 PM

Appointments: Contact us to schedule, reschedule, or cancel your appointment. No referral required.

Phone: 505-256-2784

We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:

  • Immediate food and shelter needs, including both transitional and permanent housing
  • Job training, life skills development, and education
  • Justice system navigation and community reentry from jail
  • Financial support to prevent homelessness
  • Addiction and depression treatment
  • Health and dental care

Learn more and connect with a care coordinator

LGBTQ+ Veteran care

If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we’re committed to serving your needs. The LGBTQ+ Veteran care coordinator at your VA health care facility can help you get the care you need in a safe, sensitive environment.

Available at these locations

Care we provide at VA New Mexico health care

We promote the health, welfare, and dignity of Veterans who identify as lesbian, gay, bisexual, transgender, queer/questioning (LGBTQ+) or a related identity. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:

  • Hormone therapy
  • Substance use and alcohol treatment
  • Testing and treatment for HIV and sexually transmitted infections (STI)
  • Mental health care
  • Psychosocial assessments for gender-confirming surgeries and hormone therapy

Learn more and connect with a care coordinator

Minority Veteran care

We offer resources and support for minority Veterans to help address your specific needs with benefits and services at VA.

Available at these locations

Care we provide at VA New Mexico health care

If you’re a minority Veteran, we can help you get the services and benefits you need. Our Minority Veterans Program serves all Veterans who are Black American, Asian American, Hispanic American, and Native American (including American Indians, Alaska Natives, Native Hawaiians, and Pacific Island Americans). We work to:

  • Help the medical center address minority Veterans’ needs
  • Meet minority Veterans’ needs in the local community
  • Identify barriers and create a more accessible environment for minority Veterans
  • Inform minority Veterans of VA benefits, services, and programs

Learn more and connect with a care coordinator

Patient advocates

VA wants to make sure that you get the best possible care. If you need help finding care or getting problems resolved, please contact a patient advocate.

Available at these locations

Care we provide at VA New Mexico health care

Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:

  • Help you get answers or address concerns with your care team
  • Advocate for patient and family rights
  • Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
  • Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more and connect with a patient advocate

Recreation and creative arts therapy

We offer a wide range of activities (arts and crafts, games, sports, exercise) that we can adapt to your needs.

Available at these locations

Care we provide at VA New Mexico health care

Our therapies promote your independence and enhance your health and well-being if you’re a Veteran with an injury, chronic (long-lasting) illness, or disabling condition. After your primary health care provider gives you a referral, a recreation therapist will develop treatment goals for you.

 

  • Recreation and creative arts therapy provides services and activities that include:
  • Animal interaction
  • Music, art, and crafts
  • Community outings
  • Exercise, sports, and games
  • Gardening and leisure education

Registry exams

If you were exposed to toxic chemicals or other hazards during your military service, we offer you a free exam. This exam helps you identify potential health risks and helps us monitor issues so we can better serve you.

Available at these locations

Care we provide at VA New Mexico health care

This free, voluntary, and comprehensive health exam involves an exposure and medical history, laboratory tests, and a physical exam. We will discuss your results in a face-to-face meeting and follow up with a letter. The registry evaluation, which does not verify exposure, is separate from VA’s disability compensation process. You may be eligible to participate in one or more of these health registries if you served during these time periods:

  • Ionizing radiation (1940s to 1960s)
  • Agent Orange (1960s and 1970s)
  • Airborne hazards and open burn pit (1990s to present)
  • Gulf War (1990s to present)
  • Depleted uranium (DU) (1990s to present)
  • Toxic embedded fragments/shrapnel (2000s to present)

Learn more about VA Health Registry

Returning service member care

If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.

Available at these locations

Care we provide at VA New Mexico health care

Address

1501 San Pedro Drive, Southeast

Building #18

Albuquerque, NM 87108-5153

Appointments: Contact us to schedule, reschedule, or cancel your appointment. No referral from your provider is required.

Phone: 505-265-1711

Hours: Monday thru Friday 8:00 AM to 4:30 PM

We can help you readjust to civilian life if you’re returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.

  • Polytrauma care (if you have multiple traumatic injuries)
  • Counseling and rehabilitation
  • Mental and behavioral health services
  • Family benefits counseling and assistance
  • Referral assistance

Learn more and connect with a coordinator

Social work

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Available at these locations

Care we provide at VA New Mexico health care

Hours

Monday thru Friday 8:00 AM to 4:30 PM

After hours and weekend emergency care for Veterans admitted to the Emergency Department

Appointments:

All Veterans who have a primary care provider have a social worker assigned to them. This is their Patient Aligned Care Team (PACT) Social Worker. Veterans can call and request to speak to their PACT Social Worker or they can walk-in where they check-in to have their primary care visit and request to see their social worker. No referral is required. If you are part of a specialized program such as HUD-VASH or Military to VA, the PACT Social Worker will help you contact your assigned case manager.

Phone:

505-265-1711 ext. 3302

Social work is integral to health care and in helping Veterans have additional support that can improve their quality of life. We can help you and your family manage stress related problems due to illness, injury, and challenges that life throws your way. Areas of assistance include but are not limited to:

  • Access to care
  • Financial stress
  • Housing
  • Psychological stress
  • Social support
  • Limitations with your ability to physically function
  • Concerns related to abuse, neglect, and exploitation
  • Intimate Partner Violence
  • Discharge Planning
  • Transition from military life

Other services

My HealtheVet coordinator

Your My HealtheVet coordinator can help you start using the VA online portal to manage your appointments and records, refill prescriptions, view your lab and test results and communicate with your health care team.

Available at these locations

Care we provide at VA New Mexico health care

My HealtheVet is a web-based tool you can use to manage your care and improve your health from your computer or mobile device. You can access your personal health records and use tools to manage your care through our My HealtheVet online system. You can also use My HealtheVet to refill your prescriptions, track appointments, and read informative health articles. If you need help using My HealtheVet, you can contact our coordinator by phone or in person. With My HealtheVet, you can:

  • Ask questions and exchange secure online messages with your VA health care team
  • Check your lab and test results
  • Refill your prescriptions, track delivery, and view a list of your medications
  • Keep track of your VA medical appointments and get email reminders
  • View, download, or print a copy of your VA medical records
  • Enter or update your personal information

Learn more and register for My HealtheVet

Telehealth

With VA telehealth, you can get care from your health providers without having to travel. Get checkups and treatment, talk about your care and more—from home or elsewhere.

Available at these locations

Care we provide at VA New Mexico health care

We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:

 

  • Mental health
  • Retinal care (eye)
  • Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
  • Dermatology
  • Rehabilitation
  • Primary care

Learn more about telehealth

Travel reimbursement

If you have to travel far for care, we may be able to reimburse (repay) you for travel expenses. We can also help arrange transportation for getting to and from your VA appointment.

Available at these locations

Care we provide at VA New Mexico health care

If you’re traveling for VA-approved care, we can repay you for the cost of using regular transportation that includes cars, planes, trains, buses, taxis, rideshare, or light rail. You may also be eligible for repayment when using ambulances, wheelchair vans, or ambulettes (non-emergency medical transportation).

  • Round-trip transportation services between your home and our hospital and clinics (beneficiary travel)
  • Mileage reimbursement debit cards

Learn more about VA travel pay reimbursement

Effective June 9, 2023, claims for beneficiary travel reimbursement must be submitted within (30-days) timelines in accordance with 38 Code of Federal Regulations (CFR) §70.20.