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Springfield, MA Vet Center

We offer confidential help for Veterans, service members, and their families at no cost in a non-medical setting. Our services include counseling for needs such as transitioning after a deployment or discharge from military service, depression, posttraumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). We can also connect you with more support in VA and your community.

Locations and contact information

Main Location

95A Ashley Avenue
Suite A
West Springfield, MA 01089-1352

Direct line

Springfield MA Vet Center

Other locations

Vet Centers are community based to be more accessible in areas where you live.

View more Springfield, MA Vet Center locations

We also have non-traditional hours that change periodically given our community’s needs. Please call us to find out more.

Need help after hours?

Our call center is available 24/7. Call us anytime at 877-927-8387.

Prepare for your visit

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- Please call 413-737-5167 to speak with a staff member that will assist you with scheduling an appointment, questions you may have or provide an appropriate referral

- Same day services available, call for details

- Non-traditional hours are available by appointment

Cost: Free

We have a large well-lit parking area. In addition, we have a motorcycle parking pad located at the front of the facility. Please feel free to park in any available space.

Bus: Pioneer Valley Transit Authority has a stop within 500 ft of the Springfield Vet Center. Visit http://www.pvta.com/schedules.php.

 

DAV: Local DAV Transportation may be contacted directly at 413-582-3078. Veteran must provide the following information to schedule transportation services; first and last name, Last 4 SSN, pick up street address, contact number, location of appointment, and time of appointment.

Check with your local senior center for low cost transportation options.

You do not need to be registered for care at VA, rated for a service connected disability, or receiving any other form of VA benefits. On your first visit, we will look for one or more of the following:

  • Discharge documents (such as a DD214)
  • Receipt of certain awards
  • Deployment orders
  • Other documents that show qualifying military service

Request your military service records online.

If you don’t have these documents on-hand, come in and we can work with you to establish your eligibility and also answer any questions you might have.

In the spotlight at Springfield, MA Vet Center

Counseling services

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We offer couples and family counseling to support you as you work toward meeting your goals.

Springfield Vet Center has a Licensed Marriage and Family Therapist (LMFT) onsite to offer family and couples counseling.

Specialty care includes

  • Couples counseling and support
  • Spouse and Significant Other groups

We’re here to support you if someone close to you has died or you’re adjusting to a difficult life change.

Springfield Vet Center offers bereavement counseling in an individual or group setting by a trained bereavement counselor.

If you’re struggling with issues like PTSD, depression, grief, anger, or trauma, we offer counseling and other support. We’ll work with you to help you achieve your personal goals.

Springfield Vet Center offers individual and group counseling.

Specialty care includes

  • Era-specific Groups (Vietnam, Persian Gulf, Afghanistan and Iraq)
  • Service branch groups
  • Cultural groups

Evidence-based therapies such as

  • Eye Movement Desensitization and Reprocessing (EMDR)
  • Cognitive Behavioral Therapy (CBT)
  • Cognitive Processing Therapy (CPT)
  • Acceptance and Commitment Therapy (ACT)
  • Prolonged exposure therapy (PE)
  • Motivational interviewing (MI)

If you experienced sexual assault or harassment during military service, we can help you get the counseling you need. Any Veteran or service member, including members of the National Guard and Reserve forces, who experienced military sexual trauma is eligible to receive counseling. This applies to people of all genders from any service era.

Springfield Vet Center offers individual and group counseling by clinicians with specific training related to military sexual trauma care.

Specialty care includes:

  • Courage group

If you’re a Veteran from a minority community, we can help you find counseling, support, and referral services to meet your specific needs.

Springfield Vet Center offers bilingual services and has two Spanish speaking clinicians onsite.

Specialty care includes:

  • Cultural groups
  • Bilingual services 

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and support through private counseling and group therapy. We can also refer you to VA or community counseling for treatment and therapy resources.

Springfield Vet Center offers individual and group counseling.

Specialty care includes;

  • Evidence based therapies such as; Eye Movement Desensitization and Reprocessing (EMDR), Cognitive Processing Therapy (CPT), Prolonged Exposure (PE) and Acceptance and Commitment Therapy (ACT)
  • Whole health activities such as yoga and mindfulness
  • Seeking Safety for PTSD and substance abuse disorder dual diagnosis

Whole health puts you—instead of your illnesses or conditions—at the center of care. We’ll work with you to develop a personalized health plan based on your values, needs, and goals.

Springfield Vet Center offers therapeutic activities such as;

  • Yoga
  • Mindfulness
  • Integrative restoration (iRest)
  • Kayaking
  • Hiking

If you’re a woman Veteran transitioning to civilian life, we can help you find counseling, support, and referral services to meet your specific needs.

Springfield Vet Center offers individual and group counseling with counselors identified as VA Women’s Mental Health Champions

Referral services

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We can help you overcome substance use problems, from unhealthy alcohol use to life-threatening addiction. We'll connect you to services for your specific needs.

Springfield Vet Center has specially trained counselors on staff to support your needs and can facilitate inpatient treatment if necessary. We also provide referral to VA and local community counseling resources.

Call our Veterans Crisis Line at 800-273-8255 (select 1) to get support anytime day or night. This service is private, free, and available 24/7. Our Vet Center can also connect you with ongoing counseling and services.

We can help connect you to VA and community resources that will support you in achieving your goals.

Springfield Vet Center may help you know where to go and how to register for;

  • VA medical benefits and register for care
  • Filing a military-related disability claim and other forms
  • Understanding your VA education benefits
  • Housing and home loans
  • Education and referral for VA burial benefits

We may also connect you with State benefits assistance and local Veteran Service Organizations.

Other services

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We provide private organizations and community agencies education on our Veteran community and military culture. Together, we build referral networks to expand support for Veterans, service members, and their families.

Springfield Vet Center supports local veterans through partnerships with local universities, businesses, military installations, and National Guard Armories. We also provide referrals to Veteran Service Organizations in the community.

We offer secure and confidential individual and group counseling through telehealth. You can schedule a phone or video appointment for Vet Center services.

Springfield Vet Center offers remote/virtual counseling and outreach through VA Videoconnect, and WebEx

We’ll help you achieve your job and career goals. We can connect you with one-on-one support, counseling, and training.

Veteran Readiness and Employment (VR&E) (Formerly known as Vocational Rehabilitation and Employment) services help with job training, employment accommodations, resume development, and job seeking skills coaching. 

Springfield Vet Center has a VR&E specialist onsite and may be reached at: 413-731-6061

How we're different than a clinic

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Vet Centers are small, non-medical, counseling centers conveniently located in your community. They're staffed by highly trained counselors and team members dedicated to seeing you through the challenges that come with managing life during and after the military.

Whether you come in for one-on-one counseling or to participate in a group session, at Vet Centers you can form social connections, try new things, and build a support system with people who understand you and want to help you succeed.

Vet Center services are available to you at no cost, regardless of discharge character, and without you needing to be enrolled in VA health care or having a service-connected disability. If you are a Veteran or service member, including members of the National Guard and Reserve, you can access our services if you:

  • Served on active military duty in any combat theater or area of hostility.
  • Experienced military sexual trauma (regardless of gender or service era.) 
  • Provided mortuary services or direct emergent medical care to treat the casualties of war while serving on active military duty.
  • Performed as a member of an unmanned aerial vehicle crew that provided direct support to operations in a combat theater or area of hostility.
  • Accessed care at a Vet Center prior to January 2, 2013 as a Vietnam-Era Veteran.
  • Served on active military duty in response to a national emergency or major disaster declared by the president, or under orders of the governor or chief executive of a state in response to a disaster or civil disorder in that state.
  • Are a current or former member of the Coast Guard who participated in a drug interdiction operation, regardless of the location.

We encourage you to contact us, even if you are unsure if you meet these criteria. If we can’t help you, we will find someone who will.

Our services are also available to family members when their participation would support the growth and goals of the Veteran or active-duty service member. If you consider them family, so do we. We also offer bereavement services to family members of Veterans who were receiving Vet Center services at the time of the Veteran’s death, and to the families of service members who died while serving on active duty.

No. You do not have to be enrolled in VA Healthcare or have a service connected disability.

Safe and confidential. Our records cannot be accessed by other VA offices, the DoD, military units, or other community networks and providers without your permission or unless required to avert a life-threatening situation.  Here, you can be as open as you want – there’s absolutely no judgement.