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Clement J. Zablocki Veterans' Administration Medical Center

Our medical center provides primary care and specialty health services, including mental health care, audiology and speech, cancer care and treatment, dentistry and oral surgery, extended care and rehabilitation, palliative and hospice care, pharmacy services, treatment for post-traumatic stress disorder (PTSD), and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Clement J. Zablocki VA Medical Center in Milwaukee.

Location and contact information

  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Address

5000 West National Avenue
Milwaukee, WI 53295-1000

Phone numbers

Main phone: 414-384-2000
Mental health care: 414-384-2000 x42098

Clinical hours

  • Mon: 24/7
  • Tue: 24/7
  • Wed: 24/7
  • Thu: 24/7
  • Fri: 24/7
  • Sat: 24/7
  • Sun: 24/7
Clement J. Zablocki Veterans' Administration Medical Center

Prepare for your visit

Click on a topic for more details.

Milwaukee VA campus map

Cost: Free

Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.

Patients and visitors should park in the east lot or parking garage, accessible from National Avenue. Valet parking is available to all patients at the East Entrance of the main medical center.

Valet parking at the VAMC Milwaukee is free to all patients. To use the service, stop by the East Entrance of the main building and show your VA Patient ID or appointment letter. The service runs Monday through Friday, 6:30 a.m. to 4:30 p.m.  (No tips are accepted) 

Handicapped-Accessible Parking

Handicapped parking is available in both the west and east lots.

Security

Milwaukee VA Police Department provides 24-hour patrols of the campus, including parking lots. For general police assistance, please dial ext. 42222. In case of an emergency, dial 911 or find the blue-light call boxes if outside.

Report all suspicious or criminal activity, vehicle accidents and personal property losses to Milwaukee VA Police while on campus as soon as possible. 

The Milwaukee VA Medical Center is federal property, and all people, vehicles and bags are subject to search. In addition, no weapons, alcohol or illegal drugs are permitted.

Map and location directory

Please view our campus map to see the locations of our parking lots, handicapped parking areas and facility buildings.

Outpatient Clinic Parking

Free parking is available at our community outpatient clinics.

Milwaukee VA campus map

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

For more information on DAV transportation, call 414-384-2000, ext. 47274 or ext. 45877.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Local transportation services

Milwaukee County Transit Service bus, Route 18.

Other services

Coming soon!

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

Milwaukee VA campus map

Visitation Guidance

Effective July 25, 2022

All visitors must wear an appropriate face covering consistent with facility policy and must conduct hand hygiene upon entrance and exit of the Veteran's room. Visitor wristbands issued at entrance should be visible at all times. Visitors are limited to the Veteran's room only unless otherwise noted.

Inpatient visitors under 18 years old must be supervised at all times by an adult who is not the patient.

Visiting hours are 8 a.m. to 8 p.m. for general-population, inpatient units in the main hospital. The frequency and duration of visits will be coordinated with the care team, based on the Veteran’s needs.

Medical and Surgical Units (including intensive care and progressive care )

  • Up to two visitors per day per Veteran inpatient.
  • Visit duration may be up to four hours, dependent on patient tolerance and/or recommendations as monitored by assigned health care professional.
  • Veterans who are admitted to the inpatient unit between 8 p.m. and 7:45 a.m. may have one visitor who is allowed a 20-minute visit to support the admission process, and then may return during the next normal visitation period.
  • Virtual visits can be coordinated between staff and family.

3C, DOM 123 (Mental Health)

  • No visitation, unless pre-arranged by the intradisciplinary team on a case-by-case basis.
  • Virtual visits are preferred and can be coordinated between staff and family.

Emergency Department

  • Up to two visitors per Veteran are permitted, including in waiting areas.
  • COVID-positive patients will not be granted a visitor unless an essential caretaker is deemed necessary by clinical staff.

COVID Patients (any inpatient visits)

  • In-person visitation is approved only for those who may be imminently dying.
  • Recommendation is one visit per length of stay, with frequency and duration to be discussed with the assigned care team based on Veteran’s need and life-sustaining treatments.
  • Virtual visits are preferred and can be coordinated between staff and family.

Community Living Centers (9A, 9CS, 9CN, buildings 146, 147, 148)

  • Up to two visitors per Veteran, at any one time.
  • Visit duration may be up to four hours, dependent on patient tolerance and/or recommendations as monitored by assigned health care professional.
  • Visit must occur in private room (or double room, but staggered so only one Veteran is present during the visit), dining room or patio.
  • Visitors must wear appropriate personal protective equipment (cough mask and face shield).
  • Outdoor visits are preferred and can be coordinated between staff and family.

Spinal Cord Injury

  • Up to two visitors per Veteran at any one time.
  • Visit duration may be up to four hours, dependent on patient tolerance and/or recommendations as monitored by assigned health care professional.
  • Visit must occur in private room (or double room but staggered so only one Veteran is present during the visit), dining room or patio..
  • Visitors must wear appropriate personal protective equipment (cough mask and face shield).
  • Outdoor visits are preferred and can be coordinated between staff and family.

Imminently Dying and End of Life (non-COVID)

Up to two visitors at any one time per Veteran. Only one person authorized for an overnight stay.

Outpatient

One escort as necessary to support goals of the visit (essential caretaker).

Outpatient visitors under 18 years old must be supervised at all times by an adult who is not the patient.

Number of Visitors

An inpatient may receive two visitors or caregivers at a time. An outpatient may only bring one visitor or caregiver at a time.

Food and Beverages

Visitors may not bring food or beverages to patients without authorization from physicians or nurses. Call ahead to discuss with clinic staff.

Children Under 18 Years Old

Children under 18 must be supervised at all times by an adult who is not the patient.

Exceptions

For the health and well-being of all patients and staff, the physicians may limit, restrict or deny visitation. We apologize for any inconvenience when this occurs and appreciate your understanding that it may be medically necessary. In the event this happens, video or virtual visits can be used. 

VA Canteen Service Cafeteria

Currently, seating is limited in the cafeteria due to COVID-19 protocols.

Visitors are welcome to purchase food and meals at the VA’s Veterans Canteen Service cafeteria, which is located on the first floor of the main hospital building. VCS offers hot and cold entrees, beverages, desserts and items from local food vendors.

Cafeteria Hours 
7 a.m. to 3 p.m. Monday-Friday 
CLOSED Saturday, Sunday and federal holidays

Patriot Retail Store – VCS 

We offer a full-service retail store with such products as electronics, cosmetics, groceries, toiletries and clothing. Items may be purchased tax-free. The store, open to patients, staff and caregivers, is located on the first floor of the main hospital building, across from the canteen.

Retail Store Hours
6 a.m. to 6 p.m. Monday-Friday
8 a.m. to 3 p.m. Saturday and Sunday
CLOSED on federal holidays

Starbucks Coffee Shop 

Located on the first floor of the main hospital building, across from the cafeteria. Offers coffee, other beverages and snacks. 

7 a.m. to 2:30 p.m. Monday-Friday
CLOSED Saturday, Sunday and federal holidays

Visitors are not permitted to stay overnight in the medical center itself. Here are some other options:

Hoptel

Hoptel is a VA program designed to provide temporary, overnight lodging accommodations to eligible Veterans, such as non-VA lodging- motel/hotel.

Hoptel provides easier access to medical care for Veterans traveling a distance of 50 miles or more away.

A stay in Hoptel is not an inpatient admission; therefore nursing and caregiver assistance is not available.

The Milwaukee VA Medical Center Hoptel temporary lodging program has 24 beds (11 rooms to be shared among two people and two rooms that are single/private rooms which are assigned based on need).

This is a free service to all eligible Veterans. Please notify your provider or clinic when you think you will need Hoptel lodging. A referral to Hoptel is generated through your provider.

Who is eligible to stay?

  • Veterans must be independent with all cares and clinically stable. Veterans can be accompanied by one caregiver able to provide the necessary care.
  • Veterans must live more than 50 miles from the Milwaukee VA Medical Center
  • Time of the appointment or procedure necessitates an overnight stay
  • Unavailability of transportation necessitates overnight stay

As you prepare for your Hoptel lodging stay, please note the following:

  • Be sure to have your provider enter a Hoptel referral. We have a limited number of beds, and a reservation is necessary to ensure you will have a room available.
  • Our Hoptel is located in the A-wing of Building 123, which is west of the main hospital. The Hoptel door is located on the west side of Building 123 on South Washington Drive.
  • Parking is available in Visitor Lot 2 on the east side of the main hospital. Shuttle service to building 123 is available from the main hospital.
  • Our Hoptel lodging program does not provide meals; however, the Hoptel kitchen is generously supplied with donated food items. Each guest suite is equipped with a personal refrigerator. Lodgers also have access to a kitchen with a microwave and small cooking appliances.
  • Please bring food with you or plan to purchase meals in our VA canteen or local restaurants. The Hoptel staff can provide information about the hours and delivery options of various restaurants in the area.
  • Hoptel check-in is from 11:30 a.m. to 7:30 p.m Sunday-Thursday in Room A104 of Building 123. If you are not able to arrive by 7:30 p.m., you will need to check in at the AOD office in the main hospital.

Please call us if you have a reservation but no longer need to stay in the Hoptel so we can offer the room to another Veteran.

414-384-2000 (or toll-free 1-888-469-6614)
Hoptel Coordinator: ext. 41136
Hospital AOD Office (after 7:30 p.m.): ext. 42038
Milwaukee VA Medical Center
5000 W. National Ave
Milwaukee, WI

Fisher House

The Milwaukee VA Fisher House provides a “home away from home,” allowing Veteran’s families to be together during extended treatments or hospitalizations.

The home, which opened in 2016, is a 13,000-square-foot facility with 16 private guest suites. Each room is professionally decorated and beautifully furnished. In addition to private bedrooms with a private adjoining bathroom, the house includes a fully equipped shared kitchen for families and caregivers to use during their stay.

The house also provides:

  • A spacious common dining room
  • Inviting family room and living room
  • Laundry facilities
  • In-room phone and TV/DVD player
  • Guest Wi-Fi

Some food items are donated by the community, but guests are encouraged to bring their own food. Private food storage space is provided.

Support staff and volunteers are available to answer questions.

Who is eligible to stay?

  • Guests may be family members or caregivers of Veterans who are hospitalized at the Milwaukee VA Medical Center.
  • Guests must live more than 50 miles away from the medical center.
  • Guests must be self-sufficient and able to care for themselves independently or be accompanied
    by a caregiver.
  • Guests must be able to stay in an unsupervised setting and follow all house rules.
  • There is no fee for families staying at the Fisher House.

Referrals:

A VA social worker or case manager will conduct an initial screening with the Veteran to determine if a referral to Fisher House is appropriate.

The Fisher House manager will determine eligibility and advise the family on the status of the referral and of room availability. Rooms are assigned on a first-come, first-served basis.

For more information, contact:

Jennifer Kiefer - Fisher House manager
414-384-2000 or (toll-free 1-888-469-6614) - ext. 45005 or 45006
email: VHAMIWFisherhouse@va.gov

For more information about how you can help the Milwaukee VA Fisher House contact: Voluntary Service Office 414-384-2000 (toll-free 1-888-469-6614) ext. 41803

The Zablocki Integrated Health Program (ZIHP) at the Milwaukee VA is designed for appointment-only outpatient visits without entering the main hospital building.

The Quick Shot clinic is located in the ZIHP clinic. Quick shot is a one-stop shop for COVID-19 vaccinations and booster shots as well as other vaccinations, including flu shots.

Please arrive for your appointment on time. There is no need to be any earlier than your scheduled time.

The ZIHP Clinic is located just past the South Entrance of the main hospital building. Look for blue and white signs that say “ZIHP Clinic.” The easiest way to get to ZIHP is by using West National Avenue, entering the campus, and then using South Washington Street.

Zablocki VA asks that you leave the building as soon as your appointment is complete. This helps to provide parking for your fellow Veterans.

See a printable map of the campus or click here to learn more about ZIHP.

Please remember Milwaukee VA is a smoke-free campus. All those entering a Zablocki facility will be screened for COVID-19 symptoms and required to wear a mask. If you do not have your own mask, one will be provided to you. Those under the age of 18 will not be allowed to enter the building. For more information on visitors, please check out the Visitors Guidelines.

If you need to cancel or reschedule this appointment, or if you have questions, call 414-384-2000, ext. 49069.

Your health and safety remain our focus. It is our mission to continue to provide you with the compassionate, safe and world-class care you deserve.

In the spotlight at VA Milwaukee health care

Health services offered here

Click on a service for more details like location, contact, and appointment information.

Addiction and substance abuse care

We can help you overcome substance use problems from unhealthy alcohol use to life-threatening addiction. We match our services—like counseling, group therapy or medication—to your specific needs.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We help Veterans on their recovery journey through outpatient and inpatient services. Our residential facility helps Veterans deal with substance abuse, homelessness, mental health, and unemployment through its 24-hour therapeutic and educational programs like:

  • Rehabilitation
  • Health maintenance
  • Community support

Learn more about our VA treatment programs

Audiology and speech

Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions

We diagnose and treat conditions affecting your hearing, speech or balance. These include hearing loss, tinnitus (noise or ringing the ears) and dizziness—also speech, language, voice or swallowing disorders.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our Audiology and Speech Pathology clinic provides diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services like:

 

  • Hearing and balance evaluations
  • Selection, management, and repair of hearing aids and assistive listening device assessments
  • Evaluation, programming, and management of cochlear implants and bone-anchored implants
  • Evaluation and treatment for auditory processing disorder
  • Services that help with speech, language, fluency, voice, cognitive communication, swallowing, stuttering, and laryngectomy (surgical removal of the larynx, which contains your vocal cords)

Learn more about VA hearing aids

COVID-19 vaccines

Common conditions: coronavirus, COVID-19
We provide COVID-19 vaccines to Veterans as well as their spouses and caregivers. We also provide vaccines to Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) recipients and VA staff.

Contact information

ZIHP and Quick Shot clinics

Building 70 E wing, west end of Building 70

Hours

  • Mon. 8:00 a.m. to 3:30 p.m.
  • Tue. 8:00 a.m. to 3:30 p.m.
  • Wed. 8:00 a.m. to 3:30 p.m.
  • Thu. 8:00 a.m. to 3:30 p.m.
  • Fri. 8:00 a.m. to 3:30 p.m.
  • Sat. Closed
  • Sun. Closed

ZIHP and Quick Shot clinics

414-384-2000x 49069

Appointments

COVID-19 vaccinations and booster shots are available in the Quick Shot clinic in the ZIHP clinic. ZIHP is at the west end of Building 70, which is directly west of the hospital.

Referral required? No

Walk-ins accepted? No

  • COVID-19 vaccines for eligible Veterans and staff

Learn more about COVID-19 vaccines at VA

Cancer care

VA provides expert cancer diagnosis and care. We offer services to support you through treatment and beyond.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

If you’re diagnosed with cancer, our team will work with you, your primary care doctor, and other health care providers to develop a specialized treatment plan. We offer personal, compassionate, and expert care, with services like:

  • Surgical removal of tumors and other cancerous tissue
  • Immunotherapy, which helps your body’s natural defenses destroy cancer cells
  • Chemotherapy, which uses powerful drugs to fight cancer
  • Radiotherapy, which uses high-energy radiation to kill cancer cells and shrink tumors
  • Palliative care, to reduce pain and control other symptoms and side effects, like nausea

"'";'VA Milwaukee health care

Caregiver support

If you are caring for a Veteran with serious illness or disabilities, we can help you support them—and take care of yourself. You may qualify for services like training, counseling or respite care when you need a break.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

If you’re a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. If the Veteran you care for was injured post-9/11, you may be eligible for even more services, including a stipend to help with expenses, training, and medical coverage if you aren’t already covered. For all caregivers, we can:

 

  • Help you get caregiver assistance available through VA
  • Provide progressive needs planning to help you manage degenerative conditions
  • Match you with services and benefits
  • Connect you with local resources and programs
  • Listen to you when you struggle

Learn more and connect with a support coordinator

Complementary and integrative health

Complementary and integrative approaches like acupuncture, yoga, and meditation can improve mental health, help you manage pain, and promote wellness.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We use complementary medicine along with standard medical treatments, like using acupuncture to help lessen the side effects of chemotherapy. We also provide alternative medicine instead of traditional medical treatments, like using herbs rather than prescription drugs to treat cancer. We offer treatments, like:

  • Natural products and special diets
  • Deep breathing, meditation, and yoga
  • Acupuncture and acupressure

Dental/oral surgery

Common conditions: teeth cleaning, fillings, restorations, root canal, bridges, dental implants, dentures

If you’re eligible for VA dental care, we provide dental screenings, cleanings, X-rays and fillings. We also provide specialty dental procedures like root canal, restorations and dentures.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

If you’re eligible for VA dental care, we offer a full range of quality dental services like:

  • Routine exams and teeth cleaning
  • Restorative procedures, including fillings and crowns
  • Comprehensive surgical care, including extractions (pulling teeth) and oral cancer screening
  • Routine and advanced prosthodontic care, including bridges, dentures, and dental implants
  • Routine and advanced periodontal care, including root canals, gum treatments, and supporting bone care
  • Oral and facial reconstruction surgery to repair damage from traumatic injury or serious illness

Emergency care

In an emergency, call 911 or go to the nearest VA or non-VA emergency room. We provide immediate treatment for serious, life-threatening health emergencies such as severe chest pain, seizures, heavy uncontrollable bleeding or moderate to severe burns.

Contact information

Milwaukee VA Emergency Department

5000 W. National Ave. Milwaukee, WI 53295 Building 111 Ground floor
Open 24/7

Appointments

Open 24 hours a day, seven days a week.

Referral required? No

Walk-ins accepted? Yes

The Milwaukee VA Emergency Department is open 24/7, providing care for medical and mental health emergencies and illnesses.

Staffed by board-certified emergency medicine physicians, emergency nurses and mental health providers, the Milwaukee VA Emergency Department has been recognized for exceptional patient care and patient satisfaction.

Hematology/oncology

If you have a diagnosis of anemia, lymphoma, leukemia or another blood cancer or disorder, we support you with expert care and treatment.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We offer a range of hematology and oncology services. You can arrange appointments and consultation through your primary care provider. Our hematology and oncology services include:

  • Chemotherapy
  • Blood and platelet transfusions
  • Mediport flushes to clean and maintain the small medical appliance inserted under your skin, making it easier to inject drugs and draw blood
  • Evaluation and treatment of blood disorders and cancer
  • Dedicated outpatient infusion center, working closely with radiation oncology, interventional radiology, general surgery, diagnostics, palliative care, and social services
  • Bone marrow biopsies, to see whether your bone tissue is healthy and making a normal number of blood cells

Homeless Veteran care

If you’re homeless or at risk of becoming homeless, we can help. We offer many programs and services, including free health care. And we can help you connect with resources in your community.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:

 

  • Immediate food and shelter needs, including both transitional and permanent housing
  • Job training, life skills development, and education
  • Justice system navigation and community reentry from jail
  • Financial support to prevent homelessness
  • Addiction and depression treatment
  • Health and dental care

Learn more and connect with a care coordinator

LGBTQ+ Veteran care

If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we’re committed to serving your needs. The LGBTQ+ Veteran care coordinator at your VA health care facility can help you get the care you need in a safe, sensitive environment.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We promote the health, welfare, and dignity of lesbian, gay, bisexual, and transgender (LGBTQ+) Veterans and their families. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:

 

  • Hormone therapy
  • Substance use and alcohol treatment
  • Testing and treatment for HIV and sexually transmitted infections (STI)
  • Mental health care
  • Psychosocial assessments for gender-confirming surgeries and hormone therapy

Learn more and connect with a care coordinator

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

 

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

Military sexual trauma care

Military sexual trauma can happen to both genders. If you experienced sexual assault or harassment during military service—no matter when you served—we provide counseling and treatment.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We offer care for military sexual trauma in our mental (behavioral) health clinics. Military sexual trauma refers to sexual assault, sexual harassment, or other threatening, offensive, or unwanted sexual advances, activities, or remarks that you experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma. Our services include:

 

  • Counseling
  • Psychiatric care
  • Walk-in care

Learn more about military sexual trauma

Minority Veteran care

We offer resources and support for minority Veterans to help address your specific needs with benefits and services at VA.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

If you’re a minority Veteran, we can help you get the services and benefits you need. Our Minority Veterans Program serves all Veterans who are Black American, Asian American, Hispanic American, and Native American (including American Indians, Alaska Natives, Native Hawaiians, and Pacific Island Americans). We work to:

 

  • Help the medical center address minority Veterans’ needs
  • Meet minority Veterans’ needs in the local community
  • Identify barriers and create a more accessible environment for minority Veterans
  • Inform minority Veterans of VA benefits, services, and programs

Learn more and connect with a care coordinator

Neurology

Common conditions: cognitive disorders, epilepsy, headache motor neuron and movement disorders, multiple sclerosis, stroke

Our specialists evaluate and treat conditions and diseases of the brain, spine, and nervous system, including headache, stroke, Alzheimer's disease, epilepsy, Parkinson’s disease and other conditions.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We provide inpatient and outpatient services for chronic diseases and disorders that affect your brain, spine, and the nerves that connect them. Our neurologists read electroencephalogram (EEG) recordings, which measure the electrical impulses brain cells use to communicate with each other. We evaluate and treat many neurological illnesses and disorders such as:

  • Neuropathy (nerve damage), myelopathy and other spinal cord injuries, and radiculopathy (pinched nerves)
  • Parkinson’s disease, epilepsy, and multiple sclerosis
  • Stroke, dementia, and degenerative diseases
  • Other neurological conditions

Optometry

Common conditions: vision exams, prescription eyeglasses, contact lenses

Our optometrists offer you routine eye exams, preventive vision testing and treatment for conditions like glaucoma. We also provide prescriptions for eyeglasses and other assistive devices.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our optometrists provide many eye-related services and treatments like:

  • Vision services and eye exams
  • Treatment for diseases and injuries of the retina, cornea, and other parts of your eye
  • Low-vision services for conditions like macular degeneration that can’t be corrected by glasses, surgery, or medication
  • Special eye exams for diabetic patients

PTSD care

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Post-traumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. It’s normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:

  • Psychiatric and psychological counseling
  • Services for Veterans who are homeless
  • Treatment for addictive disorders
  • Transition and care management for post-9/11 combat Veterans of Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more about PTSD

Palliative and hospice care

Palliative care focuses on comfort, quality of life and reducing suffering. Hospice care is a type of palliative care offered to patients with life-threatening illness under certain conditions.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our palliative and hospice care services support you and your family as you cope with a life-threatening or terminal illness. Palliative care works to provide comfort, reduce suffering, and improve the quality of life for patients being treated for serious illnesses. Hospice care focuses on helping patients with terminal illnesses to manage the final stages of their lives. Our palliative and hospice care services include:

  • Pain and symptom management
  • Emotional, spiritual, and psychosocial support for you and your family
  • Help with practical issues that include an advance directive (living will), health care power of attorney, funeral arrangements, and applying for VA death and burial benefits
  • Education to help you and your family make informed health care decisions and know what to expect as your health declines
  • Bereavement care to help surviving family members during the grieving process

Patient advocates

VA wants to make sure that you get the best possible care. If you need help finding care or getting problems resolved, please contact a patient advocate.

Contact information

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Patient Advocate

414-384-2000x 42604

Appointments

Patient Advocates assist Veterans on a first-come, first-served basis via telephone.

Referral required? No

Walk-ins accepted? No

Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:

 

  • Help you get answers or address concerns with your care team
  • Advocate for patient and family rights
  • Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
  • Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more and connect with a patient advocate

Pharmacy

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:

 

  • Pick up new prescriptions in person
  • Refill prescriptions online and by phone or mail
  • Safely dispose of medicines

Learn more about our pharmacy

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

  • Labs and blood work
  • Mental health care
  • Women's health care
  • Radiology
  • Social services
  • Telehealth

Psychology

If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments and medications when needed.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our psychology teams offer consultation, evaluation, and treatment to help with a range of mental and behavioral health problems like:

  • Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders
  • Addictive behaviors and substance abuse
  • Post-traumatic stress disorder (PTSD) and combat-related stress disorder
  • Emotional issues like anger management and relationship challenges
  • Confused thinking, memory problems, and invasive thoughts or ideas
  • Aggressive or self-harming behaviors

Radiation oncology

The radiation oncology service works with your health care team to target cancer safely and precisely using radiation therapy.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Radiation oncologists specialize in using high-energy radiation to kill or damage cancer cells and either destroy tumors or control their growth. Our doctors sometimes use radiation therapy in combination with surgery, chemotherapy, or other cancer treatments. The radiation therapy you receive will depend on cancer type, tumor size and location, and your general health. Our services include:

  • Intensity modulated radiation therapy (IMRT), which uses computers to deliver precise radiation doses that match the 3D shape of your tumor
  • Intracranial stereotactic radiosurgery (SRS), which uses targeted radiation to treat a brain tumor or lesion while minimizing radiation effects on healthy brain tissue
  • Stereotactic body radiation therapy (SBRT), which uses precisely focused radiation to treat tumors in your lungs, spine, liver, lymph nodes, or other soft tissues
  • Low-dose rate definitive and salvage brachytherapy, which use low doses of radiation to treat prostrate cancer
  • Image-guided radiation therapy (IGRT), which uses detailed images to help focus radiation on affected areas, improve outcomes, and shorten treatment

Recreation and creative arts therapy

We offer a wide range of activities (arts and crafts, games, sports, exercise) that we can adapt to your needs.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our therapies promote your independence and enhance your health and well-being if you’re a Veteran with an injury, chronic (long-lasting) illness, or disabling condition. After your primary health care provider gives you a referral, a recreation therapist will develop treatment goals for you.

  • Recreation and creative arts therapy provides services and activities that include:
  • Animal interaction
  • Music, art, and crafts
  • Community outings
  • Exercise, sports, and games
  • Gardening and leisure education

Rehabilitation and extended care

We provide medical care and rehabilitation services to Veterans in our Community Living Center and in their homes. Services include home-based primary care, medical foster home support, and hospice and palliative care.  

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We provide long-term care to help you and your family when you’re dealing with a disability, chronic (long-lasting) illness, terminal illness, or serious health issues related to aging. Our long-term health care services include:

  • 24/7 nursing and medical care
  • Physical therapy
  • Help with daily tasks like bathing, dressing, making meals, and taking medicine
  • Pain management and palliative care to relieve suffering and improve quality of life for people with serious illnesses
  • Hospice care to provide comfort and compassionate care for people in the last phases of an incurable illness
  • To learn more about the different types of extended care that VA provides, see our guide to long-term services and support.

Learn more about VA long-term care

Returning service member care

If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We can help you readjust to civilian life if you’re returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.

 

  • Polytrauma care (if you have multiple traumatic injuries)
  • Counseling and rehabilitation
  • Mental and behavioral health services
  • Family benefits counseling and assistance
  • Referral assistance

Learn more and connect with a coordinator

Social work

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:

  • Home health services
  • Legal services
  • Transportation
  • Community living

Spinal cord injuries and disorders

If you have a spinal cord injury or disorder, our specialists provide coordinated care throughout your life. We work to help you achieve your goals for independence, productivity and quality of life.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

VA has the nation’s largest system of care for spinal cord injuries and disorders. We provide a convenient, connected network of experts to care for you during each phase of your life. Our experienced primary care providers are trained to check for problems unique to spinal cord injuries.

  • Pressure ulcers
  • Pneumonia
  • Blood clots
  • Bladder and sexual issues
  • Constipation and other gastrointestinal problems
  • Sexual issues

Learn more about the VA spinal cord injuries and disorders care system

Suicide prevention

Call our Veterans Crisis Line at 988 and press 1 for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:

 

  • Suicide prevention care coordinators
  • Suicide prevention case managers
  • Gun safety locks

Learn more and connect with a care coordinator

Surgery

If you are having surgery, we make sure that your procedure and follow-up care are safe and high-quality.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We provide a wide range of surgical services, like:

  • General surgery
  • Anesthesia
  • Cardiac surgery (heart and major blood vessels)
  • Neurosurgery (brain, spinal column, and nerves)
  • Orthopedic surgery (bones, muscles, ligaments, joints, and tendons)
  • Organ and tissue transplants

Vocational rehabilitation and employment programs

We can help you reach your job and career goals with one-on-one support, counseling, and training.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We help Veterans with physical and mental health challenges find and keep jobs. We help you find jobs through our long-term partnerships with business, industry, and government agencies. We offer 3 services:

  • Our transitional work program matches Veteran’s skills with a specific job and provides supervision to help them gain work experience
  • Our supported employment program provides long-term support for Veterans with serious mental illnesses or physical disabilities to help them compete for jobs in their communities
  • Our vocational assistance program trains Veterans living at our residential facility to improve their job-search and career development skills

Learn more about VA vocational rehabilitation

Whole health

Whole health puts you at the center of care, rather than your illnesses or conditions. We work with you to develop a personalized health plan based on your values, needs, and goals.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our whole health approach empowers and equips you to take charge of your health, well-being, and quality of life. Whole health goes beyond your illnesses, injuries, or disabilities, and focuses instead on your values, goals, and overall health. It includes self-care and complementary therapies along with conventional medical care. Our whole health program includes:

  • Acupuncture to help you manage pain without drugs
  • Meditation and mindfulness training
  • Yoga, tai chi, and qi gong classes
  • Massage and manual therapy

Learn more about VA whole health

 

Whole Health calendar

The Milwaukee VA Health Care System offers a variety of Whole Health and Well-Being classes for enrolled Veterans.

For the full list of classes, click here.

Women Veteran care

Common conditions: women's primary care, mental health, obstetrics and gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:

 

  • Ultrasounds, mammograms, Pap and HPV tests
  • Mental health care and counseling
  • Lifestyle wellness services
  • Menopause treatment, including hormonal therapy
  • Family planning, contraceptive care, and infertility evaluation

Learn more and connect with the Women Veterans Program Manager.

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