Visitors are not permitted to stay overnight in the medical center itself. Here are some other options:
Hoptel is a VA program designed to provide temporary, overnight lodging accommodations to eligible Veterans, such as non-VA lodging- motel/hotel.
Hoptel provides easier access to medical care for Veterans traveling a distance of 50 miles or more away.
A stay in Hoptel is not an inpatient admission; therefore nursing and caregiver assistance is not available.
The Milwaukee VA Medical Center Hoptel temporary lodging program has 24 beds (11 rooms to be shared among two people and two rooms that are single/private rooms which are assigned based on need).
This is a free service to all eligible Veterans. Please notify your provider or clinic when you think you will need Hoptel lodging. A referral to Hoptel is generated through your provider.
Who is eligible to stay?
- Veterans must be independent with all cares and clinically stable. Veterans can be accompanied by one caregiver able to provide the necessary care.
- Veterans must live more than 50 miles from the Milwaukee VA Medical Center
- Time of the appointment or procedure necessitates an overnight stay
- Unavailability of transportation necessitates overnight stay
As you prepare for your Hoptel lodging stay, please note the following:
- Be sure to have your provider enter a Hoptel referral. We have a limited number of beds, and a reservation is necessary to ensure you will have a room available.
- Our Hoptel is located in the A-wing of Building 123, which is west of the main hospital. The Hoptel door is located on the west side of Building 123 on South Washington Drive.
- Parking is available in Visitor Lot 2 on the east side of the main hospital. Shuttle service to building 123 is available from the main hospital.
- Our Hoptel lodging program does not provide meals; however, the Hoptel kitchen is generously supplied with donated food items. Each guest suite is equipped with a personal refrigerator. Lodgers also have access to a kitchen with a microwave and small cooking appliances.
- Please bring food with you or plan to purchase meals in our VA canteen or local restaurants. The Hoptel staff can provide information about the hours and delivery options of various restaurants in the area.
- Hoptel check-in is from 11:30 a.m. to 7:30 p.m Sunday-Thursday in Room A104 of Building 123. If you are not able to arrive by 7:30 p.m., you will need to check in at the AOD office in the main hospital.
Please call us if you have a reservation but no longer need to stay in the Hoptel so we can offer the room to another Veteran.
414-384-2000 (or toll-free 1-888-469-6614)
Hoptel Coordinator: ext. 41136
Hospital AOD Office (after 7:30 p.m.): ext. 42038
Milwaukee VA Medical Center
5000 W. National Ave
The Milwaukee VA Fisher House provides a “home away from home,” allowing Veteran’s families to be together during extended treatments or hospitalizations.
The home, which opened in 2016, is a 13,000-square-foot facility with 16 private guest suites. Each room is professionally decorated and beautifully furnished. In addition to private bedrooms with a private adjoining bathroom, the house includes a fully equipped shared kitchen for families and caregivers to use during their stay.
The house also provides:
- A spacious common dining room
- Inviting family room and living room
- Laundry facilities
- In-room phone and TV/DVD player
- Guest Wi-Fi
Some food items are donated by the community, but guests are encouraged to bring their own food. Private food storage space is provided.
Support staff and volunteers are available to answer questions.
Who is eligible to stay?
- Guests may be family members or caregivers of Veterans who are hospitalized at the Milwaukee VA Medical Center.
- Guests must live more than 50 miles away from the medical center.
- Guests must be self-sufficient and able to care for themselves independently or be accompanied
by a caregiver.
- Guests must be able to stay in an unsupervised setting and follow all house rules.
- There is no fee for families staying at the Fisher House.
A VA social worker or case manager will conduct an initial screening with the Veteran to determine if a referral to Fisher House is appropriate.
The Fisher House manager will determine eligibility and advise the family on the status of the referral and of room availability. Rooms are assigned on a first-come, first-served basis.
For more information, contact:
Jennifer Kiefer - Fisher House manager
414-384-2000 or (toll-free 1-888-469-6614) - ext. 45005 or 45006
For more information about how you can help the Milwaukee VA Fisher House contact: Voluntary Service Office 414-384-2000 (toll-free 1-888-469-6614) ext. 41803