Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
Attention A T users. To access the combo box on this page please perform the following steps. 1. Press the alt key and then the down arrow. 2. Use the up and down arrows to navigate this combo box. 3. Press enter on the item you wish to view. This will take you to the page listed.
Veterans Crisis Line Badge
My healthevet badge

Veterans Experience Office (VEO)


Resources and Tools

The Community Playbook

The Community Playbook Cover

The VA Community Playbook is a collection of practices for building effective and sustainable community coalitions with the Department of Veterans Affairs (VA), federal and state partners, community stakeholders, and service providers.

The playbook contains valuable resources for a broad range of stakeholders—including Veteran advocates; Veteran-serving organizations; community coalitions and boards; and federal, state, county, and public-private entities—at all levels. Inside you’ll also find information on VA’s VetResources Community Network (VRCN) and Community of Practice (COP), which aim to promote dialogue and share lessons learned on customer experience data, tools, technology, and engagement. Request to join the VA VRCN and COP.

Whether you’re just starting out or are already a part of a well-established Veteran community, the playbook delivers tools to cultivate and sustain a successful Veteran-friendly community with a built-in, coordinated support system that is localized, needs-based, and outcome-driven.

The Veterans Experience Office stands ready to support you. Schedule a no-cost consult with VA to learn more about the playbook, partnerships, community engagement, events, and communications.


Cover of the AmericaSearves Research case studyThis case study in partnerships (PDF, 5 pages) identifies barriers and facilitators to forming effective collaborations between VA medical centers and community-based social service networks that cover similar catchment areas. Learn more about essential elements required for successful partnerships as well as navigating leadership levels, defining requirements, and sustaining collaborative efforts.


This page may include links to other websites outside our control and jurisdiction.  VA is not responsible for the privacy practices or the content of non-VA websites.  We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.