Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Quality of Care

Quick Links

Veterans Crisis Line Badge
My healthevet badge

What's New at Your VA?

VA is constantly working to provide more excellent service and care for Veterans. This includes new programs and initiatives, advanced training, and renovations and improvements to enhance health care facilities. Each VA project is an opportunity to improve the delivery of services to America's heroes. Featured below are some of the exciting improvements in quality of care taking place around the country:  Click on the region below to find out what's new in that area.

Map of the United States by region Northwest Southwest Southeast Midwest Northeast


Northeast Southeast Midwest | Northwest Southwest



Northeast

Secretary of Veteran Services Francisco Urena joins VA Boston Healthcare Director Vincent Ng in a discussion of services available with attending Veteran Service Organizations.

Secretary of Veteran Services Francisco Urena joins VA Boston Healthcare Director Vincent Ng in a discussion of services available with attending Veteran Service Organizations.

New Quincy Clinic for Veterans

The VA Boston Healthcare System is pleased to announce the relocation of its Quincy Outpatient Clinic to 110 W. Squantum Street in North Quincy.

On hand for the celebration was U.S. Congressman Stephen Lynch, Massachusetts Governor Charlie Baker Jr., Quincy Mayor Thomas P. Koch, Secretary of Veteran Services Francisco Urena and numerous Veteran Service Representatives, Veterans, Federal, state and local officials.

The event opened with the Pledge of Allegiance followed by a ribbon cutting and a tour of the new clinic and adjacent clinics in the facility.

The new location offers more space, is accessible by public transportation (bus and T line) and will deliver primary care services to the more than 1,400 Veterans living in the Quincy, Braintree and Weymouth area. Read more... 


Southeast

A Veteran and his wife are greeted by the Myrtle Beach clinic staff.

A Veteran and his wife are greeted by the Myrtle Beach clinic staff.

Myrtle Beach Expansion Project

The Ralph H. Johnson VA Medical Center has been serving the Myrtle Beach area with a local outpatient clinic since 1998. In January of 2005, an expansion project was completed that tripled the size of the clinic to 12,800 square feet.  And now, the Medical Center has been approved for another expansion bringing the approximate net usable square footage to 84,000.

Since 2005, the number of Veterans that the Myrtle Beach VA Clinic serves has doubled. Today the clinic serves more than 12,000 Veteran patients. The current space can no longer be stretched to accommodate the growing patient load, which means the expansion project is crucial to the clinic's continued ability to fully serve Veterans in this area. Dr. Ginia Pierre, Lead Physician for the Myrtle Beach VA Outpatient Clinic states, "We are consistently seeing a rise in the number of patients that we serve. An expansion means that we can hire more doctors, nurses and pertinent personnel to serve the growth." Read more...


Midwest

Cleveland VA Pain Management Clinic Director Dr. Ali Mchaourab and patient James Bridges hold a medical model of the spinal column.. Bridges agreed to alternative pain management practices of education, therapy and having a spinal cord stimulator implanted to help relieve his chronic pain. The results allowed Bridges to have more mobility and eliminated his reliance on a wheelchair.

Cleveland VA Pain Management Clinic Director Dr. Ali Mchaourab and patient James Bridges hold a medical model of the spinal column.. Bridges agreed to alternative pain management practices of education, therapy and having a spinal cord stimulator implanted to help relieve his chronic pain. The results allowed Bridges to have more mobility and eliminated his reliance on a wheelchair.

Pain Management Helps Veterans

Providing Veterans excellent care in pain management is taking center stage at the Louis Stokes VA Medical Center in Cleveland, Ohio. They recently earned the Clinical Center of Excellence Award from the American Pain Society for implementing a model of care where Veterans engage in a multi-disciplinary approach to treat chronic pain. Such an approach focuses on rehabilitation with all its facets, and includes interventional procedures, behavioral interventions, pharmacologic modalities and complementary/alternative medicine. By doing so, there is less reliance on opioids medication, also referred to as “narcotics”. The staff says their goal through this program is one of cultural change where they can work together to embrace clinical and behavioral services in a multi-disciplinary fashion to promote rehabilitation and self-management of pain.  Read more...

 


Northwest

Roseburg boasts a complete Patient Aligned Care Team who travels to Veterans homes to make house calls to provide Primary Care Services.

Roseburg boasts a complete Patient Aligned Care Team who travels to Veterans homes to make house calls to provide Primary Care Services.

Home Based Primary Care

You are a Veteran.  You served your country. You have a primary care physician at the VA Roseburg Healthcare System (VARHS) and you are eligible for outpatient care.  You have had a change in health and you are realizing you are challenged accessing your care.

This is where the VA presents options that are not always available in the private sector.  The program is called Home Based Primary Care (HBPC) and VARHS has offered this service in Eugene for several years with great success.

Initially in Eugene, Veterans who lived within 25 miles of the Eugene Based Outpatient Clinic were eligible for the service.  VA has enhanced the program by increasing the mileage range to 50 miles.  Recently, VARHS stood up the same program in Roseburg by hiring a team of professionals to provide the same service in and around the Roseburg area.  Read more...


Southwest

Pharmacist reviews medications

Pharmacist reviews medications

Phoenix trains health teams

One of the four missions of the Department of Veterans Affairs (VA) is to provide training and education programs to students and residents to “enhance the quality of care provided to Veteran patients.”  "To educate for VA and for the Nation", education and training efforts are accomplished through coordinated programs and activities in partnership with affiliated U.S. academic institutions.

The Phoenix VA Healthcare System has more than 85 programs, and 148 affiliation agreements, which allowed more than 1,850 trainees to rotate through our facility in 2014, this includes Medical and Dental Residency, Associated Health programs and Nursing programs.  Read more...