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Quality of Care

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What's New at Your VA?

VA is constantly working to provide more excellent service and care for Veterans. This includes new programs and initiatives, advanced training, and renovations and improvements to enhance health care facilities. Each VA project is an opportunity to improve the delivery of services to America's heroes. Featured below are some of the exciting improvements in quality of care taking place around the country:  Click on the region below to find out what's new in that area.

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Northeast Southeast Midwest | Northwest Southwest




Northeast

Davis Lewis, left, said he was inspired by VA Pittsburgh's Emergency Department Chief Dr. Adrian D'Amico (right) when he conceived of Rapid Access Clinic appointments for follow up emergency care.

Davis Lewis, left, said he was inspired by VA Pittsburgh's Emergency Department Chief Dr. Adrian D'Amico (right) when he conceived of Rapid Access Clinic appointments for follow up emergency care.

Rapid Access Clinics Improving Care, Experience

A new way to schedule appointments for emergency follow-up care is improving access and Veteran-centric care at VA Pittsburgh Healthcare System.

Over the past year, VA Pittsburgh's emergency department (ED) has been scheduling appointments in 19 designated "Rapid Access Clinics" before Veterans even leave the hospital – relieving anxiety for both Veterans and staff.  Read more...


Southeast

VA Tennessee Valley Healthcare System Ophthalmologists Make History

VA Tennessee Valley Healthcare System Ophthalmologists Make History

VA TVHS Ophthalmologists Make History

For more than a decade, Veterans with severe vision problems who were eligible for corneal transplant surgery were forced to receive the procedure in the community. Now, with the help of a dedicated team of nurses and surgical technicians, two VA Tennessee Valley Healthcare System ophthalmologists are changing that.

“[Recently], we were authorized to hire several additional ophthalmologists,” said Dr. Jennifer Lindsey, Attending Physician (Ophthalmologist) for TVHS. “Two were cornea experts … we wanted to be able to fully utilize their skill sets.”   Read more...


Midwest

Dr. Jeffrey Albrecht, gastroenterologist at Minneapolis VA Health Care System talks with a Veteran about his health care. (VA Photo by April Eilers)

Dr. Jeffrey Albrecht, gastroenterologist at Minneapolis VA Health Care System talks with a Veteran about his health care. (VA Photo by April Eilers)

Vets have improved access to treatment for Hep C

EAGAN, MN – Physicians and other care team members are taking advantage of new medication and dedicated financial resources to reach out and educate Veterans about Hepatitis C treatment options leading to high treatment and cure rates for Veterans residing in Veterans Integrated Service Network 23, which includes VA Nebraska-Western Iowa Health Care System.

The Centers for Disease Control and Prevention identify Hepatitis C as a liver infection caused by the blood-borne Hepatitis C virus (HCV). For some people, hepatitis C is a short-term illness but for 70 to 85 percent of people who become infected, it becomes a long-term, chronic infection, with an estimated 2.7 to 3.9 million chronic cases in the United States.  Read more...


Northwest

VA Palo Alto Health Care System employs more than 200 social workers.

VA Palo Alto Health Care System employs more than 200 social workers.

Celebrating 90 Years of Social Workers

Human rights and social justice serve as the motivation and justification for social work action. These ideals go hand in hand with the work done by more than 200 social workers at VA Palo Alto Health Care System and more than 12,000 social workers at VAMCs across the country who have been providing support to active duty military personnel, Veterans and their families for 90 years.

From working with traumatic brain injury patients to helping Veterans cope with PTSD and LGBT issues, there are social workers integrated in all inpatient and outpatient care.  Read more...


Southwest

New parking garage at the Carl T. Hayden VA Medical Center

New parking garage at the Carl T. Hayden VA Medical Center

Phoenix VA opens new parking garage

The Phoenix VA Health Care System (PVAHCS) formally opened a new four-story parking garage March 18.

In a ceremony attended by congressional staffers, representatives of primary contractor Briston Construction, VA staff and Veterans, the PVAHCS leadership cut the ribbon and officially improved the parking challenges faced by visitors to the Phoenix hospital.

The new garage occupies approximately one acre of the main campus of the Carl T. Hayden VA Medical Center and provides more than 400 parking spaces for Veterans and visitors. Read more...