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Quality of Care

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What's New at Your VA?

VA is constantly working to provide more excellent service and care for Veterans. This includes new programs and initiatives, advanced training, and renovations and improvements to enhance health care facilities. Each VA project is an opportunity to improve the delivery of services to America's heroes. Featured below are some of the exciting improvements in quality of care taking place around the country:  Click on the region below to find out what's new in that area.

Northwest Southwest Southeast Midwest Northeast


Northeast | Southeast | Midwest Northwest | Southwest



Northeast

Dr. Frank Liu, Chief of Nuclear Medicine Service at the Washington DC VA Medical Center

Dr. Frank Liu, Chief of Nuclear Medicine Service at the Washington DC VA Medical Center, was one of the first to receive a mobile device as part of the VA Mobile Health Provider Program

When Seconds Count

VA Mobile Health Provider Program Connects Veterans and Health Care Teams through on-the-go Technology

While driving home from work one evening, Dr. Frank Liu, chief of the Nuclear Medicine Service at the Washington DC VA Medical Center, received a call to read an emergency scan of an Intensive Care patient.  Dr. Liu immediately pulled to the side of the road to use his new VA-issued mobile device to access the patient’s scans. He determined that the patient had multiple life-threatening blood clots in his lungs and was able to inform the MICU staff for immediate treatment. In emergency situations such as this, seconds count, and technology’s role is crucial.  Read more…


Southeast

Army Veteran Dan Rose, steadies himself prior to being lifted by the EXO GT exoskeleton suit July 2

Army Veteran Dan Rose, steadies himself prior to being lifted by the EXO GT exoskeleton suit July 2. Photo by Steve Goetsch 

Exo suit gets vets on their feet again

“Left, right left, your left, your left,” a marching cadence Veterans can associate with. Marching is something taught in boot camp and ingrained in memory. Some Veterans in the spinal cord injury clinic have not been able to do that for some time. Richmond VA Medical Center wants to change that.

On July 2, Richmond received the Exo Gait Trainer (GT). The device is called an exoskeleton and was developed by Ekso bionics.  It is a wearable robot that contains several small motors that can be activated by the user shifting his weight, or manually by a therapist. It replicates a normal gait pattern so patients can slow or stop muscle and bone density loss to name a few of its many therapeutic benefits. Read more…


Midwest

Patient receiving massage therapy.

Patient receiving massage therapy.

Healing Touch Training

Healing Touch Training Puts VA Nursing Care Over the Top

Twenty-one nurses at the Aleda E. Lutz VA Medical Center have completed some level of Healing Touch training to bring comfort and healing to Veterans receiving care in the Community Living Center, Palliative Care, and Acute Care and Telemetery Unit located at 1500 Weiss Street in Saginaw.

Our goal is to promote Veteran and staff comfort in many contexts, in accordance with Dr. Kolcaba’s Comfort Theory, which was adopted by the Nursing Service to guide our nursing practice,” states Lina Boudiab, RN, MSN, VA Nursing Academy Faculty. Read more…


Northwest

Healthcare

Healthcare

The Right Care for You

The lessons have been varied—some gratifying, some painful but Phoenix VA Health Care System (PVAHCS) is committed to fulfilling President Lincoln's promise “To care for him who shall have borne the battle, and for his widow, and his orphan” by serving and honoring the men and women who are America’s Veterans. We are finding ways to rebuild the trust of our Veterans, our community and the nation that entrusts us with this duty by demonstrating how creativity and teamwork at any level can produce innovation and real gains for our Veterans.  Read more…


Southwest

DAV Representatives John Brehm, (Scottsbluff, NE); Floyd Watson, Jr (Cheyenne); and Ron Gusman (Sidney, NE) proudly stand in front of the TV donated by the western Nebraska DAV chapters headed by Brehm and Gusman.

DAV Representatives John Brehm, (Scottsbluff, NE); Floyd Watson, Jr (Cheyenne); and Ron Gusman (Sidney, NE) proudly stand in front of the TV donated by the western Nebraska DAV chapters headed by Brehm and Gusman.

Transporting Veterans to medical facilities

Veterans with an appointment at Cheyenne VAMC or any of the eight Community Based Outpatient Clinics or CBOC’s are eligible for transportation from a central pick-up point from the rural catchment areas.

In Cheyenne, the pick-up and drop-off is door to door.

Changes in the funding for the Beneficiary Travel program led the Department of Veterans Affairs (VA) to accept alternative options for transportation of eligible veterans seeking VA services. The Volunteer Transportation Network (VTN) was established to provide needed transportation for veterans to/from an authorized facility. VTN guidelines permit volunteer participation in providing transportation to veterans using a government-owned vehicle, including donated vehicles, county vehicles, DAV Department (State) or Chapter (local) vehicles, public transportation and contracted transportation.  Read more…