One of VA's ongoing missions is to provide a positive health care experience for all Veterans. That mission includes focusing on Veterans' needs, working with health care providers who want to make a difference, and providing a safe healing environment.
Below are some stories from both Veterans and VA health care providers that illustrate the many ways VA is committed to creating a positive health care experience:
Sharon Grant surrounded by her Primary Care Team
Meet Sharon Grant, a Women’s Army Corps (WAC) Veteran. Sharon joined the WAC in 1969 to expand her career choice as a dental assistant. She was then trained as a dental hygienist and embraced the challenges that the military brought to her. Initially, the WAC was the women’s branch of the United States Army, but was disbanded in 1978. After 1978, all WAC soldiers were integrated into male units including Sharon. She had transferred into the Regular Army and was deployed to Vietnam in 1972.
Surrounding a decorated meeting table in the VA Palo Alto Health Care System’s Polytrauma Transitional Rehabilitation, a group of wounded warriors quietly settles into a warm bowl of homemade clam chowder sprinkled with bacon.
Determined to break the silence is Dave Hyman, who immediately launches into a story from his days as a Navy seal. Finishing his story to laughter and amazement, he encourages the whole group to each share a thought or fun story, slowly pulling any introverts comfortably into the conversation.