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Quality of Care

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About Quality of Care

Learn more about all of the resources and information the Quality of Care website has to offer.

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Suicide Prevention Month

September is Suicide Prevention Awareness Month, and we're here to raise awareness on how you can protect yourselves from this tragic health issue.

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Understand Your Condition

The first step in treating any medical issue is to learn about the disease. These online resources can help you understand your condition.

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What is Quality Care?

“Quality care” has many definitions, but at VA it means:

• The right type of care for your health condition
• Care that results in the best possible outcome for you
• Care delivered with attention to your concerns, needs, and life goals
• Care that keeps you safe from hazards and harm

VA strives to provide the highest quality care possible every day. This site will tell you how we’re doing! For more details about what this site has to offer, please visit our About Quality of Care page.



Featured Story

Tom Lamb (left), a volunteer driver for San Diego VAMC, along with his beloved wife.

Today, there are over seven thousand volunteer drivers working to escort disabled Veterans to and from VA Medical Centers around the country. But back in 1983, there was only one and he worked for the VA Medical Center in San Diego.

Tom Lamb had ten years volunteer experience when he started helping patients with transportation to reach their appointments; as a Navy Veteran, it was his way of giving back. His efforts were a milestone for the VA’s volunteer program in that it started nearly a year before the Disabled Veteran (DAV) Network started their Transportation Program at VA Medical Centers around the country.  Read more.

Regional Stories

VA is constantly working to provide more excellent service and care for Veterans. This includes new programs and initiatives, advanced training, and renovations and improvements to enhance health care facilities. Each VA project is an opportunity to improve the delivery of services to America's heroes. Click on the region below to find out what's new in that area.

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You Served, You Deserve
You Served, You Deserve Video

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Making the Transition to VA Health Care

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