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Quality of Care

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What is Quality Care?

“Quality care” has many definitions, but at VA it means:

• The right type of care for your health condition
• Care that results in the best possible outcome for you
• Care delivered with attention to your concerns, needs, and life goals
• Care that keeps you safe from hazards and harm

VA strives to provide the highest quality care possible every day. This site will tell you how we’re doing! For more details about what this site has to offer, please visit our About Quality of Care page.



Featured Story

Dr. Robert Friedman, an Army Veteran, uses Chinese pulse diagnosis to determine deficiencies or excesses in a patient’s energy in order to guide acupuncture treatment. The technique is well over 2,000 years old.

Steve Jobs, the late co-founder of Apple Inc., once made the following observation: “Less is more and usually more effective.”

Increasingly, the Department of Veterans Affairs (VA) appears to be taking the same view when it comes to dispensing pain medications. At the Ralph H. Johnson VA Medical Center in Charleston, for example, a little less than three percent of the total patient population is on chronic opioid therapy. That’s five percent below the national percentage for patients receiving such drugs.  Read more.

Regional Stories

VA is constantly working to provide more excellent service and care for Veterans. This includes new programs and initiatives, advanced training, and renovations and improvements to enhance health care facilities. Each VA project is an opportunity to improve the delivery of services to America's heroes. Click on the region below to find out what's new in that area.

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Videos

You Served, You Deserve
You Served, You Deserve Video

Making the Transition to
VA Health Care
Making the Transition to VA Health Care

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