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Quality of Care

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What is Quality Care?

“Quality care” has many definitions, but at VA it means:

• The right type of care for your health condition
• Care that results in the best possible outcome for you
• Care delivered with attention to your concerns, needs, and life goals
• Care that keeps you safe from hazards and harm

VA strives to provide the highest quality care possible every day. This site will tell you how we’re doing! For more details about what this site has to offer, please visit our About Quality of Care page.



Featured Story

Formerly homeless Veteran James Mobley (left) works full-time at the same VA domiciliary in Dublin, Ga., where he spent nearly a year in recovery. Photo by Greg Swars, Dublin VA

Not too many homeless Veterans have masters’ degrees in theology and public administration. But then again, 53-year-old James Mobley isn’t your average guy.

“The last time I was in prison, I decided to get a master in theology because my spirit was broken,” he explained. “I studied theology because I wanted to heal my spirit.”

Mobley appears to be the kind of guy whose spirit shines brilliantly for a time but then, like a meteor streaking through the night sky, dissolves abruptly into darkness. “I’ve spent a total of 16 years in prison,” he said. “It’s kind of been up and down for me.” Read more ...

Regional Stories

VA is constantly working to provide more excellent service and care for Veterans. This includes new programs and initiatives, advanced training, and renovations and improvements to enhance health care facilities. Each VA project is an opportunity to improve the delivery of services to America's heroes. Click on the region below to find out what's new in that area.

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Videos

You Served, You Deserve
You Served, You Deserve Video

Making the Transition to
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Making the Transition to VA Health Care

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