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Quality of Care

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What is Quality Care?

“Quality care” has many definitions, but at VA it means:

• The right type of care for your health condition
• Care that results in the best possible outcome for you
• Care delivered with attention to your concerns, needs, and life goals
• Care that keeps you safe from hazards and harm

VA strives to provide the highest quality care possible every day. This site will tell you how we’re doing! For more details about what this site has to offer, please visit our About Quality of Care page.



Featured Story

McGuire chef and Air Force Veteran, Alvin Ruiz prepares a stuffed chicken breast for the diabetic cooking class he teaches at Richmond VAMC. The class meets once a month and provides education, tips and support for Veterans who are diabetic or pre-diabetic.

When Veterans come to McGuire for their healthcare a normal “menu” of services they would expect is primary care, pharmacy and maybe some lab work. But a group of Veterans in the shared medical appointment at the Diabetes Health Center has grilled chicken stuffed with spinach and mozzarella and a balsamic dressing on the side.

The group is diabetic Veterans that are taking part in a monthly educational class that teaches them about food, and what part it plays in managing their diabetes and health. The class was developed and organized by McGuire dietician Michele Bedwell.  Read more.

Regional Stories

VA is constantly working to provide more excellent service and care for Veterans. This includes new programs and initiatives, advanced training, and renovations and improvements to enhance health care facilities. Each VA project is an opportunity to improve the delivery of services to America's heroes. Click on the region below to find out what's new in that area.

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You Served, You Deserve
You Served, You Deserve Video

Making the Transition to
VA Health Care
Making the Transition to VA Health Care

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