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Quality of Care

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About Quality of Care

Learn more about all of the resources and information the Quality of Care website has to offer.

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PTSD awareness monthly campaign for June

PTSD Awareness Month

June is Post Traumatic Stress Disorder Awareness Month, and we want to raise awareness on this serious condition that affects many war veterans.

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Understand Your Condition

The first step in treating any medical issue is to learn about the disease. These online resources can help you understand your condition.

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What is Quality Care?

“Quality care” has many definitions, but at VA it means:

• The right type of care for your health condition
• Care that results in the best possible outcome for you
• Care delivered with attention to your concerns, needs, and life goals
• Care that keeps you safe from hazards and harm

VA strives to provide the highest quality care possible every day. This site will tell you how we’re doing! For more details about what this site has to offer, please visit our About Quality of Care page.



Featured Story

Calm, Cool and Collected — Krista Mechling (on phone) and Veronica Lucious make a good team at Pittsburgh VA’s Suicide Prevention Office.

The phone rings. You answer it. The Veteran on the other end of the line tells you he’s alone in his garage, and he’s about to put a handgun in his mouth and pull the trigger.

What do you do? What do you say?

“You always have to remain calm at this job,” said Veronica Lucious, a suicide prevention case manager at the Pittsburgh VA. “You want to keep them on the line, you want to keep them talking.”  Read more.

Regional Stories

VA is constantly working to provide more excellent service and care for Veterans. This includes new programs and initiatives, advanced training, and renovations and improvements to enhance health care facilities. Each VA project is an opportunity to improve the delivery of services to America's heroes. Click on the region below to find out what's new in that area.

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You Served, You Deserve Video

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Making the Transition to VA Health Care

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