About Quality of Care
Learn more about all of the resources and information the Quality of Care website has to offer.
Brain Injury Awareness Month
March is Brain Injury Awareness Month, and we want to raise everyone’s awareness on this serious condition.
“Quality care” has many definitions, but at VA it means:
• The right type of care for your health condition
• Care that results in the best possible outcome for you
• Care delivered with attention to your concerns, needs, and life goals
• Care that keeps you safe from hazards and harm
VA strives to provide the highest quality care possible every day. This site will tell you how we’re doing! For more details about what this site has to offer, please visit our About Quality of Care page.
During an informal meeting at VA’s Community Living Center in late January, NYC Commissioner of Veterans Affairs, Dr. Loree Sutton, told Director Martina Parauda about her personal, very positive experience as a patient treated at the Harbor. After breaking a bone in her left hand, Dr. Sutton, a retired Army Brigadier General, said her hand was placed in a cast by Daniel Douglas, a Vietnam-era Veteran and long-time casting expert at VA’s Manhattan Campus. Commissioner Sutton’s hand appears to be healing well and she expressed confidence in the care she received. Read more.
VA is constantly working to provide more excellent service and care for Veterans. This includes new programs and initiatives, advanced training, and renovations and improvements to enhance health care facilities. Each VA project is an opportunity to improve the delivery of services to America's heroes. Click on the region below to find out what's new in that area.