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Quality of Care

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SAIL FY2016 Q4 Medical Center Interim Star Rating

The Veterans Health Administration uses a comprehensive performance improvement tool called Strategic Analytics for Improvement and Learning (SAIL) that includes key metrics used by the private sector as well as additional metrics that are important for addressing access to care, quality of mental health care, employee perception about the organization, nursing turnover and efficiency. The metrics are organized into 9 Quality domains and one Efficiency/Capacity domain.  The Quality domains are combined to represent overall Quality. Each VA medical center is assessed for overall Quality from two perspectives: Relative Performance compared to other VA medical centers using a Star rating system from 1 to 5 and Improvement compared to its own performance from the past year.  Both relative performance and size of improvement are used to focus improve efforts.

The table below displays the interim relative performance in star rating in the third column for the FY2017 appraisal cycle.  The size of improvement for individual VA medical centers is not available for FY2016 Q4 because it is the baseline for the new appraisal cycle.

VISNMedical CenterRelative Performance 
Interim 
Star Rating (1 to 5)
2 Albany 3
22 Albuquerque 2
16 Alexandria 3
4 Altoona 3
17 Amarillo 3
20 Anchorage 3
10 Ann Arbor 4
6 Asheville 4
7 Atlanta 3
7 Augusta 2
5 Baltimore 2
2 Bath 4
10 Battle Creek 3
8 Bay Pines 3
5 Beckley 3
1 Bedford 5
17 Big Spring 1
7 Birmingham 3
20 Boise 5
1 Boston 5
2 Bronx 3
2 Brooklyn 3
2 Buffalo 3
4 Butler 5
2 Canandaigua 4
23 Central Iowa 3
7 Charleston 5
19 Cheyenne 4
12 Chicago 3
10 Chillicothe 3
10 Cincinnati 5
5 Clarksburg 4
10 Cleveland 5
4 Coatesville 5
15 Columbia MO 3
7 Columbia SC 3
10 Columbus 4
1 Connecticut 4
17 Dallas 2
12 Danville 3
10 Dayton 3
19 Denver 2
10 Detroit 1
7 Dublin 1
6 Durham 3
2 East Orange 3
17 El Paso 1
4 Erie 5
23 Fargo 4
16 Fayetteville AR 4
6 Fayetteville NC 1
23 Fort Meade 4
10 Fort Wayne 4
21 Fresno 1
8 Gainesville 3
19 Grand Junction 3
16 Gulf Coast HCS 1
6 Hampton 3
17 Harlingen 2
12 Hines 3
21 Honolulu 2
23 Hot Springs 4
16 Houston 4
2 Hudson Valley 4
5 Huntington 4
10 Indianapolis 3
23 Iowa City 3
12 Iron Mountain 4
16 Jackson 2
15 Kansas City 3
8 Lake City 2
21 Las Vegas 2
15 Leavenworth 4
4 Lebanon 3
9 Lexington 5
16 Little Rock 2
22 Loma Linda 1
22 Long Beach 3
22 Los Angeles 2
9 Louisville 3
12 Madison 4
1 Manchester 3
15 Marion IL 2
5 Martinsburg 2
9 Memphis 1
8 Miami 3
12 Milwaukee 3
23 Minneapolis 5
19 Montana 1
7 Montgomery 2
9 Mountain Home 4
9 Murfreesboro 1
19 Muskogee 2
9 Nashville 1
16 New Orleans 3
2 New York 3
12 North Chicago 3
1 Northampton 5
2 Northport 4
19 Oklahoma City 3
23 Omaha 4
8 Orlando 4
21 Palo Alto 2
5 Perry Point 3
4 Philadelphia 3
22 Phoenix 1
4 Pittsburgh 5
15 Poplar Bluff 4
20 Portland 2
22 Prescott 2
1 Providence 5
20 Puget Sound 2
21 Reno 2
6 Richmond 3
20 Roseburg 2
21 Sacramento 2
10 Saginaw 5
6 Salem 5
6 Salisbury 3
19 Salt Lake City 3
17 San Antonio 2
22 San Diego 4
21 San Francisco 3
8 San Juan 3
19 Sheridan 4
16 Shreveport 2
23 Sioux Falls 4
20 Spokane 2
23 St Cloud 5
15 St Louis 2
2 Syracuse 3
8 Tampa 3
17 Temple 3
1 Togus 2
12 Tomah 3
15 Topeka 4
18 Tucson 3
7 Tuscaloosa 3
20 Walla Walla 2
5 Washington 3
8 West Palm 2
20 White City 1
1 White River 3
15 Wichita 4
4 Wilkes Barre 3
4 Wilmington 2