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Operating status

VA Boston health care facility operating statuses and emergency information.

Facility operating statuses

Brockton VA Medical Center
Normal services and hours
  • Masks are no longer required for building entry, in hallways or in elevators.
  • Masks are still required in other clinical areas, including inpatient and residential areas, and locations where Veterans are treated.
  • Individuals with suspected or confirmed COVID-19 or other viral respiratory infections must still mask at all times while inside VA facilities.
  • If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now. Check COVID-19 symptoms on the CDC website
West Roxbury VA Medical Center
Normal services and hours
  • Masks are no longer required for building entry, in hallways or in elevators.
  • Masks are still required in other clinical areas, including inpatient and residential areas, and locations where Veterans are treated.
  • Individuals with suspected or confirmed COVID-19 or other viral respiratory infections must still mask at all times while inside VA facilities.
  • If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now. Check COVID-19 symptoms on the CDC website
Jamaica Plain VA Medical Center
Normal services and hours
  • Masks are no longer required for building entry, in hallways or in elevators.
  • Masks are still required in other clinical areas, including inpatient and residential areas, and locations where Veterans are treated.
  • Individuals with suspected or confirmed COVID-19 or other viral respiratory infections must still mask at all times while inside VA facilities.
  • If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now. Check COVID-19 symptoms on the CDC website
Causeway VA Clinic
Normal services and hours
  • Masks are no longer required for building entry, in hallways or in elevators.
  • Masks are still required in other clinical areas, including inpatient and residential areas, and locations where Veterans are treated.
  • Individuals with suspected or confirmed COVID-19 or other viral respiratory infections must still mask at all times while inside VA facilities.
  • If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now. Check COVID-19 symptoms on the CDC website
Framingham VA Clinic
Normal services and hours
  • Masks are no longer required for building entry, in hallways or in elevators.
  • Masks are still required in other clinical areas, including inpatient and residential areas, and locations where Veterans are treated.
  • Individuals with suspected or confirmed COVID-19 or other viral respiratory infections must still mask at all times while inside VA facilities.
  • If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now. Check COVID-19 symptoms on the CDC website
Lowell VA Clinic
Normal services and hours
  • Masks are no longer required for building entry, in hallways or in elevators.
  • Masks are still required in other clinical areas, including inpatient and residential areas, and locations where Veterans are treated.
  • Individuals with suspected or confirmed COVID-19 or other viral respiratory infections must still mask at all times while inside VA facilities.
  • If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now. Check COVID-19 symptoms on the CDC website
Plymouth VA Clinic
Normal services and hours
  • Masks are no longer required for building entry, in hallways or in elevators.
  • Masks are still required in other clinical areas, including inpatient and residential areas, and locations where Veterans are treated.
  • Individuals with suspected or confirmed COVID-19 or other viral respiratory infections must still mask at all times while inside VA facilities.
  • If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now. Check COVID-19 symptoms on the CDC website
Quincy VA Clinic
Normal services and hours
  • Masks are no longer required for building entry, in hallways or in elevators.
  • Masks are still required in other clinical areas, including inpatient and residential areas, and locations where Veterans are treated.
  • Individuals with suspected or confirmed COVID-19 or other viral respiratory infections must still mask at all times while inside VA facilities.
  • If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now. Check COVID-19 symptoms on the CDC website

Emergency information

Patient resources

Emergency: 911

Veterans Crisis Line: 988, select 1

24-hour nurse: 800-865-3384

Change your appointment: 800-865-3384

Media inquiries: 857-203-5879 or 800-865-3384, ext. 35879

National Veterans Helpline: 800-507-4571

Patient locator: 800-865-3384, select 0

Pharmacy refill: 857-364-4419 or 800-865-3384, follow prompts or select 44419

Staff locator: 800-865-3384, select 0

Telephone care: 800-865-3384

Local emergency resources

Disasters and Emergencies - USA.gov

National Weather Service