Operating status

VA Boston health care facility operating statuses and emergency information.

Facility operating statuses

West Roxbury VA Medical Center: Normal services and hours

Everyone must wear a mask and practice physical distancing.

We may screen you for COVID-19 symptoms at the entrance.

Approved visitors only. Ask your care team who can visit.

Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.
Brockton VA Medical Center: Normal services and hours

Everyone must wear a mask and practice physical distancing.

We may screen you for COVID-19 symptoms at the entrance.

Approved visitors only. Ask your care team who can visit.

Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.
Jamaica Plain VA Medical Center: Normal services and hours

Everyone must wear a mask and practice physical distancing.

We may screen you for COVID-19 symptoms at the entrance.

Approved visitors only. Ask your care team who can visit.

Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.
Causeway VA Clinic: Normal services and hours
Framingham VA Clinic: Normal services and hours
Lowell VA Clinic: Normal services and hours
Plymouth VA Clinic: Normal services and hours
Quincy VA Clinic: Normal services and hours

Emergency: 911

Veterans Crisis Line: 800-273-8255, select 1

24-hour nurse: 800-865-3384

Change your appointment: 800-865-3384

Media inquiries: 857-203-5879 or 800-865-3384, ext. 35879

National Veterans Helpline: 800-507-4571

Patient locator: 800-865-3384, select 0

Pharmacy refill: 857-364-4419 or 800-865-3384, follow prompts or select 44419

Staff locator: 800-865-3384, select 0

Telephone care: 800-865-3384