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Operating status

VA Boston health care facility operating statuses and emergency information.

Situation updates and information

Situation info

We’re installing new phones at our West Roxbury campus and getting some reports of difficulty reaching clinics by dialing directly during the transition. If you have trouble, please call the main number, and ask the operator to connect you with the clinic, or consider contacting the clinic through secure messaging with My HealtheVet.

Facility operating statuses

  • Normal services and hours

  • Normal services and hours

  • Normal services and hours

  • Normal services and hours

  • Normal services and hours

  • Normal services and hours

  • Normal services and hours

Emergency information

Patient resources

Emergency: 911

Veterans Crisis Line: 988, select 1

24-hour nurse: 800-865-3384

Change your appointment: 800-865-3384

Media inquiries: 857-203-5879 or 800-865-3384, ext. 35879

National Veterans Helpline: 800-507-4571

Patient locator: 800-865-3384, select 0

Pharmacy refill: 857-364-4419 or 800-865-3384, follow prompts or select 44419

Staff locator: 800-865-3384, select 0

Telephone care: 800-865-3384

Local emergency resources