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Operating status

VA Boston health care facility operating statuses and emergency information.

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Facility operating statuses

West Roxbury VA Medical Center
Normal services and hours
Veterans are urged to contact the Call Center at 800-865-3384 and press 3 if feeling a fever, cough or respiratory symptoms associated with COVID-19. Please call for guidance before arrival at a VA Boston medical facility for non-emergency care.
Brockton VA Medical Center
Normal services and hours
Jamaica Plain VA Medical Center
Normal services and hours
Causeway VA Clinic
Normal services and hours
Framingham VA Clinic
Normal services and hours
Lowell VA Clinic
Normal services and hours
Plymouth VA Clinic
Normal services and hours
Quincy VA Clinic
Normal services and hours

Emergency information

Patient resources

Emergency: 911

Veterans Crisis Line: 800-273-8255, select 1

24-hour nurse: 800-865-3384

Change your appointment: 800-865-3384

Media inquiries: 857-203-5879 or 800-865-3384, ext. 35879

National Veterans Helpline: 800-507-4571

Patient locator: 800-865-3384, select 0

Pharmacy refill: 857-364-4419 or 800-865-3384, follow prompts or select 44419

Staff locator: 800-865-3384, select 0

Telephone care: 800-865-3384

Local emergency resources

Disasters and Emergencies - USA.gov

National Weather Service