Operating status
VA Boston health care
facility operating statuses and emergency information.
Facility operating statuses
- Brockton VA Medical Center
-
Normal services and hours
- Masks are no longer required for building entry, in hallways or in elevators.
- Masks are still required in other clinical areas, including inpatient and residential areas, and locations where Veterans are treated.
- Individuals with suspected or confirmed COVID-19 or other viral respiratory infections must still mask at all times while inside VA facilities.
- If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now. Check COVID-19 symptoms on the CDC website
- West Roxbury VA Medical Center
-
Normal services and hours
- Masks are no longer required for building entry, in hallways or in elevators.
- Masks are still required in other clinical areas, including inpatient and residential areas, and locations where Veterans are treated.
- Individuals with suspected or confirmed COVID-19 or other viral respiratory infections must still mask at all times while inside VA facilities.
- If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now. Check COVID-19 symptoms on the CDC website
- Jamaica Plain VA Medical Center
-
Normal services and hours
- Masks are no longer required for building entry, in hallways or in elevators.
- Masks are still required in other clinical areas, including inpatient and residential areas, and locations where Veterans are treated.
- Individuals with suspected or confirmed COVID-19 or other viral respiratory infections must still mask at all times while inside VA facilities.
- If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now. Check COVID-19 symptoms on the CDC website
- Causeway VA Clinic
-
Normal services and hours
- Masks are no longer required for building entry, in hallways or in elevators.
- Masks are still required in other clinical areas, including inpatient and residential areas, and locations where Veterans are treated.
- Individuals with suspected or confirmed COVID-19 or other viral respiratory infections must still mask at all times while inside VA facilities.
- If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now. Check COVID-19 symptoms on the CDC website
- Framingham VA Clinic
-
Normal services and hours
- Masks are no longer required for building entry, in hallways or in elevators.
- Masks are still required in other clinical areas, including inpatient and residential areas, and locations where Veterans are treated.
- Individuals with suspected or confirmed COVID-19 or other viral respiratory infections must still mask at all times while inside VA facilities.
- If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now. Check COVID-19 symptoms on the CDC website
- Lowell VA Clinic
-
Normal services and hours
- Masks are no longer required for building entry, in hallways or in elevators.
- Masks are still required in other clinical areas, including inpatient and residential areas, and locations where Veterans are treated.
- Individuals with suspected or confirmed COVID-19 or other viral respiratory infections must still mask at all times while inside VA facilities.
- If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now. Check COVID-19 symptoms on the CDC website
- Plymouth VA Clinic
-
Normal services and hours
- Masks are no longer required for building entry, in hallways or in elevators.
- Masks are still required in other clinical areas, including inpatient and residential areas, and locations where Veterans are treated.
- Individuals with suspected or confirmed COVID-19 or other viral respiratory infections must still mask at all times while inside VA facilities.
- If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now. Check COVID-19 symptoms on the CDC website
- Quincy VA Clinic
-
Normal services and hours
- Masks are no longer required for building entry, in hallways or in elevators.
- Masks are still required in other clinical areas, including inpatient and residential areas, and locations where Veterans are treated.
- Individuals with suspected or confirmed COVID-19 or other viral respiratory infections must still mask at all times while inside VA facilities.
- If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now. Check COVID-19 symptoms on the CDC website
Emergency information
Patient resources
Emergency: 911
Veterans Crisis Line: 988, select 1
24-hour nurse: 800-865-3384
Change your appointment: 800-865-3384
Media inquiries: 857-203-5879 or 800-865-3384, ext. 35879
National Veterans Helpline: 800-507-4571
Patient locator: 800-865-3384, select 0
Pharmacy refill: 857-364-4419 or 800-865-3384, follow prompts or select 44419
Staff locator: 800-865-3384, select 0
Telephone care: 800-865-3384