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Captain James A. Lovell Federal health care - TRICARE Center
Our hospital provides primary care and specialty health services, including mental health care, women’s health services, treatment for post-traumatic stress disorder (PTSD), foot care (podiatry), vision care (optometry, ophthalmology, and cataract surgery), orthopedics, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Captain James A. Lovell Federal Health Care Center at the Great Lakes Naval Station in North Chicago.
Location and contact information
Address
Phone numbers
Clinical hours
- Mon: 24/7
- Tue: 24/7
- Wed: 24/7
- Thu: 24/7
- Fri: 24/7
- Sat: 24/7
- Sun: 24/7
Prepare for your visit
Select a topic to learn more.
Visit this page to help you get around the campus.
Cost: Free
Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.
The Lovell FHCC Courtesy Shuttle regularly transports riders from the Metra to locations through out the Lovell FHCC campus. The shuttle also runs on a regular schedule to different buildings through out FHCC West Campus. Click here to see the shuttle schedule.
Location
Bldg. 37
Contact Number
Hours of Operation
7 a.m. to 4:30 p.m.
Visitors are welcome to purchase food and meals at our Canteen Service cafeteria, which is located on the ground floor of building 133CA. We offer hot and cold entrees, beverages and desserts. Vending machines are available for your convenience 24 hours a day.
Other services at Lovell Federal health care - TRICARE
Health services offered here
Select a topic to learn more.
Addiction and substance use care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Substance abuse treatment program
Substance abuse treatment program
Bldg. 131 Ground floorSubstance abuse treatment program
Service Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 4:00 p.m.
- Thu. 7:30 a.m. to 4:00 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Provides three levels of addiction treatment – residential, outpatient and aftercare – based upon the clinical and psychosocial needs of patients with substance use disorders.
Learn more about our Substance Abuse Treatment Program (SARP).
Learn more about our Drug and Alcohol Program Advisor (DAPA).
Advice nurse
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
TRICARE DoD Nurse Advice Line
TRICARE DoD Nurse Advice Line
Service Hours
The service hours are the same as our facility hours.
The registered nurses on our Nurse Advice Line provide you and your family with helpful medical advice and free, confidential answers to many of your health care questions. Call anytime. We’re here 24 hours a day, 7 days a week. In addition, our nurses can:
- Help you manage many of your basic health care needs
- Answer questions about your current medications or medical condition
- Discuss your health care concerns and help you decide the best way to handle them
- Offer improved access to VA services
Audiology and speech
Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions
Appointments
Contact us to schedule, reschedule, or cancel your appointment. Active-Duty and TRICARE dependents need a referral. If a referral is required, you will need to contact your primary care provider.
Audiology/speech pathology clinic
Audiology/speech pathology clinic
Service Hours
- Mon. 7:30 a.m. to 4:30 p.m.
- Tue. 7:30 a.m. to 4:30 p.m.
- Wed. 7:30 a.m. to 4:30 p.m.
- Thu. 7:30 a.m. to 4:30 p.m.
- Fri. 7:30 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Our audiology clinic provides diagnostic and rehabilitative services for pediatric through adult populations and hearing aid services. We offer a full range of audiology and speech pathology services including:
- Hearing evaluations from birth - adulthood.
- Selection, management, and repair of hearing aids and assistive listening device assessments. Tricare does not cover hearing aids.
- Retired military members and their dependents are eligible to purchase hearing aids at the government rate, known as the Retiree-at-cost-Hearing Aid Program (RACHAP).
- Evaluation and treatment for auditory processing disorder
- Progressive tinnitus management
- Comprehensive vestibular evaluations
Speech pathology services include services that help with speech, language, fluency, voice, cognitive communication, swallowing, stuttering, and laryngectomy (surgical removal of the larynx, which contains your vocal cords) for ages 18 and older only.
Cardiology
Common conditions: heart disease, high blood pressure, heart rhythm disorders, angina, vascular diseases
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Phone
Cardiology clinic
Bldg. 133EF 2nd LevelPhone
Phone
Service Hours
- Mon. 8:00 a.m. to 4:00 p.m.
- Tue. 8:00 a.m. to 4:00 p.m.
- Wed. 8:00 a.m. to 4:00 p.m.
- Thu. 8:00 a.m. to 4:00 p.m.
- Fri. 8:00 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Our cardiology specialists offer exceptional care for conditions affecting your heart and blood vessels, including heart disease, stroke, heart rhythm disorders and high blood pressure. Available cardiac testing modalities include transthoracic and transesophageal echocardiography, exercise and pharmacologic stress testing, heart rhythm and blood pressure monitors, as well at cardiac computed tomography.
Cardiology provides full services include:
- Consultative and continuing medical evaluations
- Compensation and pension evaluations
- Performing procedures that include:
- Electrocardiograms
- Echocardiography
- Cardiac stress testing (with and without imaging modalities)
- 24 hour ambulatory blood pressure monitors
- 24 hours to 30 days cardiac rhythm monitors
Case management
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Bldg. 133EF
3rd floorPhone
Phone
Service Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 4:00 p.m.
- Thu. 7:30 a.m. to 4:00 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Department of Defense (DoD) nurse and social work case managers provide case management services for Active Duty service members with a complex injury or chronic illness that requires assistance with care coordination or navigating the health care system.
Dermatology
Common conditions: psoriasis, eczema, skin cancer, acne, rosacea, allergic skin diseases, ulcers
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Location
Bldg. 133EF BasementPhone
Service Hours
- Mon. 8:00 a.m. to 4:00 p.m. Closed from 11 a.m. to 1 p.m.
- Tue. 8:00 a.m. to 4:00 p.m. Closed from 11 a.m. to 1 p.m.
- Wed. 8:00 a.m. to 4:00 p.m. Closed from 11 a.m. to 1 p.m.
- Thu. 8:00 a.m. to 4:00 p.m. Closed from 11 a.m. to 1 p.m.
- Fri. 8:00 a.m. to 11:00 a.m.
- Sat. Closed
- Sun. Closed
No clinic Friday afternoons
Dermatology provides full service dermatologic care to categories of adult beneficiaries. Procedures performed include excisions of skin lesions, cutaneous biopsies, laser and light therapy.
Emergency care
Appointments
Main Phone
Location
Bldg. 133 1st floorService Hours
The service hours are the same as our facility hours.
The emergency department is a level IV emergency service which provides medical services by emergency medicine specialists on a 24/7/365 basis to Veteran, Active Duty and retired Department of Defense (DoD) personnel and their dependents. The scope of care includes pediatric through geriatric populations, including women’s health and mental health.
Endocrinology
Common conditions: diabetes, thyroid conditions, parathyroid conditions, endocrine conditions
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Phone
Location
Bldg. 133EF BasementPhone
Phone
Service Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m. Walk-ins all day
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
The Endocrine Section provides a full range of Endocrine care including Diabetes, bone health and other hormonal issues. The Division provides Special Diabetes Education including insulin pump and continuous glucose monitoring training programs. It provides expertise regarding hormonal issues specific to Women Active Duty DOD members and female veterans. It serves as referral source for VA/DOD Autonomic Neuropathic Disorders. It provides fine needle aspiration biopsies of the thyroid and management of thyroid disorders.
Family practice
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Appointments
Location
Bldg. 133EF 1st floorCentral appointment line
Patient registration
DEERS
TRICARE
Service Hours
- Mon. 7:00 a.m. to 4:00 p.m.
- Tue. 7:00 a.m. to 4:00 p.m.
- Wed. 7:00 a.m. to 4:00 p.m.
- Thu. 7:00 a.m. to noon
- Fri. 7:00 a.m. to 4:00 p.m.
- Sat. 8:00 a.m. to noon By appointment only
- Sun. Closed
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Appointments
Medical Home Port
Advice nurse
Service Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 4:00 p.m.
- Thu. 7:30 a.m. to noon
- Fri. Closed
- Sat. Closed
- Sun. Closed
Our mission is to provide TRICARE beneficiaries with high-quality, comprehensive, patient-centered healthcare in an empathetic, efficient and professional manner.
Learn more about our family practice services within Medical Home Port.
Learn more about our flu, COVID-19 and respiratory syncytial virus (RSV) vaccines at our facility.
Gastroenterology
Common conditions: acid reflux, fatty liver, irritable bowel syndrome, inflammatory bowel disease, diarrhea, cancer screening
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Phone
Location
Bldg. 133 3rd floorPhone
Phone
Service Hours
- Mon. 8:00 a.m. to 4:00 p.m.
- Tue. 8:00 a.m. to 4:00 p.m.
- Wed. 8:00 a.m. to 4:00 p.m.
- Thu. 8:00 a.m. to 4:00 p.m.
- Fri. 8:00 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Gastroenterology (GI) provides full services including:
- GI consultation
- Diagnostic and therapeutic endoscopy procedures such as:
- Upper endoscopy and colonoscopies
- Endoscopic retrograde cholangiopancreatography (ERCP)
- Endoscopic ultrasound (EUS)
- Video capsule endoscopy (VCE)
- 24 pH monitoring
Gynecology
Appointments
Front desk
Location
Bldg. 133EF 1st floor (1E side)Front desk
Service Hours
- Mon. 8:00 a.m. to 4:00 p.m.
- Tue. 8:00 a.m. to 4:00 p.m.
- Wed. 8:00 a.m. to 4:00 p.m.
- Thu. 8:00 a.m. to 4:00 p.m.
- Fri. 8:00 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Our specialists offer reproductive health care services, including contraception and family planning, sexually transmitted infection (STI) testing and treatment, evaluation of vaginal bleeding problems, polycystic ovary syndrome (PCOS) and infertility evaluation, pelvic pain, ovarian cysts, abnormal Pap smears, and menopausal issues.
A referral is required to be seen in the gynecology clinic, except for routine well woman care. The gynecology clinic serves Veterans, Active-Duty service members, dependents, and retirees. Services include evaluation and management of many gynecologic concerns, including surgical care.
Hematology/oncology
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Location
Bldg. 133 3rd floorPhone
Service Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
The Hematology/Oncology Section provides consultative services to all beneficiary categories for wide variety of conditions. Services provided include Oral and IV chemotherapy to cancer patients, iron infusion therapy for primary care patients and immunosuppressive therapy in support of the Rheumatology, GI and Neurology Sections. Procedures performed include bone marrow aspiration and biopsy for diagnostic hematology and oncology diseases.
Infectious disease
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Phone
Location
Bldg. 133EF BasementPhone
Phone
Service Hours
- Mon. 1:00 p.m. to 3:30 p.m.
- Tue. 8:00 a.m. to noon
- Wed. Closed
- Thu. 1:00 p.m. to 3:30 p.m.
- Fri. Closed
- Sat. Closed
- Sun. Closed
The infectious disease (ID) department provides in-patient and outpatient services for a wide variety of clinical conditions. In-patient consults are seen by ID team members through their in-hospital stay, discharge and until completion of antimicrobial treatment if continued after discharge. ID evaluates immunizations and prophylaxis related to international travel. Infectious disease provides HIV post-exposure and pre-exposure prophylaxis services. HIV-infected patients make up the majority of patients seen in the out-patient clinic.
ID also runs infection control (IC). The IC team is responsible for the health safety of the patients and their families, health care workers, visitors, and volunteers, as well as the cleanliness of air, water, and the inanimate environment. High risk infections, multi-drug-resistant organisms, and emerging pathogens are continuously and closely monitored.
Intimate partner violence support
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Intimate Partner Violence Assistance Program (IPVAP) Coordinator
Intimate Partner Violence Assistance Program (IPVAP) Coordinator
Service Hours
The service hours are the same as our facility hours.
Intimate partner violence (IPV) is when a current or former intimate partner (like a boyfriend, girlfriend, or spouse) stalks, harms, or threatens to harm their partner. Intimate partner violence can be emotional, physical, or sexual. It can also lead to short-term and long-term health problems, and a wide range of mental health issues. If you or someone you know is in a potentially abusive or violent relationship, we can help. We offer:
- Intimate partner violence care coordinators
- Links to community-based support groups, and advocacy and legal services
- Referrals to and coordination with other treatment providers
- Connection to domestic violence shelters
- Interventions for patients who use violence in their intimate relationships
Mental health care
Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Mental health clinic phone
Location
Bldg. 133EF Third floorMental health clinic phone
Military crisis line
Military OneSource
InTransition Program
Psychological Health Resource Center | 24/7
Service Hours
- Mon. 8:00 a.m. to 3:30 p.m.
- Tue. 8:00 a.m. to 3:30 p.m.
- Wed. 8:00 a.m. to 3:30 p.m.
- Thu. 8:00 a.m. to 3:30 p.m.
- Fri. 8:00 a.m. to 3:30 p.m.
- Sat. Closed
- Sun. Closed
Some Saturday appointments are available, please call for details.
As a patient, you can get high-quality mental health services as part of your benefits.
The mental health clinic provides comprehensive mental health services for active duty military members, their dependents and TRICARE beneficiaries diagnosed with a broad range of behavioral and mental health disorders.
Military sexual trauma care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Naval Station Great Lakes Sexual Assault Prevention and Response (SAPR) Hotline
Military sexual trauma (MST) coordinator
Safe Helpline
Naval Station Great Lakes Sexual Assault Prevention and Response (SAPR) Hotline
Military sexual trauma (MST) coordinator
Safe Helpline
Service Hours
The service hours are the same as our facility hours.
We offer care for military sexual trauma at our facility. Military sexual trauma refers to sexual assault, sexual harassment, or other threatening, offensive, or unwanted sexual advances, activities, or remarks that you experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma. Our services include:
- Counseling
- Psychiatric care
- Walk-in care
Reach out to Safe Helpline for anonymous, confidential and tailored support for service members and beneficiaries affected by sexual assault.
Nephrology
Common conditions: Dialysis, kidney disease, high blood pressure, hypertension
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Location
Bldg. 133EF Room BE 201, BasementPhone
Service Hours
- Mon. Closed
- Tue. Closed
- Wed. Closed
- Thu. Closed
- Fri. Closed
- Sat. Closed
- Sun. Closed
Mondays, Thursdays, and Friday afternoons and Wednesday mornings
The Nephrology Section provides evaluation and treatment of patients with acute and chronic kidney diseases. These include kidney stone diseases, disorders of fluid and electrolytes and difficult to manage and complicated renal hypertension. They provide oversight of in-patients requiring Hemodialysis.
Neurology
Common conditions: cognitive disorders, epilepsy, headache, motor neuron diseases, movement disorders, multiple sclerosis, stroke
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Alternate
Location
Bldg. 133EF 2nd levelPhone
Alternate
Service Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
The Neurology Section sees all patients with or suspected to have central or peripheral nerve disease as well as muscular conditions. It performs EMG’s, EEG’s and LP’s as indicated and also has a neurologist trained in injection therapy as part of pain management to include the use of Botox. The Neurology Section provides care to all adult DoD and VA beneficiaries.
Nutrition, food, and dietary care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Nutrition clinic for DoD (Active Duty, Reservists, Tricare)
Pediatric nutrition clinic
Pediatric nutrition clinic
Bldg. 133EF 1st floor, Room 1E-314Pediatric nutrition clinic
Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:
- Cardiovascular and heart health
- Chronic kidney disease
- Diabetes (including gestational diabetes)
- Eating disorders and digestive health
- Pregnancy and postpartum nutrition
- Weight management
Ophthalmology
Common conditions: cataracts, glaucoma, macular degeneration, diabetic eye disease
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Location
Bldg 133EF BasementPhone
Service Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 4:00 p.m.
- Thu. 7:30 a.m. to 4:00 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Ophthalmology is the medical and surgical specialty involving the eyes and ocular structures. Our focus is to restore and preserve visual health. Our service is made up of eye physicians and surgeons, a registered nurse who serves as our surgical coordinator, health technicians, and administrative staff.
Optometry
Common conditions: vision exams, prescription eyeglasses, contact lenses
Appointments
Contact us to schedule, reschedule, or cancel your appointment. A referral is not required to see an optometrist.
Optometry clinic
Optometry clinic
Optometry clinic
Bldg. 133EFOptometry clinic
Optometry clinic
Service Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 4:00 p.m.
- Thu. 7:30 a.m. to 4:00 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
The East campus optometry clinic provides primary eye care services. Equipped with the latest ophthalmic instruments, our clinic provides comprehensive, compassionate, patient-centered eyecare to all ages of eligible patients. Services we proudly provide include:
- Comprehensive, dilated eye exams
- Prescriptions for eyeglasses, renewing contact lens prescriptions for current wearers, and other assistive devices
- Military special physicals (ex: aviation/flight physicals)
- Military refractive surgery referrals and co-management
- Diabetic eye exams
- Diagnosis and management of diseases and injuries of the conjunctiva, cornea, lens, retina, and other ocular structures
- Diagnosis and treatment of acute eye health issues
Please arrive at least 15 minutes before your appointment time for pre-screening. Please bring all eyeglasses, eye drops, and contact lenses, solutions, and cases with to your appointment.
Orthopedics
Common conditions: arthritis, musculoskeletal disorders, tendon repair, ligament repair, joint replacement
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Location
Bldg. 133EF BasementPhone
Service Hours
- Mon. 7:00 a.m. to 3:30 p.m.
- Tue. 7:00 a.m. to 3:30 p.m.
- Wed. 7:00 a.m. to 3:30 p.m.
- Thu. 7:00 a.m. to 3:30 p.m.
- Fri. 7:00 a.m. to 3:30 p.m.
- Sat. Closed
- Sun. Closed
We use surgical and nonsurgical means to treat illnesses and disorders of the musculoskeletal system, which includes your bones, muscles, joints, cartilage, tendons, ligaments, and other connective tissue. We treat conditions like:
- Musculoskeletal trauma
- Degenerative illnesses
- Sports injuries
Otolaryngology
Common conditions: balance issues, sinusitis, difficulty swallowing, obstructive sleep apnea, head tumors, neck tumors
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Location
Bldg. 133EF 2nd floorPhone
Service Hours
- Mon. 8:00 a.m. to 4:00 p.m.
- Tue. 8:00 a.m. to 4:00 p.m.
- Wed. 8:00 a.m. to 4:00 p.m.
- Thu. 8:00 a.m. to 4:00 p.m.
- Fri. 8:00 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
We evaluate, diagnose, and treat a wide range of ear, nose, and throat conditions, like:
- Nasal and sinus problems
- Obstructive sleep apnea
- Throat, lymph node, thyroid, and parathyroid tumors and other conditions
- Voice and swallowing disorders
PTSD care
If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.
Appointments
Main Phone
Main Phone
Service Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 4:00 p.m.
- Thu. 7:30 a.m. to 4:00 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Post-traumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. It’s normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:
- Psychiatric and psychological counseling
- Services for Veterans who are homeless
- Treatment for addictive disorders
- Transition and care management for post-9/11 combat Veterans of Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)
If you have had an experience or are having symptoms like those listed above, please inform your primary care manager or schedule an evaluation with the outpatient mental health clinic.
Patient advocates
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Phone
Healthcare Resolutions program
Service Hours
- Mon. 8:00 a.m. to 3:00 p.m. Closed between 1 - 1:30 p.m.
- Tue. 8:00 a.m. to 3:00 p.m. Closed between 1 - 1:30 p.m.
- Wed. 8:00 a.m. to 3:00 p.m. Closed between 1 - 1:30 p.m.
- Thu. 8:00 a.m. to 3:00 p.m. Closed between 1 - 1:30 p.m.
- Fri. 8:00 a.m. to 3:00 p.m. Closed between 1 - 1:30 p.m.
- Sat. Closed
- Sun. Closed
Would you like to tell us about a great interaction with your health care provider? Or do you have a specific concern about how your care was provided and need assistance with resolving the problem? Our patient advocate program helps ensure that your health care experience here meets your expectations. Our highly skilled patient advocates can assist you by working with any department on your behalf to ensure that your concern is addressed in a timely manner.
Pediatrics
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Appointment line
Pediatric clinic
Bldg. 133EF 1st floorAppointment line
Service Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 4:00 p.m.
- Thu. 7:30 a.m. to noon
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. 8:00 a.m. to noon By appointment only
- Sun. Closed
Our mission is to provide high-quality, comprehensive, and family-centered healthcare to military-dependent children from infancy to 18 years of age in an empathetic, efficient and professional manner.
Learn more about our pediatric services within Medical Home Port.
Learn more about our flu, COVID-19 and respiratory syncytial virus (RSV) vaccines at our facility.
Pharmacy
Appointments
Outpatient Pharmacy
Burkey Mall Pharmacy
Express Scripts
TRICARE refills
TRICARE refills
Outpatient Pharmacy
Bldg. 133EF, Ambulatory Care Center 1st floorOutpatient Pharmacy
Service Hours
- Mon. 7:30 a.m. to 5:00 p.m.
- Tue. 7:30 a.m. to 5:00 p.m.
- Wed. 7:30 a.m. to 5:00 p.m.
- Thu. 7:30 a.m. to 5:00 p.m.
- Fri. 7:30 a.m. to 5:00 p.m.
- Sat. 7:30 a.m. to 12:30 p.m.
- Sun. Closed
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Outpatient Pharmacy
Burkey Mall Pharmacy
Express Scripts
TRICARE refills
TRICARE refills
Burkey Mall Pharmacy
Bldg. 3452 (Corner of Green Bay Rd. and Buckley Rd.)Burkey Mall Pharmacy
Service Hours
- Mon. 9:00 a.m. to 5:30 p.m. Closed from 2 - 2:30 p.m.
- Tue. 9:00 a.m. to 5:30 p.m. Closed from 2 - 2:30 p.m.
- Wed. 9:00 a.m. to 5:30 p.m. Closed from 2 - 2:30 p.m.
- Thu. 9:00 a.m. to 5:30 p.m. Closed from 2 - 2:30 p.m.
- Fri. 9:00 a.m. to 5:30 p.m. Closed from 2 - 2:30 p.m.
- Sat. Closed
- Sun. Closed
Last ticket for service will be issued at 5:15 p.m.
Our pharmacy provides a full range of services to help you get and understand your prescription medicines and supplies. You can refill TRICARE prescriptions online, by phone, or by mail.
Physical medicine and rehabilitation
Common conditions: pain, stroke, brain injury, neuromuscular disorders, musculoskeletal problems, sports injuries, spinal cord injuries
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Scheduling
Gym
Clinic
Bldg. 133CA Basement near the main labScheduling
Service Hours
- Mon. 7:00 a.m. to 4:30 p.m.
- Tue. 7:00 a.m. to 4:30 p.m.
- Wed. 7:00 a.m. to 4:30 p.m.
- Thu. 7:00 a.m. to 4:30 p.m.
- Fri. 7:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Scheduling
Gym
Gym
Bldg. 132Gym
Service Hours
- Mon. 7:00 a.m. to 4:30 p.m.
- Tue. 7:00 a.m. to 4:30 p.m.
- Wed. 7:00 a.m. to 4:30 p.m.
- Thu. 7:00 a.m. to 4:30 p.m.
- Fri. 7:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Physical medicine and rehabilitation is a branch of medicine which aims to enhance and restore functional ability and quality of life to those with physical impairments and disabilities.
Learn more about our physical medicine and rehabilitation services.
Podiatry
Common conditions: arthritis, bunions, diabetic foot care, foot deformities, skin conditions, nail conditions
Our podiatry specialists evaluate and treat a wide range of injuries, diseases and disorders that affect your feet and ankles—from ingrown toenails to inflammation to diabetic foot ulcers.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Phone
Location
133EF BasementPhone
Phone
Service Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 4:00 p.m.
- Thu. 7:30 a.m. to 4:00 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
After years of walking, running, marching, jumping, rappelling, and parachuting, many Veterans experience trouble with their feet and ankles. We can help treat those problems so you can continue to enjoy an active lifestyle. Our podiatry services include:
- Arthritis care for inflamed, swollen, or damaged joints
- Foot and ankle fracture treatment, repair of cartilage, torn tendons and ligaments
- Injections to reduce pain and swelling
- Joint arthroplasty (surgical repair or reconstruction) and replacement
- Minimally invasive surgery and post-surgical rehabilitation
- Foot health maintenance procedures (bunion removal, resurfacing, and nail trimming)
Psychiatry
If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments and medications when needed.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Mental health
Mental health
Service Hours
The service hours are the same as our facility hours.
Good mental health is a vital part of your overall wellness. Our psychiatry teams offer consultation, evaluation, and treatment to help you with a range of mental and behavioral health problems, including:
- Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders
- Addictive behaviors and substance abuse
- Post-traumatic stress disorder (PTSD) and combat-related stress disorder
- Emotional issues like anger management and relationship challenges, confused thinking, memory problems, and invasive thoughts or ideas
- Aggressive or self-harming behaviors
Pulmonary medicine
Common conditions: tuberculosis, respiratory conditions, sleep apnea, sleep problems
Our pulmonary medicine team treats diseases and conditions that affect the lungs and breathing, including asthma, tuberculosis, chronic obstructive pulmonary disease, acute respiratory distress syndrome and sleep apnea.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Pulmonology front desk
Location
Bldg. 133EF 2nd floorPulmonology front desk
Pulmonology Nurse
Service Hours
- Mon. 8:00 a.m. to 4:00 p.m.
- Tue. 8:00 a.m. to 4:00 p.m.
- Wed. 8:00 a.m. to 4:00 p.m.
- Thu. 8:00 a.m. to 4:00 p.m.
- Fri. 8:00 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Pulmonology front desk
Sleep lab
Sleep lab
CPAP clinic
Service Hours
- Mon. Closed
- Tue. Closed
- Wed. Also 7:00 a.m. - 5:30 p.m.
- Thu. Also 7:00 a.m. - 5:30 p.m.
- Fri. Closed
- Sat. Closed
- Sun. Closed
Monday through Saturday 8:00 p.m. - 6:30 a.m.
The Pulmonology Section provides a complete range of consultative, diagnostic and treatment services for patients with lung and breathing problems. Disease conditions treated include asthma, chronic obstructive pulmonary disease (COPD), emphysema, and pulmonary fibrosis. Procedures performed include bronchoscopy, thoracentesis, biopsy, chest tube placement and sleep studies.
Returning service member care
If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.
Location
Bldg. 135Transitional patient advocate
Program manager
Service Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 4:00 p.m.
- Thu. 7:30 a.m. to 4:00 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
We can help you readjust to civilian life if you’re returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.
- Polytrauma care (if you have multiple traumatic injuries)
- Counseling and rehabilitation
- Mental and behavioral health services
- Family benefits counseling and assistance
- Referral assistance
Rheumatology
Common conditions: arthritis, Crohn's disease, gout, lupus
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Phone
Location
Bldg. 133EF BasementPhone
Phone
Service Hours
- Mon. Closed
- Tue. 8:00 a.m. to noon
- Wed. 8:00 a.m. to noon
- Thu. 9:00 a.m. to noon Also 1 - 4 pm
- Fri. Closed
- Sat. Closed
- Sun. Closed
The rheumatology department provides diagnosis and treatment of musculoskeletal diseases with the use of immunosuppressive treatments and joint injection procedures.
Common conditions include:
- Rheumatoid arthritis
- Systemic lupus erythematosus (SLE)
- Fibromyalgia
- Vasculitis
- Systemic collagen vascular disease
Suicide prevention
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Veterans and Military Crisis Line
Location
Bldg. 133EFPhone
Veterans and Military Crisis Line
Service Hours
- Mon. 7:00 a.m. to 4:00 p.m.
- Tue. 7:00 a.m. to 4:00 p.m.
- Wed. 7:00 a.m. to 4:00 p.m.
- Thu. 7:00 a.m. to 4:00 p.m.
- Fri. 7:00 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:
- Suicide prevention care coordinators
- Suicide prevention case managers
- Gun safety locks
Surgery
If you are having surgery, we make sure that your procedure and follow-up care are safe and high-quality.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Surgical specialty clinics
Bldg. 133EF 2nd floorPhone
Service Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 4:00 p.m.
- Thu. 7:30 a.m. to 4:00 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
We provide a wide range of surgical services, like:
- Abdominal wall and inguinal hernias
- Diseases of the gallbladder
- Appendicitis
- Diverticular disease/diverticulitis
- Colon cancer
- Rectal cancer
- Hemorrhoids and other benign anorectal issues
- Pilonidal disease
- Venous access device placement
- Skin cancers
- Soft tissue masses
- Benign breast disease management
- Limited breast cancer management
We have full capabilities of laparoscopic minimally invasive surgery and open surgery.
Urology
Common conditions: prostate cancer, erectile dysfunction, urinary disorders
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Location
Bldg. 133EF Second LevelUrology Department Telephone
Urology Department Telephone
Service Hours
- Mon. 8:00 a.m. to 4:00 p.m.
- Tue. 8:00 a.m. to 4:00 p.m.
- Wed. 8:00 a.m. to 4:00 p.m.
- Thu. 8:00 a.m. to 4:00 p.m.
- Fri. 8:00 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
We evaluate, diagnose, and treat a wide range of urology diseases and conditions that include kidney stones, erectile dysfunction, urinary incontinence, prostate cancer, and more. We provide you with medical care, surgery, and minimally invasive procedures for health issues that affect:
- Kidneys
- Bladder
- Ureter and urethra
- Male reproductive organs
Vascular surgery
Common conditions: vascular conditions, varicose veins
Our expert team diagnoses and treats diseases and conditions that affect arteries, veins and blood circulation.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
General Surgery Clinic
Bldg. 133EFPhone
Service Hours
- Mon. Closed
- Tue. Closed
- Wed. 7:30 a.m. to 3:00 p.m.
- Thu. 2:00 p.m. to 4:00 p.m.
- Fri. Closed
- Sat. Closed
- Sun. Closed
Vascular surgery provides operative care for dialysis vascular access and nonoperative management of peripheral vascular disease.
Women centered care
Common conditions: women's primary care, mental health, obstetrics, gynecology, pap smear, mammogram
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Women's health clinic #1
Women's health clinic #2
Mammography appointment scheduling #1
Mammography appointment scheduling #2
Ultrasound appointment scheduling #1
Ultrasound appointment scheduling #2
Women's Health Clinic
Bldg. 133EF 1st floorWomen's health clinic #1
Women's health clinic #2
Acting women program manager
Acting women program manager
Service Hours
- Mon. 8:00 a.m. to 4:00 p.m.
- Tue. 8:00 a.m. to 4:00 p.m.
- Wed. 8:00 a.m. to 4:00 p.m.
- Thu. 8:00 a.m. to 4:00 p.m.
- Fri. 8:00 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Our women's health program offers complete health care for women TRICARE beneficiaries of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women patients include:
- Ultrasounds, mammograms, Pap and HPV tests
- Mental health care and counseling
- Lifestyle wellness services
- Menopause treatment, including hormonal therapy
- Family planning, contraceptive care, and infertility evaluation