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Outperforming Non VA-Care

PRESS RELEASE

September 3, 2024

Washington , DC — VA hospitals outperformed non-VA hospitals in two major independent, nationwide reviews for patient satisfaction and care quality.

VA hospitals outperformed non-VA hospitals in two major independent, nationwide reviews for patient satisfaction and care quality.

Patient Satisfaction Survey: VA outperformed non-VA hospitals in the most recent Centers for Medicare & Medicaid Services Hospital Consumer Assessment of Healthcare Providers and Systems star ratings, with 79% of VA facilities receiving a summary star rating of 4 or 5 stars compared to 40% of non-VA hospitals. This represents the ninth consecutive quarter in which VA facilities have outperformed non-VA counterparts.

Hospital Quality Ratings: In this year’s CMS Overall Hospital Quality Star Ratings, more than 58% of VA hospitals included received 4- or 5-star ratings compared to 40% of non-VA hospitals. This is only the second year VA hospitals have been included in this review, and VA has outperformed non-VA health care in both years.

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