Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Quality of Care


Quick Links

Veterans Crisis Line Badge
My healthevet badge
EBenefits Badge
Pause Play
Dr. McNamee with a patient

About Quality of Care

Learn more about all of the resources and information the Quality of Care website has to offer.

Learn more »

Suicide Prevention Awareness monthly campaign for September 2020

Suicide Prevention Awareness

September is Suicide Prevention Awareness Month, and we want to let you and your loved ones know that there is help available.

Learn more »

Vet and doctor reviewing paperwork

Understand Your Condition

The first step in treating any medical issue is to learn about the disease. These online resources can help you understand your condition.

Learn more »

PRESS RELEASE  VA offers electronic virtual assistant for Veterans to connect faster with counselors


What is Quality Care?

“Quality care” has many definitions, but at VA it means:

• The right type of care for your health condition
• Care that results in the best possible outcome for you
• Care delivered with attention to your concerns, needs, and life goals
• Care that keeps you safe from hazards and harm

VA strives to provide the highest quality care possible every day. This site will tell you how we’re doing! For more details about what this site has to offer, please visit our About Quality of Care page.

From VA’s Blog

VA medical center receives 10,000 masks

KPA volunteer, Army Vietnam-era Veteran and Civil Air Patrol pilot, Lt. Col. Ted Forester and his fellow KPA co-pilot, Farris Wooten, delivered the masks to the Poplar Bluff Municipal Airport, as shown in this photo.

On Sept. 14, the John J. Pershing VA Medical Center received 10,000 masks to distribute to Veteran patients and their families.   Read more.

Featured Story

Officer Ardell Francis and Lieutenant David Stroup, police officers at Wilmington Veterans Affairs Medical Center, pose for a picture during Francis’ VA Police Heroism Award ceremony. Officer Francis got the award for running into traffic to save the life of a Veteran making an attempt on his life.

Quick Action by Wilmington VA Police Saves Veteran’s Life

WILMINGTON, Del. — On a summer night in June, officers assigned to Charlie Squad of Wilmington Veterans Affairs Medical Center’s police department were conducting their normal duties around the medical center campus.    Read more.

Regional Stories

VA is constantly working to provide more excellent service and care for Veterans. This includes new programs and initiatives, advanced training, and renovations and improvements to enhance health care facilities. Each VA project is an opportunity to improve the delivery of services to America's heroes. Click on the region below to find out what's new in that area.

Northwest Southwest Southeast Midwest Northeast

Map of the United States by region

PTSD Information Badge
Caregiver Support Badge
Coaching Into Care Badge
Patient Aligned Care Team Badge
Healthy Living Badge
Rural Health Badge
VA Health Care: Apply Now
Find out if you’re eligible for VA benefits: Health Benefits Explorer


You Served, You Deserve
You Served, You Deserve Video

Making the Transition to
VA Health Care
Making the Transition to VA Health Care

Connect with VHA

  • Facebook
  • Youtube
  • Twitter
  • Flickr
Subscribe to Receive
Email Updates