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Quality of Care


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Dr. McNamee with a patient

About Quality of Care

Learn more about all of the resources and information the Quality of Care website has to offer.

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Mental Health Awareness monthly campaign for May 2018

Mental Health Awareness Month

May is Mental Health Awareness Month and we’re here to inform Veterans on the conditions that surround mental health.

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Vet and doctor reviewing paperwork

Understand Your Condition

The first step in treating any medical issue is to learn about the disease. These online resources can help you understand your condition.

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PRESS RELEASE  VA Expands Telehealth by Allowing Health Care Providers to Treat Patients Across State Lines


What is Quality Care?

“Quality care” has many definitions, but at VA it means:

• The right type of care for your health condition
• Care that results in the best possible outcome for you
• Care delivered with attention to your concerns, needs, and life goals
• Care that keeps you safe from hazards and harm

VA strives to provide the highest quality care possible every day. This site will tell you how we’re doing! For more details about what this site has to offer, please visit our About Quality of Care page.

What does “excellence” mean in VA health care? Dr. Carolyn Clancy, Deputy Under Secretary for Health for Organizational Excellence, discusses what it means for everyday care to Veterans with Jacob Gadd, VHA-VSO liaison.

From VA’s Blog

Perceive, pursue and protect: VA nurse recognized with award for being an extraordinary

Photo of Renate B. Dizon, a registered nurse at the VA’s outpatient clinic in McAllen, Texas

Few will argue the fact that nurses are a valuable source for patient care, and play an important and necessary role. That was just the case for one VA nurse who was recently selected for a special award after his attention to detail allowed him to perceive the seriousness of a situation, and pursue extra examinations that ultimately led to the protection of a Veteran’s life.   Read more.

Featured Story

Rene Ehret volunteering at the Buffalo VA Medical Center.

​Rene Ehret is a most humble and modest man, so when interviewed for his story, like many Veterans of his era, he played down his personal military role in Vietnam but spoke passionately about the contributions of his unit - the U.S. Army’s 1st Cavalry Division (Airmobile).   Read more.

Regional Stories

VA is constantly working to provide more excellent service and care for Veterans. This includes new programs and initiatives, advanced training, and renovations and improvements to enhance health care facilities. Each VA project is an opportunity to improve the delivery of services to America's heroes. Click on the region below to find out what's new in that area.

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Top Quality and Convenient Health Care from the VA
Top Quality and Convenient Health Care from the VA

You Served, You Deserve
You Served, You Deserve Video

Making the Transition to
VA Health Care
Making the Transition to VA Health Care

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