From the home, the clinic, or the hospital, VA Telehealth Services assist in making it easier for Veterans to connect with their VA care team. This service is transforming how Veterans access high-quality VA care anywhere within the U.S.
Accessing Telehealth through Local Area Stations (ATLAS)
VA continues to find solutions for Veterans to access their VA care for those who live in rural areas. VA partners with local hospitals, Veteran Service Organizations, and sometimes local businesses to offer ATLAS services. These stations provide the convenience of VA Video Connect (VVC) services closer to the Veteran.
Contact your VA care provider to schedule your next virtual appointments at one of the ATLAS sites listed below.
Bridging the Digital Divide
Nearly 5 million Veterans live in rural areas and need access to care in their communities. Whether it’s because of a provider shortage, distance to a hospital, or lack of broadband, it’s not always easy to get care. To bridge this gap, the VA offers a Digital Divide Consult.
During the consult, a social worker will reach out to the Veteran to discuss available programs that can help them gain access to telehealth.
For example, some Veterans may be eligible for a discount on home internet or phone service through two Federal Communications Commission programs:
Some Veterans may qualify for a VA loaned device so Veterans can reach their VA care team virtually.
Ask your VA provider for a Digital Divide Consult to learn more!
Clinical Video Telehealth
Connected Care Programs
Read about the latest virtual technology available for Veterans to access your VA care
With My HealtheVet, you can
- Refill your prescriptions
- Schedule and manage your VA medical appointments
- Send a Secure Message to your VA health care team
- View, print or download a copy of your VA medical record information!
Having easy access to your VA care team is important for your health, but scheduling appointments and traveling to your provider's office can be difficult. Telehealth at home offers services that work with your current care plan, fit your lifestyle and help you stay healthy and independent.
Learn more about Remote Patient Monitoring
How it works:
- You are assessed for Home Telehealth remote monitoring services
- If deemed appropriate, VA provides a device to fit your needs and gives you training on how to use it
- VA assigns you a Home Telehealth remote monitoring care coordinator
- Your care coordinator contacts VA hospitals and providers and helps you arrange treatment changes, clinic appointments and hospital admissions
Talk with your VA care provider further about this service.
Annie is an automated text messaging service. It is one of the many VA mobile apps available to help you and your caregiver support your self-care.
Find available health subscriptions and instructions on how Annie can support your self-care by visiting Annie App for Veterans
One app to launch them all! VA Launchpad helps Veterans and Caregivers find and use VA apps that support your self-care by helping you more easily find the tools VA has available. Links to new apps automatically appear in the VA Launchpad when they become available, making it simpler to find available resources.
Use the VA Launchpad to help you discover and integrate available VA apps into your life!
Apps are designed to support your self-care and self-management. Contact your VA care provider directly for questions specific to your health.
VA Video Connect (VVC)
Meet with your VA health care provider through a secure video visit on any computer, tablet or mobile device with internet connection!
Contact your VA care provider to schedule your next VA Video Connect appointment.
- Provide feedback to VA about your VVC experience
- View helpful guides
- Frequently asked questions
- learn how to test your device before your virtual appointment
Need help setting up or troubleshoot technical problems with your VA Video Connect visits?
Call the Office of Connected Care Help Desk, 866-651-3180 available to you 24 hours a day, 7 days a week.
For assistance with Connected Care, ATLAS, programs listed above or with video telehealth equipment such as requesting or returning a VA loaned tablet, contact:
Office of Connected Care Help Desk
(24/7 assistance with VVC)