Prepare for VA’s secure sign-in changes

We’re moving to a simpler, more modern sign-in experience in 2025, with 2 secure sign-in account options (ID.me and Login.gov).

Here’s what will change for Veterans and beneficiaries like you:

• As of March 5, 2025, you can no longer sign in to VA.gov, VA mobile apps, or other VA online services with a My HealtheVet user ID and password. And we removed the DS Logon option on November 18, 2025.
• You’ll have 2 sign-in account options that meet modern security standards: an ID.me or Login.gov account. You’ll be able to use your account to sign in to VA.gov, VA mobile apps, and any other VA online service to manage your VA benefits and care.
• You’ll need to use a unique email address and set up multifactor authentication for your account as part of the requirements of both ID.me and Login.gov.

Don’t worry. Your My HealtheVet health portal isn’t going away. You’ll just need to sign in to it with an ID.me or Login.gov account.

Here’s why we’ll allow only 2 modern, secure sign-in account options (ID.me or Login.gov):

• Reduce the number of sign-in options Veterans need to choose from

• Continue to protect all Veterans’ information and benefits

• Meet the latest federal standards for modern account security

Yes. Your My HealtheVet health portal isn’t going away.

Here’s what to know:

• You’ll still be able to manage your health care through My HealtheVet. But you’ll need to use either an ID.me or Login.gov account to sign in to do that. When you create your account, you’ll need to verify your identity and add multifactor authentication (MFA) as an added layer of protection.
• My HealtheVet’s new home on VA.gov gives you a single place to manage your health care needs in the same location where you manage your other VA benefits and services. And, it will bring together both VA health portals (My HealtheVet and My VA Health). So if you’re now using both portals to manage your health care at different VA facilities, you won’t have to do that anymore.
• In My HealtheVet’s new home on VA.gov, you’ll still have access to all your trusted health tools. And we’re adding new tools and features that Veterans have asked for—like the ability to file a travel claim, reorder a medication, or quickly find a specific lab result without having to download your entire medical record. We’re also making improvements so that My HealtheVet on VA.gov is easier for all Veterans to use—including those who are blind or have low vision and use a screen reader or other assistive device.

No. This change will affect only VA.gov, VA mobile apps, and other VA online services.

You can create an ID.me or Login.gov account:

• ID.me is a non-government account provider that contracts with government and non-government organizations. ID.me creates and maintains your account. To learn how ID.me protects your information, read their privacy policy.
  Read the privacy policy on the ID.me website
• Login.gov is our government’s one account provider for VA and other government benefits and services. The U.S. General Services Administration creates and maintains your account. To learn how our government protects your information, read the privacy policy.
  Read the privacy policy on the Login.gov website
• Both ID.me and Login.gov meet modern security standards. Both accounts protect your data so only you can access and change your stored information.
• Both ID.me and Login.gov let you use a single, secure account to access your VA benefits and services. You can use either account to manage some other government benefits and services (like Social Security benefits).

Don’t worry. You won’t lose any stored information. And you can always manage your VA benefits and care by phone, by mail, or in person. But you’ll need to create your ID.me or Login.gov account to access your information and manage your benefits and care online again.

Learn how to create an account now

If you don’t want to get an ID.me or Login.gov account at all, it’s always your choice to instead manage your VA benefits and health care by phone, by mail, or in person.

Learn more about what to do if you haven’t switched to ID.me or Login.gov yet

Yes. Both ID.me and Login.gov require multifactor authentication (MFA) as part of the account set-up process. This extra layer of protection helps us make sure that it’s you trying to use your sign-in account—and not someone pretending to be you.

Multifactor authentication is a common practice for many websites and apps. You may already use it to access your email, bank account, or social media accounts.

When you set up your ID.me or Login.gov account, you can choose the multifactor authentication option that works best for you.

Go to ID.me’s guide to multifactor authentication options

Go to Login.gov’s guide to multifactor authentication options

We can help guide you to fix some common issues as you create your account and verify your identity.

Get support for common ID.me and Login.gov issues

Or you can get more help on each account provider’s website.

Go to the ID.me support section 

Go to the Login.gov help center