United States Department of Veterans Affairs

Robert W. Carey Performance Excellence Award

The Secretary of Veterans Affairs' Robert W. Carey Performance Excellence Award is an annual award sponsored by the Secretary. This Award recognizes organizations within the Department that have implemented management approaches that result in sustained high levels of performance and service to the veterans we serve.

The award is named in memory of Robert W. Carey, a publicly recognized VA quality leader and a champion for excellence in the federal government. He was the Director of the Philadelphia Regional Office and Insurance Center from 1985 until 1990.

The award criteria are aligned with the Malcolm Baldrige Criteria for Performance Excellence. These criteria are nationally recognized as a framework and standard for organizational excellence.

2011 Trophy Winner

Veterans Health Care System of the Ozarks, Fayetteville, Arkansas

 

Award Recipient Winners 

Carey Application Books, Timeline and Criteria

      
Carey Application BookThis book contains descriptions of the Carey program process, timeline, and reporting requirements.
Circle of Excellence Application BookThis book contains descriptions of the Carey program process, timeline, and reporting requirements.
Carey Program TimelineThis file contains key due dates for the Carey Award cycle.
Carey COE TimelineThis file contains key due dates for the Carey COE Award cycle.

Carey Evaluation Criteria This is a link to the Baldrige Performance Excellence site which contains the Business, Education, and Health Care Criteria. Carey applicants may use either Business or Health Care criteria.

 

      

Developing Applications, Site Visits, and Carey Judges

      
Desk Guide: Planning to Prepare a Carey ApplicationThis desk guide provides first-time applicants with an overview of time and resources needed to develop a Carey Award Application.
Desk Guide: Tips for Writing a Carey ApplicationThis guide provides potential applicants with an approach for writing and application. It includes examples and answers to some frequently asked questions.
Desk Guide: Responsibilities of a Carey Program JudgeThis file contains a description of the duties and responsibilities of Carey Program Judges.

Desk Guide: Carey Site VisitsThis file contains a description of the general site visit process including the responsibilities of examiners and applicants.

 

    

Training and Board of Examiners

    

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Course materials:

Symposium and Awards Ceremony