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Emergency room is open. Regular appointments have been canceled today, and tomorrow at the main facility and the Forest City VA Clinic. Hickory and Franklin VA Clinics are now fully operational. Follow @ Asheville VAMC on social media for updates

 Updates And Resources

 

Staff Operations Update
 

Staff Updates and Information

This page is dedicated to sharing important updates related to Hurricane Helene emergency response for all staff of the VA Asheville Health Care System.

Important Notice: Reporting Your Safety and Work Status

We understand that you may have received several notices recently regarding your safety and work status. However, with many team members still unaccounted for, we are conducting a one-time effort to gather all necessary information. VA Member Services, VISN, and Asheville leadership, along with frontline supervisors, are working together using various methodologies to consolidate this data into a central repository.

To support this effort, we ask that all employees report their safety and work status to both their supervisor and VA Member Services using the contact information below:

  • Text your name to or
  • Call 1-

VA Member Services agents are available 24/7 to assist you. Please respond by Monday at 4 PM if possible, as your prompt response is critical.

Additionally, to access up-to-date resources, please visit: VA Asheville Health Care Updates and Resources.

After submitting your information, please wait for further instructions from your local supervisor regarding work assignments.

Thank you for your cooperation, and please share this message with your coworkers.

Operating Pharmacies in Counties Affected by Hurricane Helene

NC Board of Pharmacy staff have received notice that the following pharmacies in Western North Carolina are operating and serving patients. We will continue posting updates as we receive them.
 

As of 8AM on Wednesday, October 2, the following pharmacies report that they are open

Facility Status

Asheville VA Hospital Status

  • The main hospital operates on generator power, supported by community, federal, and neighboring state assistance.
  • The emergency room remains open.
  • All appointments for Tuesday have been canceled.
  • Our computer system is coming back online, and internet service is gradually returning to the medical center.  
  • Duke Power is actively working to restore power to the main facility.
  • Currently, the Charles George VA Medical Center and its community-based outpatient clinics in Hickory, Franklin and Forest City are operational for essential and emergency services.

Hickory Community-Based Outpatient Clinics

  • The infrastructure is operational, with power, internet, phone, and water available.
  • Tuesday appointments have been canceled.
  • Staff safety and the ability to resume normal appointments are being assessed.

Forest City Community-Based Outpatient Clinics

  • The infrastructure is operational with power but no internet or phone capabilities.
  • Tuesday appointments have been canceled.
  • The site is assessing staff safety and the ability to return to normal appointment status.

Franklin Community-Based Outpatient Clinics

  • The infrastructure is operational; however, there is no power, internet, or phone connectivity.
  • Tuesday appointments have been canceled.
  • Staff safety and the ability to resume normal operations are under review.

  • Additional resources and information

  • NC Board of Pharmacy staff have received notice that the following pharmacies in Western North Carolina are operating and serving patients. We will continue posting updates as we receive them.

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