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Local Events and Happenings
Visitor Engagement Reporting Application (VERA)
Visitors seeking assistance from our Public Contact Team are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA). You will receive email confirmation of your appointment.
Contact Information
You may contact us using the phone numbers and e-mails below:
| Location/Office | Phone Number | |
|---|---|---|
| Hawaii | 1-800-827-1000 1-800-MyVA411 |
pctc.vbahon@va.gov |
| Guam | (671) 687-2096 1-800-827-1000 1-800-MyVA411 |
pctc.vbahon@va.gov |
| CNMI | (670) 322-0035 1-800-827-1000 1-800-MyVA411 |
pctc.vbahon@va.gov |
| American Samoa | (684) 699-3730, press 5 |
pctc.vbahon@va.gov |
| VR&E Office | (808) 433-0560 | vrc.vbahon@va.gov |
You may mail or fax claims and evidence to:
Department of Veterans Affairs
Claims Intake Center
PO Box 4444
Janesville, WI 53547-4444
Fax Toll Free: 844-531-7818
1-800-MyVA411
The Department of Veterans Affairs established 1-800-MyVA411 (1-800-698-2411) to help Veterans, their family members, caregivers, and survivors understand and access the broad spectrum of VA benefits and services.
1-800-MyVA411 is a national, toll-free number that serves as a "front door" to VA.
- For Non-Healthcare inquiries, dial 1-800-MyVA411 (800-698-2411)
- Then press #5 for non-healthcare (disability compensation and pension, education programs, insurance, home loan guaranty, and inquire about a debt)
Visit-Kauai
Date and Times: Tuesday, May 14, 2024 from 10:00am to 3:00pm (Hawaii local time)
Walk-In Only: Customers Seen on a First Come First Served Basis
Location: Kauai Veterans Center, 3215 Kauai Veterans Memorial Hwy, Lihue, HI 96766
Event: A VA Benefits Counselor assigned to the VA Honolulu Regional Office will be at the Kauai Veterans Center to answer benefits questions, and assist with the claim process.
Questions: Please email, pctc.vbahon@va.gov
Visit-Rota
Date and Times: Thursday, May 23, 2024, from 9:00am to 12:30pm (Rota local time)
Location: Municipal Building
Event: The Saipan-based VBA Benefits Counselor will be visiting Rota at the dates and times above. The VBA Benefits Counselor will be available to answer benefits questions and assist with the claim process.
Questions: Please email, pctc.vbahon@va.gov
Visit-Kailua-Kona
Date and Times: Tuesday, May 14, 2024, and Tuesday, May 28, 2024, from 10:00am to 2:00pm (Hawaii local time)
Walk-In Only: Customers Seen on a First Come First Served Basis
Location: Kona Vet Center, Hale Kui Plaza, Suite 207, 73-4976 Kamanu Street, Kailua-Kona, HI 96740
Event: A VA Benefits Counselor assigned to the Honolulu VA Regional Office will be at the Kona Vet Center to answer benefits questions, and assist with the claim process.
Questions: Please call 808-935-6163 and leave a voice message or email, pctc.vbahon@va.gov
Visit-Lanai
Date and Times: Tuesday, May 28, 2024 from 10:00am to 2:00pm (Hawaii local time)
Location: Lanai Senior Center, 309 Seventh St, Lanai City, Lanai 96763
Event: A VBA Benefits Counselor assigned to the Honolulu VA Regional Office will be at the Lanai Senior Center to answer benefits questions and assist with the claim process.
Questions: Please email, pctc.vbahon@va.gov
Visit-Tinian
Date and Times: Thursday, May 30, 2024, from 9:00am to 2:30pm (Rota local time)
Location: Department of National Resources
Event: The Saipan-based VBA Benefits Counselor will be visiting Rota at the date and time above. The VBA Benefits Counselor will be available to answer benefits questions and assist with the claim process.
Questions: Please email, pctc.vbahon@va.gov
Visit-Honolulu Vet Center
Date and Times: Friday, May 17, 2024 and June 21, 2024 from 8:30am to 2:00pm (Hawaii local time)
Appointment Required: To schedule an appointment, please contact the Honolulu Regional Office Public Contact office at email, pctc.vbahon@va.gov
Location: Honolulu Vet Center, 1680 Kapiolani Blvd., Ste. F-3, Honolulu, HI 96814
Event: A VA Benefits Counselor assigned to the Honolulu VA Regional Office will be available to answer benefits questions, and assist with the claim process.
Questions: Please email, pctc.vbahon@va.gov
External Link Disclaimer: This page contains links that will take you outside of the Department of Veterans Affairs website. VA does not endorse and is not responsible for the content of the linked websites.