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Homeless Veterans


Domain 1: Systems of VA Healthcare (organizational management)


Domain 1: Systems of VA Healthcare (organizational management)

a. Homeless Veteran Data:  Data that represents Veteran demographics and Veterans’ participation in programs; program performance including performance measures and how data is compiled and reported on a local, network and, national level; how data is used to improve services and enhance care.   Five (5) competencies are included under this sub-heading .

  • Knowledge of the Homeless Programs Operational Planning HUB
  • Understanding and knowledge of HUD Annual Homeless Assessment Report(s) and the PIT count
  • Understanding of the various reports in the Homeless Registry
  • Understanding of VA’s CHALENG process and reports
  • Knowledge of using available data to drive program decisions and planning

b. VA Organizational Structures: Relationships with homeless programs; ancillary and support services utilized for homeless Veterans non-program or program participants; practice informed coordination with systems of healthcare examples from other sites. Five (5) competencies are included under this sub-heading. 

  • Understanding of coordination methods with VAMCs for the benefit of the Veteran
  • Understanding of local and national Veterans Service Organizations and their roles
  • Understanding of integration efforts for care — VA & community
  • Understanding of Justice Systems and impact on populations
  • Working knowledge of VBA services and Homeless Programs
  • Understanding of Network Homeless Coordinators’ (NHC) roles and organizational lines with HPO

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