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Brockton VA Medical Center

The Brockton Campus of the VA Boston Healthcare System provides primary care and specialty services, including inpatient and outpatient mental health, long-term nursing care, palliative and hospice care, spinal cord treatment, and more. The Women’s Health Center at Brockton offers women Veterans comprehensive healthcare services. Both the Homeless Veterans and Women Veterans programs are regional referral centers for Veterans throughout New England. The Chronic Spinal Cord Injury Unit offers specialized programs and respite care for Veterans with spinal cord injuries and disabilities.

Location and contact information

Address

940 Belmont Street
Brockton, MA 02301-5596

Phone numbers

Main phone: 508-583-4500
Mental health care: 800-865-3384

Clinical hours

  • Mon: 24/7
  • Tue: 24/7
  • Wed: 24/7
  • Thu: 24/7
  • Fri: 24/7
  • Sat: 24/7
  • Sun: 24/7
Brockton VA Medical Center

Prepare for your visit

Click on a topic for more details.

Flu season is here and the influenza vaccine can reduce your risk of associated illness and hospitalization, as well as minimize the spread of flu to vulnerable Veterans and loved ones.  Walk-In Flu Vaccination Clinics offer both regular flu vaccine and the adjuvanted formulation.

Learn more and see our flu shot clinic schedule.

Brockton Interactive Facility Map

Parking Cost: Free

Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.

We offer COVID-19 testing on demand for Veterans who are enrolled in VA health care. Spouses and caregivers are not currently eligible for COVID-19 testing from VA.

There is no medical evaluation or treatment provided by the testing clinics. If you have mild symptoms and are concerned about COVID-19 infection, we can provide a test with instructions for follow-up as needed.

Visit our vaccine and testing information page to learn more and for schedule info.

DAV Van services for Veterans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Brockton VA Medical Center DAV van coordinator
Terry R. Mate
Phone:

Shuttle services and local transportation

Learn more about VA Boston HCS shuttles and other local transportation services.

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

Brockton Campus Chaplain Service:

Phone: 774-826-1125 or 774-826-2607
Building 24
940 Belmont Street
Brockton, MA 02301
Offices - First Floor
Interfaith Chapel - First Floor, Room 101

The interfaith Chapel Building #24 is open daily for prayer, meditation and reflection.

Worship Services

Roman Catholic

     Sunday Mass
     10:00 a.m. Chapel Building #24
     11:00 a.m. Community Living Center Building #4
    
     Week Day Mass
     11:30 a.m. Monday - Friday Chapel Building #24

Protestant

     Sunday Chapel Worship
     11:00 a.m. Chapel Building #24

Learn more about the VA Boston Chaplain Service.

DAV representation is available at the Brockton VA campus, Monday through Friday, 8:00 a.m. to 4:30 p.m. in building 3, room B-110.

In the spotlight at VA Boston health care

Health services offered here

Click on a service for more details like location, contact, and appointment information.

Adaptive sports

Our adaptive sports program helps disabled Veterans live active and healthy lives through recreation and athletics.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:00 p.m.
  • Tue. 8:00 a.m. to 4:00 p.m.
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. 8:00 a.m. to 4:00 p.m.
  • Fri. 8:00 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Adaptive Sports - Brockton Campus
Appointments

Ask for a consult from your primary physician for “Adaptive Sports/Recreation” evaluation.

Main Phone

Referral required? Yes

Walk-ins accepted? No

After a traumatic injury that negatively affects their function, many Veterans begin participating in adaptive sport programs. VA Boston Healthcare System offers many programs of its own and also teams with community partners to provide a variety of sports, including...

Summer Sports:

  • Kayaking
  • Cycling
  • Surfing
  • Rowing
  • Fishing
  • Sailing
  • Golf

Winter Sports:

  • Nordic
  • Alpine        
  • Snowboarding

Wheelchair Sports:

  • tennis
  • basketball
  • softball
  • soccer

Criteria for Participation

All injured active-duty service members and disabled Veterans are encouraged to be involved in some sort of active leisure lifestyle post-injury. To become a participant you should:

  •  Be enrolled at the VA Boston Health Care System
  •  Have an interest in adaptive sports, outdoor recreation and/or fitness activities
  •  Be medically stable and cleared for active participation
  •  Obtain consult from you primary care physician for “Adaptive Sports/Recreation” evaluation
  •  Complete sports evaluation for full assessment 

Addiction and substance use care

We can help you overcome substance use problems from unhealthy alcohol use to life-threatening addiction. We match our services—like counseling, group therapy or medication—to your specific needs.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:00 p.m.
  • Tue. 8:00 a.m. to 4:00 p.m.
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. 8:00 a.m. to 4:00 p.m.
  • Fri. 8:00 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Information on residential care for substance use disorder.
Appointments

Contact us to schedule, reschedule or cancel an appointment. If a referral is required, you’ll need to contact your primary care or mental health provider first.

Brockton Campus Outpatient Substance Use Disorder Number

Referral required? No

Walk-ins accepted? No

We help Veterans on their recovery journey through outpatient and inpatient services. Our residential facility helps Veterans deal with substance abuse, homelessness, mental health and unemployment through its 24-hour therapeutic and educational programs. VA Boston Healthcare System substance use disorder programs include:

  • Rehabilitation
  • Health maintenance
  • Residential treatment
  • Domiciliary program for homeless veterans
  • Transitional housing with job counseling and outpatient treatment
  • Outpatient groups, individual, couples or family counseling
  • Outpatient methadone and suboxone treatment 
  • Community support

Learn more about our VA treatment programs

Audiology and speech

Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions
We diagnose and treat conditions affecting your hearing, speech or balance. These include hearing loss, tinnitus (noise or ringing the ears) & dizziness—also speech, language, voice or swallowing disorders.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:00 p.m.
  • Tue. 8:00 a.m. to 4:00 p.m.
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. 8:00 a.m. to 4:00 p.m.
  • Fri. 8:00 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed
Audiology
Speech Pathology
Appointments

Contact us to schedule, reschedule or cancel your appointment. If an initial referral is required, contact your primary care provider.

Main Phone

Referral required? No

Walk-ins accepted? No

Our Audiology and Speech Pathology clinic provides diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services, such as:

  • Hearing and balance evaluations
  • Selection, management, and repair of hearing aids and assistive listening device assessments
  • Evaluation, programming, and management of cochlear implants and bone-anchored implants
  • Evaluation and treatment for auditory processing disorder
  • Services that help with speech, language, fluency, voice, cognitive communication, swallowing, stuttering, and laryngectomy (surgical removal of the larynx, which contains your vocal cords)
  • Dysphagia evaluation, including modified barium swallow (video swallow) and fiberoptic endoscopy
  • Care of special populations in palliative care, or with neurogenic communication issues, head and neck cancer or spinal cord injury
  • Compensation and Pension exams for VA benefits

For Veterans with VA issued hearing aids, there is a Hearing Aid Repair walk-in clinic at the Jamaica Plain Campus for hearing aid problems/repairs on Monday and Wednesday mornings from 8:00 a.m. - 11:30 a.m.

You can also call  857-364-4730 to request a postage page mailing label be sent to you for repair-by-mail or use one of our repair drop boxes:

  • Jamaica Plain - Main building near screening station mounted on a stanchion
  • Brockton - Building 3 lobby right hand side on the wall
  • West Roxbury - Building 3 at patient main entrance, left side on the wall

Just  place device(s) in a labeled and sealed envelope or bag (not a box- it won't fit inside the drop slot), and include a note with the Veteran’s name, last four digits of SSN, phone number, return shipping address and a description of problem.

Learn more about VA hearing aids

Blind and low vision rehabilitation

Common conditions: macular degeneration, diabetic eye disease, glaucoma, corneal diseases, retinitis pigmentosa, uveitis, stroke and injury-related vision loss
We offer advanced vision care and blind rehabilitation services to help you live independently. These may include vision-enhancing devices and technology as well as visual skills and related training.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:00 p.m.
  • Tue. 8:00 a.m. to 4:00 p.m.
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. 8:00 a.m. to 4:00 p.m.
  • Fri. 8:00 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule or cancel your appointment. If a referral is required, contact your primary care or eye care provider.

Low Vision and Blind Rehabilitation - Brockton Campus

Referral required? Yes

Walk-ins accepted? No

Our low vision outpatient clinic can assess your needs and provide a rehab plan tailored to your personal goals. Our team of specialists and social workers will work with you to find the right aids and services. Our clinic services include:

  • Comprehensive eye exams
  • Visual skills assessments
  • Assessment and referrals for specialty care
  • Adjustment counseling
  • Optical and visual aids
  • Guidance on how to develop visual motor and perceptual skills
  • Training to help you manage daily activities with your vision loss, including leisure activities and personal safety
  • Blind rehabilitation services
  • Compensation & Pension exams and other benefits

COVID-19 vaccines

Common conditions: coronavirus, COVID-19
We offer COVID-19 vaccines to all Veterans enrolled in VA health care. This includes Veterans who live or travel outside of the U.S. and are eligible for the VA Foreign Medical Program.

Contact information

Main Phone
Appointments

Walk-in COVID-19 vaccinations for Veterans enrolled in VA health care.

Main Phone

Referral required? No

Walk-ins accepted? Yes

We provide COVID-19 vaccinations to Veterans enrolled in VA health care.

Learn more about COVID-19 vaccines at VA Boston and see clinic schedules.

Cancer care

VA provides expert cancer diagnosis and care. We offer services to support you through treatment and beyond.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:00 p.m.
  • Tue. 8:00 a.m. to 4:00 p.m.
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. 8:00 a.m. to 4:00 p.m.
  • Fri. 8:00 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Hematology and Oncology Services
Appointments

Ask your primary care team for a referral.

Main Phone

Referral required? Yes

Walk-ins accepted? No

If you’re diagnosed with cancer, our team will work with you, your primary care doctor, and other health care providers to develop a specialized treatment plan. We offer personal, compassionate and expert care, with services such as:

  • Surgical removal of tumors and other cancerous tissue
  • Immunotherapy, which helps your body’s natural defenses destroy cancer cells
  • Chemotherapy, which uses powerful drugs to fight cancer
  • Radiotherapy, which uses high-energy radiation to kill cancer cells and shrink tumors
  • Palliative care, to reduce pain and control other symptoms and side effects, like nausea

Designated as a Comprehensive Cancer Treatment Center, patient referrals come from primary care providers at VA Boston HCS as well as many other regional VA facilities. On average, nearly 300 patients per month receive treatment -- most in an outpatient setting.

To access care, ask your primary care team for a referral.

Caregiver support

If you are caring for a Veteran with serious illness or disabilities, we can help you support them—and take care of yourself. You may qualify for services like training, counseling or respite care when you need a break.

Contact information

Hours
  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7
Main Phone
Appointments

If you are interested in participating or have any questions, please call us.

Katherine Paquin, LICSW
Latoya Linton, Program Assistant

Referral required? No

Walk-ins accepted? No

If you’re a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. For all caregivers, we can:

  • Help you get caregiver assistance available through VA
  • Provide progressive needs planning to help you manage degenerative conditions
  • Match you with services and benefits
  • Connect you with local resources and programs
  • Listen to your challenges and host support groups, including...

Learn more and connect with a support coordinator

Additionally, the Program of Comprehensive Assistance for Family Caregivers (PCAFC) can provides a financial stipend, health insurance and beneficiary travel to caregivers of eligible Veterans. For more information, visit the VA PCAFC page.

Chiropractic

Chiropractors work closely with your health care team to diagnose and manage muscle and joint conditions, including problems in the back, neck and other areas.

Contact information

Hours
  • Mon. 7:30 a.m. to 4:00 p.m.
  • Tue. 7:30 a.m. to 4:00 p.m.
  • Wed. 7:30 a.m. to 4:00 p.m.
  • Thu. 7:30 a.m. to 4:00 p.m.
  • Fri. 7:30 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact your primary care team for a referral, then contact us to schedule, reschedule or cancel your appointment.

Chiropractic at the VA Brockton campus

Referral required? Yes

Walk-ins accepted? No

Chiropractic care includes examination, diagnosis, treatment and management of neuromuscular and musculoskeletal conditions using non-pharmacologic and non-operative methods. Chiropractors utilize standard medical evaluation procedures along with biomechanical assessment to establish a diagnosis and formulate a management plan. Chiropractors work closely with your healthcare team to diagnose and manage muscle and joint conditions, including problems in the back, neck, and other areas.

Treatment includes a variety of different options, such as:

  • Acupuncture
  • Joint manipulation and mobilization
  • Soft tissue therapies
  • Physical modalities
  • Dry needling
  • Biologically based preparations
  • Mind-body therapies

To access care, ask your Primary Care team for a referral.

Dental/oral surgery

Common conditions: teeth cleaning, fillings, restorations, root canal, bridges, dental implants, dentures
If you’re eligible for VA dental care, we provide dental screenings, cleanings, X-rays and fillings. We also provide specialty dental procedures like root canal, restorations and dentures.

Contact information

Hours
  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7
Main Phone
Appointments

Contact us to schedule, reschedule or cancel your appointment. If a referral is required, you’ll need to contact your primary care or specialty provider.

Main Phone

Referral required? No

Walk-ins accepted? No

If you’re eligible for VA dental care, we offer a full range of quality dental services, including:

  • Routine exams and teeth cleaning
  • Restorative procedures, including fillings and crowns
  • Comprehensive surgical care, including extractions (pulling teeth) and oral cancer screening
  • Routine and advanced prosthodontic care, including bridges, dentures, and dental implants
  • Routine and advanced periodontal care, including root canals, gum treatments, and supporting bone care
  • Oral and facial reconstruction surgery to repair damage from traumatic injury or serious illness

Click here to learn more about eligibility for VA dental care.

Not eligible for VA dental care? The VA Dental Insurance Program (VADIP) offers discounted private dental insurance for Veterans and family members who meet certain requirements. Click here to find out if you're eligible and learn how to enroll in a VADIP plan that meets your needs and budget.

Dermatology

Common conditions: psoriasis, eczema, skin cancer, acne, rosacea, allergic skin diseases, ulcers
Our dermatologists offer expert treatment for a range of conditions that affect your skin, hair and nails—from acne to psoriasis to skin cancer. We also offer skin cancer screening and education.

Contact information

Dermatology - Brockton Campus
Building 3 2nd Floor, Room B204
Hours
  • Mon. Closed
  • Tue. 8:00 a.m. to 4:00 p.m.
  • Wed. Closed
  • Thu. Closed
  • Fri. Closed
  • Sat. Closed
  • Sun. Closed
Main Phone
Dermatology - Brockton Campus
Appointments

Ask your primary care team for a referral.

Main Phone

Referral required? Yes

Walk-ins accepted? No

We diagnose and treat medical conditions relating to the skin, hair and nails. Our care and services include:

  • Medically necessary treatments for skin conditions, such as skin cancer or rashes
  • Specialized treatments for acute (short-term) and chronic (long-lasting) skin conditions, including psoriasis, eczema, warts and fungal illnesses
  • Evaluation, biopsy and treatment of cancerous or pre-cancerous skin conditions, like abnormal moles and lesions
  • Laser procedures for vascular malformations, scar revisions and tattoo removal
  • Other special dermatological procedures, such as photodynamic therapy, ultraviolet light treatment, and facial volume restoration in special patient populations
  • Teledermatology (a telehealth resource), which gives patients quick access to expert opinions
  • Referrals for complex conditions

To access care, ask your Primary Care team for a referral.

Emergency care

In an emergency, call 911 or go to the nearest VA or non-VA emergency department. We provide immediate treatment for serious, life-threatening health emergencies such as severe chest pain, seizures, heavy uncontrollable bleeding or moderate to severe burns.

Contact information

Hours
  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7
Urgent care only at this location. For emergency care call 911 or go to the nearest VA or non-VA emergency room.
Main Phone
Hours
  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7
Main Phone
Hours
  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7
Main Phone
Appointments

We offer urgent care for injuries and illnesses that are not life-threatening, but which shouldn’t wait for an appointment, such as strep throat, sprained muscles, and skin and ear infections.

Main Phone

Referral required? No

Walk-ins accepted? Yes

During a medical emergency, if you believe your life or health is in danger, call 911 or go to the nearest emergency department right away!

A medical emergency is an injury, illness or symptom so severe that a delay in seeking immediate medical attention would be reasonably expected to be hazardous to life or health. VA Boston HCS has an Emergency Department open 24/7 on the West Roxbury Campus, 1400 VFW Parkway, West Roxbury, MA 02132-4927

We also offer urgent care for injuries and illnesses that are not life-threatening, but which shouldn’t wait for an appointment, such as strep throat, sprained muscles, and skin and ear infections.

Urgent care services to eligible Veterans are available at our Brockton and Jamaica Plain campuses:

  • Brockton Urgent Care, open 24/7, 940 Belmont Street, Brockton, MA 02301-5596
  • Jamaica Plain Urgent Care, Monday – Friday, 7:30 a.m. – 4:00 p.m., 150 South Huntington Avenue, Boston, MA 02130-4817

Urgent care is also available from a VA Community Care Network (CCN) urgent care provider. Find a VA CCN urgent care clinic near you at https://www.va.gov/find-locations.

For more information on selecting the right type of care, visit Choosing Between Urgent And Emergency Care | Veterans Affairs (va.gov)

Endocrinology

Common conditions: diabetes, thyroid and parathyroid conditions, endocrine conditions
We provide caring, expert treatment for diabetes and disorders of the endocrine, hormonal, glandular and metabolic systems.

Contact information

Building 3 Ground floor, specialty clinics area
Hours
  • Mon. 8:00 a.m. to 4:00 p.m.
  • Tue. 8:00 a.m. to 4:00 p.m.
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. 8:00 a.m. to 4:00 p.m.
  • Fri. 8:00 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Ask your Primary Care team for a referral.

Endocrinology at Brockton

Referral required? Yes

Walk-ins accepted? No

We diagnose and treat hormone imbalances and other endocrine system problems that can create or complicate serious medical conditions, such as:

  • Thyroid or parathyroid disorders
  • Hyper- and hypo-calcemia
  • Osteoporosis and metabolic bone disease
  • Pituitary disease
  • Hypogonadism
  • Adrenal disease
  • Diabetes
  • Obesity
  • Metabolic disorders

Our endocrinologists can:

  • Measure the level of various hormones in your body
  • Measure your blood glucose level
  • Determine the cause and proper treatment of endocrine and metabolic disorders
  • Provide transgender hormone management

To access care, ask your Primary Care team for a referral.

Gastroenterology

Common conditions: acid reflux, fatty liver, irritable bowel syndrome, inflammatory bowel disease, diarrhea, and cancer screening
Our gastrointestinal (GI) specialists offer treatment and procedures (endoscopy, colonoscopy) for conditions affecting your GI tract, gallbladder, liver and pancreas, including acid reflux, inflammatory bowel disease (Crohn’s disease and ulcerative colitis), fatty liver disease, cirrhosis, irritable bowel syndrome, and pancreatitis.

Contact information

Hours
  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7
Gastroenterology main office
Appointments

To access care, ask your Primary Care team for a referral.

Gastroenterology main office
Brockton Specialty Clinic scheduling

Referral required? Yes

Walk-ins accepted? No

As a referral center for VA New England, we care for approximately 500 to 600 patients in our outpatient clinic each month, and perform in more than 2,500 endoscopic procedures annually. We treat a broad range of health concerns, including conditions in your esophagus, stomach, small intestine and colon, and other parts of your digestive system. We can also test and treat other organs of the digestive system, like your liver, pancreas and gallbladder. Care and services we provide include:

  • Colonoscopy, esophagogastroduodenoscopy (EGD), and endoscopic retrograde cholangiopancreatography (ERCP), which use an endoscope (a long, flexible tube with a small camera on the end) that lets us examine your digestive system
  • Endoscopic ultrasound, which uses high-frequency sound waves to create images that help us diagnose and evaluate digestive and lung diseases
  • Manometry study, which tests how well your esophagus is working
  • Small bowel capsule endoscopy, which uses a tiny wireless camera that takes pictures as it moves through your digestive system
  • 24-hour pH study, which measures how much stomach acid is flowing into your esophagus and helps us assess conditions like severe heartburn and acid reflux
  • Evaluation of positive fecal occult blood testing
  • Treatments for chronic liver disease and hepatitis C
  • Management of chronic inflammatory bowel diseases (Crohn’s disease and ulcerative colitis)
  • Management of irritable bowel syndrome, known as IBS

To access care, ask your Primary Care team for a referral.

Geriatrics

Common conditions: memory problems, sleep problems, falls, bone loss, weight loss
As you age, we offer a range of medical and support services to help you stay as healthy, active and independent as possible. We also offer help to family members and caregivers who may support you.

Contact information

Geriatrics Clinic at Brockton
Building 3 4th Floor
Hours
  • Mon. Closed
  • Tue. Closed
  • Wed. 9:00 a.m. to 4:00 p.m.
  • Thu. Closed
  • Fri. Closed
  • Sat. Closed
  • Sun. Closed
Geriatrics Clinic office
Appointments

Ask your primary care team for a referral.

Main Phone

Referral required? Yes

Walk-ins accepted? No

We assess your situation and condition to decide which outpatient geriatric services are right for you or a senior Veteran in your care, and coordinate that care. Our team of specialists provides geriatric services that include:

  • Functional status assessment
  • Cognitive impairment assessment
  • Medication review
  • Medicine and nursing
  • Psychology, psychiatry and social work
  • Physical and occupational therapy
  • Caregiver education and support

To access care, ask your primary care provider for a referral.

Please bring all medication bottles and pillboxes, a photo ID (such as your Veteran’s ID card or a driver’s license) and your health insurance information with you to your first Geriatrics appointment. We encourage you to bring a family member or caregiver, if applicable. If you are transferring from a health care provider outside the VA, it is helpful if you bring your medical records with you.

Learn more about VA long-term care

Gynecology

Our specialists offer reproductive health care services for women Veterans, including contraception, pregnancy care and fertility treatment.

Contact information

Women's Health Center
Building 2
Hours
  • Mon. Closed
  • Tue. Closed
  • Wed. Closed
  • Thu. 8:00 a.m. to 4:00 p.m. Every other Thursday
  • Fri. Closed
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us through the Call Center using at 800-865-3384 to schedule, reschedule or cancel your appointment, or ask your primary care team for a referral.

Main Phone

Referral required? No

Walk-ins accepted? No

Care we provide at VA Boston health care

  • Office and surgical management of benign, malignant cases with genetic counseling. 
  • Diagnosis and treatment of fibroid, endometriosis, incontinence or prolapsed genitalia.
  • Abnormal uterine bleeding, PCOS, ovarian cyst.
  • Pre and post-menopausal hormone therapy, birth control, IUD, Nexplanon,  tubal surgery, Infertility.
  • Complicated Vulvo-vaginitis  and abnormal Pap smears .

We preform the following types of treatment:

  • Hysterectomy vaginal, abdominal,  radical and laparoscopic.
  • Ovarian cystectomy, oophorectomy,  salpingectomy, tubal ligation.
  • Vulvectomy and groin node dissection.
  • Vaginal reconstruction and incontinence surgery.
  • LEEP cone biopsy , colposcopy, and pessary fitting.

How to Make an Appointment

If you aren't currently being seen by Gynecology, you can be referred by your primary care provider for an initial consultation. If you are already being followed by Gynecology, please call the clinic directly at 857-364-4841

Learn more about our Gynecology surgeons at VA Boston health care

 

Hematology/oncology

If you have a diagnosis of anemia, lymphoma, leukemia or another blood cancer or disorder, we support you with expert care and treatment.

Contact information

Hours
  • Mon. Closed
  • Tue. Closed
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. Closed
  • Fri. Closed
  • Sat. Closed
  • Sun. Closed
Main Phone
Hematology and Oncology Services
Direct dial number for Hematology and Oncology Services
Appointments

Ask your primary care team for a referral.

Main Phone

Referral required? Yes

Walk-ins accepted? No

The primary goal of the  our Cancer Center is to encourage and promote collaborative interactions and translational research that will lead to new approaches to cancer prevention, diagnosis, and treatment.

Hematology and Oncology diagnose and treat cancers and blood-related disorders. At the VA Boston Healthcare System these specialty sections work closely together and share a treatment area. We offer an extensive program of patient care, education and research with a staff of physicians, fellows and nurse clinicians. Designated as a Comprehensive Cancer Treatment Center, patient referrals come from primary care providers at VA healthcare systems across the region. On average, we treat about 290 patients per month -- most  in an outpatient setting. Our hematology and oncology services include:

  • Chemotherapy and radiation therapy
  • Blood and platelet transfusions
  • Mediport flushes to clean and maintain the small medical appliance inserted under your skin, making it easier to inject drugs and draw blood
  • Evaluation and treatment of blood disorders and cancer
  • Dedicated outpatient infusion center, working closely with radiation oncology, interventional radiology, general surgery, diagnostics, palliative care and social services
  • Bone marrow biopsies, to see whether your bone tissue is healthy and making a normal number of blood cells
  • Treatment for all types of genitourinary cancers, including prostate, kidney, bladder and testicular cancers
  • A multiple myeloma program
  • A Neuro-Oncology Treatment Center treating all types of brain tumors
  • Treatment for all types of thoracic lung cancers

Additional available services include:

  • Palliative care 
  • Hospice care 
  • Clinical psychology
  • Social work 
  • Huntington House outpatient lodging and travel services 

We offer outpatient clinics at the Brockton and Jamaica Plain campuses, and inpatient care at the West Roxbury campus.

To access care, ask your Primary Care team for a referral. A Hematology or Oncology specialist will then manage the your care.

LGBTQ+ Veteran care

If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we’re committed to serving your needs. The LGBTQ+ Veteran care coordinator at your VA health care facility can help you get the care you need in a safe, sensitive environment.

Contact information

Hours
  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7
Main Phone
Dr. Claire Burgess, PhD, Brockton Campus
Appointments

Each VA Boston HCS campus has an LGBTQ+ Veteran Care Coordinator (VCC) who can connect you with services and help you navigate specialized resources. Please contact us directly for assistance.

Main Phone

Referral required? No

Walk-ins accepted? No

The VA Boston Healthcare System is committed to the health, welfare and dignity of lesbian, gay, bisexual and transgender (LGBTQ+) Veterans and their families. We focus on ensuring a safe, welcoming and affirmative environment when providing you with sensitive and high-quality health care services like:

  • Hormone therapy
  • Substance use and alcohol treatment
  • Testing and treatment for HIV and sexually transmitted infections (STI)
  • Mental health care
  • Psychosocial assessments for gender-confirming surgeries and hormone therapy

Learn more and connect with a care coordinator

    Laboratory and pathology

    We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

    Contact information

    Pathology and Laboratory Medicine - Brockton Campus
    Building 3 1st Floor, behind the elevators.
    Hours
    • Mon. 7:00 a.m. to 5:30 p.m.
    • Tue. 7:00 a.m. to 5:30 p.m.
    • Wed. 7:00 a.m. to 5:30 p.m.
    • Thu. 7:00 a.m. to 5:30 p.m.
    • Fri. 7:00 a.m. to 5:30 p.m.
    • Sat. Closed
    • Sun. Closed
    Main Phone
    Appointments

    Contact your primary care or specialty provider for a referral.

    Main Phone

    Referral required? Yes

    Walk-ins accepted? No

    Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

    • Study of blood, urine and other bodily fluids for illness management
    • Testing for infectious diseases
    • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
    • Autopsy services

    Going to the lab for bloodwork?

    When you visit one of our labs to have your blood drawn, you will be asked to present your VA identification card or other identification that has your full Social Security Number (SSN) on it. In addition, our phlebotomists are required to ask you to recite your full name and SSN as an extra measure of patient safety.

    Please follow any dietary restrictions that your doctor may have requested -- such as fasting -- for your bloodwork.

    Mental health care

    Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
    If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

    Contact information

    Hours
    • Mon. 8:00 a.m. to 4:30 p.m.
    • Tue. 8:00 a.m. to 4:30 p.m.
    • Wed. 8:00 a.m. to 4:30 p.m.
    • Thu. 8:00 a.m. to 4:30 p.m.
    • Fri. 8:00 a.m. to 4:30 p.m.
    • Sat. Closed
    • Sun. Closed
    Main Phone
    Appointments

    Contact us to schedule, reschedule or cancel your appointment.

    Brockton VA Mental Health - Main
    Brockton VA Mental Health - Alternate
    Brockton Urgent Care Clinic (during normal business hours)
    Veterans Crisis Line (24/7)

    Referral required? No

    Walk-ins accepted? No

    Schedule an appointment online

    Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. You may even be able to get certain mental health care if you aren't otherwise eligible for VA health care. Same-day mental health care is available for Veterans who need it. Our confidential outpatient services include individual and group therapy for:

    • Psychiatric disorders such as schizophrenia, bipolar disorder and depression
    • Marriage and relationship problems
    • Post-traumatic stress disorder (PTSD)
    • Anxiety, addictive behaviors, and personality disorders
    • Substance use disorder
    • Aggressive or self-harming behaviors

    In addition, specialized programs are available for returning Veterans and for women veterans. Inpatient care is also available for Veterans in need of intensive treatment. 

    Our residential/transitional programs can provide temporary housing to Veterans while offering treatments for a wide range of mental health concerns.

    Learn more and connect with a care coordinator

    Veterans in need of emergency assistance can call the Veterans Crisis Line at 988 and press 1. Veterans can also the Emergency Department at the West Roxbury Campus 24/7.

    During normal business hours, Veterans can also be evaluated urgently at:

    Jamaica Plain Urgent Care Clinic, 857-364-5250

    Brockton Urgent Care Clinic, 774-826-2318

    West Roxbury Emergency Department, 857-203-5425 or 857-203-5426

    Nutrition, food, and dietary care

    Our nutrition experts work closely with you and your care team to help make sure you’re getting the nutrition you need to get and stay as healthy as possible.

    Contact information

    Hours
    • Mon. 7:30 a.m. to 4:00 p.m.
    • Tue. 7:30 a.m. to 4:00 p.m.
    • Wed. 7:30 a.m. to 4:00 p.m.
    • Thu. 7:30 a.m. to 4:00 p.m.
    • Fri. 7:30 a.m. to 4:00 p.m.
    • Sat. Closed
    • Sun. Closed
    Nutrition scheduling line
    Appointments

    To access care, ask your Primary Care team for a consult or call the Nutrition scheduler at 774-826-2870.

    Nutrition scheduling line

    Referral required? No

    Walk-ins accepted? Yes

    Schedule an appointment online

    Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual and telehealth sessions, we provide nutrition education and counseling in areas such as:

    • Cardiovascular and heart health
    • Chronic kidney disease
    • Diabetes (including gestational diabetes)
    • Eating disorders and digestive health
    • Pregnancy and postpartum nutrition
    • Weight management

    To access care, ask your Primary Care team for a consult or call the Nutrition Scheduler at 774-826-2870.

    Learn more about VA Boston's Nutrition and Food Service.

    Optometry

    Common conditions: vision exams, prescription eyeglasses, contact lenses
    Our optometrists offer you routine eye exams, preventive vision testing and treatment for conditions like glaucoma. We also provide prescriptions for eyeglasses and other assistive devices.

    Contact information

    Hours
    • Mon. 24/7
    • Tue. 24/7
    • Wed. 24/7
    • Thu. 24/7
    • Fri. 24/7
    • Sat. 24/7
    • Sun. 24/7
    Main Phone
    Appointments

    Contact us to schedule, reschedule or cancel your appointment. Walk-in services are also available during regular business hours for emergencies, as well as eyeglass adjustments and repairs.

    Optometry Clinic at the Brockton Campus

    Referral required? No

    Walk-ins accepted? Yes

    Schedule an appointment online

    Care we provide at VA Boston health care

    Comprehensive eye care with a focus on vision correction and screening for ocular disease.

    We treat the following conditions

     

    • Ocular inflammation
    • Glaucoma
    • Dry eye
    • Near-sightedness/far-sightedness

    Available at these locations

    • Brockton VA Medical Center
    • Jamaica Plain VA Medical Center
    • Lowell CBOC
    • West Roxbury VA Medical Center

    How to Make an Appointment

    If you aren't currently being seen by Optometry, you can be referred by your primary care provider for an initial consultation. If you are already being followed by Optometry, please call the clinic directly at 857-364-5796

    Learn more about our Optometrists at VA Boston health care

     

     

     

    PTSD care

    If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.

    Contact information

    Hours
    • Mon. 8:00 a.m. to 4:00 p.m.
    • Tue. 8:00 a.m. to 4:00 p.m.
    • Wed. 8:00 a.m. to 4:00 p.m.
    • Thu. 8:00 a.m. to 4:00 p.m.
    • Fri. 8:00 a.m. to 4:00 p.m.
    • Sat. Closed
    • Sun. Closed
    Limited later hours available.
    Main Phone
    Administrative number for outpatient mental health care
    Direct dial -- administrative number for outpatient mental health care
    Appointments

    Contact us for an appointment or to just learn more about PTSD.

    Administrative number for outpatient mental health care

    Referral required? No

    Walk-ins accepted? No

    Post-traumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident or sexual assault. It’s normal to have upsetting memories, feel on edge or have trouble sleeping after this type of event. If symptoms last more than a few months, however, it may be PTSD. We can help you with effective treatments and support services, such as:

    • Psychiatric and psychological counseling
    • Services for Veterans who are homeless
    • Treatment for addictive disorders
    • Transition and care management for post-9/11 combat Veterans of Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

    Learn more about PTSD

    Palliative and hospice care

    Palliative care focuses on comfort, quality of life and reducing suffering. Hospice care is a type of palliative care offered to patients with life-threatening illness under certain conditions.

    Contact information

    Palliative Care and Hospice - Brockton Campus
    Building 3 2nd floor: specialty clinic, A208- (turn right off elevators towards r
    Hours
    • Mon. Closed
    • Tue. Closed
    • Wed. Closed
    • Thu. 8:00 a.m. to 3:00 p.m.
    • Fri. Closed
    • Sat. Closed
    • Sun. Closed
    Consultation is available. Please ask your primary team to place a consult request.
    Main Phone
    Inpatient Hospice and Palliative Care Unit
    Building 7 Unit 7-2-C
    Hours
    • Mon. 24/7
    • Tue. 24/7
    • Wed. 24/7
    • Thu. 24/7
    • Fri. 24/7
    • Sat. 24/7
    • Sun. 24/7
    15 bed hospice and palliative care unit for short stay symptom management or hospice and end of life care. Consults can be placed by your primary care or specialty teams or by community care.
    Main Phone
    Patient transfer coordinator
    Appointments

    If you aren't being seen by Palliative Care, your primary care provider, social worker or other clinician can refer you. If you're already being seen by Palliative Care, call them at 857-364-4186.

    Medical Service Assistant
    Medical Service Assistant

    Referral required? Yes

    Walk-ins accepted? No

    Our palliative and hospice care services support you and your family as you cope with a life-threatening or terminal illness, such as heart failure, chronic obstructive lung disease, cancer, advanced kidney, lung, liver or heart disease, or progressive neurologic disease. Palliative care works to provide comfort, reduce suffering, and improve the quality of life for patients being treated for serious illnesses. Hospice care focuses on helping patients with terminal illnesses to manage the final stages of their lives. Our inpatient and outpatient palliative and hospice care services include:

    • Pain and symptom management
    • Emotional, spiritual, and psychosocial support for you and your family
    • Help with practical issues that include an advance directive (living will), health care power of attorney, funeral arrangements, and applying for VA death and burial benefits
    • Education to help you and your family make informed health care decisions and know what to expect as your health declines
    • Bereavement care to help surviving family members during the grieving process

    To access care, ask your primary care provider, specialist provider or social worker for a referral. 

    Learn more about inpatient palliative care consultation at the West Roxbury campus.

    Learn more about our Hospice and Palliative Medicine Fellowship Program.

    Learn more about our hospice and palliative care inpatient unit

    Frequently asked questions about hospice and palliative care -- National Institute on Aging

    Patient advocates

    VA wants to make sure that you get the best possible care. If you need help finding care or getting problems resolved, please contact a patient advocate.

    Contact information

    Patient Experience Coordinator Office
    Building 3 1st Floor
    Hours
    • Mon. 24/7
    • Tue. 24/7
    • Wed. 24/7
    • Thu. 24/7
    • Fri. 24/7
    • Sat. 24/7
    • Sun. 24/7
    Main Phone
    Appointments

    If you or a Veteran you care for has not been able to resolve important issues related to VA through other means of communication, please contact us.

    Angel Ortiz-Bultron

    Referral required? No

    Walk-ins accepted? Yes

    Our Patient Experience Coordinators work to ensure you receive the best possible care at our health care facilities. We work with all departments on your behalf to address your questions or concerns. If you, or a Veteran you care for has not been able to resolve important care issues through other means, please contact one of our highly-skilled patient experience coordinators, who can:

    • Help you get answers or address concerns with your care team
    • Advocate for patient and family rights
    • Serve as advocates for minority Veterans, women Veterans and Veterans with disabilities
    • Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF) and Operation New Dawn (OND)

    Learn more and connect with a patient advocate

    Survey of Healthcare Experience of Patients

    After your visit, you may receive a confidential questionnaire in the mail or by email asking you about your most recent outpatient or inpatient treatment at our medical center.

    Please use the survey to let us know of any concerns, complaints or questions you have about your care, so we can resolve them. We also appreciate compliments about what we are doing right.

    Pharmacy

    Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

    Contact information

    Hours
    • Mon. 8:00 a.m. to 5:30 p.m.
    • Tue. 8:00 a.m. to 5:30 p.m.
    • Wed. 8:00 a.m. to 5:30 p.m.
    • Thu. 8:00 a.m. to 5:30 p.m.
    • Fri. 8:00 a.m. to 5:30 p.m.
    • Sat. Closed
    • Sun. Closed
    Main Phone
    Appointments

    Request refills and renewals: call the refill line at 857-364-4419 (press 2); mail in refill slips; or request through My HealtheVet. New prescriptions: ask your primary care or specialty provider.

    Main Phone

    Referral required? Yes

    Walk-ins accepted? Yes

    Schedule an appointment online

    The VA Boston Healthcare System pharmacy provides Veterans with convenient, efficient service, making it easy to get your medications and medical supplies. You can:

    • Pick up new prescriptions in person
    • Refill prescriptions online and by phone or mail
    • Safely dispose of medicines

    At this time, Pharmacy is emphasizing a mail-order system, but you can pick up prescriptions in person at the medical center campuses:

    • Outpatient Pharmacy will honor emergent prescription needs for in-person pick up, such as post-surgical, emergency department and discharge medication needs
    • Other medications and supplies will normally be mailed

    Veterans may request refills and renewals by:

    • Contacting the prescription refill line at 1-857-364-4419 and press 2
    • Mailing in refill slips
    • Requesting through My HealtheVet – www.myhealth.va.gov   

    Please allow 10-14 days for prescription delivery by mail. Veterans may request expedited shipments and may request changing routine medications from 30 day fills to 90 day fills by contacting the prescription refill line at 1-857-364-4419 and press 2.

    Please visit MyHealtheVet for information about any prescription you may be taking.

    Learn more about the Pharmacy at VA Boston Healthcare System.

    Physical medicine and rehabilitation

    Common conditions: pain, stroke, brain injury, neuromuscular disorders, musculoskeletal problems, sports injuries, spinal cord injuries
    If you’re living with a traumatic brain injury, amputation or other disability, our specialists offer support to help you improve your independence and quality of life, manage pain and stay healthy.

    Contact information

    Hours
    • Mon. 7:30 a.m. to 4:00 p.m.
    • Tue. 7:30 a.m. to 4:00 p.m.
    • Wed. 7:30 a.m. to 4:00 p.m.
    • Thu. 7:30 a.m. to 4:00 p.m.
    • Fri. 7:30 a.m. to 4:00 p.m.
    • Sat. Closed
    • Sun. Closed
    Brockton number for appointments
    Appointments

    Ask your primary care provider for a referral. Outpatient walk-ins are accepted for Durable Medicine Equipment, subject to provider availability.

    Brockton number for appointments

    Referral required? Yes

    Walk-ins accepted? No

    Care we provide at VA Boston Healthcare System:

    Our physical medicine and rehabilitation doctors and therapists focus on whole-body health to help improve physical function, increase independence, improve quality of life, and personalize care for rehabilitation based on patient goals.

    Services include (depending on campus):

    • Physiatry
    • Physical Therapy
    • Occupational Therapy
    • Chiropractic
    • Massage Therapy
    • Neuropsychology
    • Kinesiotherapy
    • Ergonomics

    Some clinical services provided:

    • Amputee Program – CARF* Accredited
    • Aquatherapy
    • Brace Clinic
    • Cardiopulmonary
    • Driving Rehabilitation
    • Inpatient Rehabilitation CIIRP** – CARF Accredited
    • Prosthetics
    • Spinal Cord Injury (SCI/D)
    • Traumatic Brain Injury (TBI)/ Polytrauma
    • Wheelchair Specialty Clinics
    • Pelvic Health (Men’s and Women’s)

    *Commission on the Accreditation of Rehabilitation Facilities

    **Comprehensive Integrated Inpatient Rehabilitation Program

    Learn more...

    Physical therapy, occupational therapy and kinesiotherapy

    Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.

    Contact information

    Hours
    • Mon. 7:00 a.m. to 5:00 p.m.
    • Tue. 7:00 a.m. to 5:00 p.m.
    • Wed. 7:00 a.m. to 5:00 p.m.
    • Thu. 7:00 a.m. to 5:00 p.m.
    • Fri. 7:00 a.m. to 5:00 p.m.
    • Sat. Closed
    • Sun. Closed
    Walk-ins accepted for Durable Medicine Equipment, as provider availability permits. Some Services may be available through VA Video Connect. Ask your care team for details.
    Appointments

    Brockton offers Physical Therapy, Occupational Therapy and Kinesiotherapy on an inpatient and outpatient basis. For outpatient Veterans, ask your primary care or specialty provider for a referral.

    Main number

    Referral required? Yes

    Walk-ins accepted? No

    If you’re living with or recovering from an injury, illness or chronic condition that limits your mobility and independence, we can help. Our physical, occupational and movement therapists and assistants combine therapeutic exercise, counseling, education and training to help you improve your health and quality of life. Our services include:

    • Pain relief and joint mobilization
    • Movement and exercise therapies to improve your strength, endurance, balance, and coordination
    • Mobility assessment and training with wheelchairs, scooters, and walking devices
    • Life skills training and activities to help you maintain the highest level of independence and functionality
    • Aquatic therapy to manage chronic pain
    • Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions

    Kinesiotherapy involves an evaluation and a program of exercise therapy and training to help improve a patient's strength, endurance and mobility.

    Occupational therapy is a health and rehabilitation program that assists people to live life to its fullest by building skills for a better life.

    Physical therapy helps people improve their movement and physical function, manage pain and other chronic conditions, and recover from and prevent injury and chronic disease.

    Massage therapy provides clinical services that address a vast array of problems impacting the health and function of patients by promoting circulation of blood and lymph, reliving muscle tension, alleviating pain and anxiety, promoting sleep, reducing stress and enhancing the general sense of wellness. Learn more about massage therapy at VA Boston.

    Some services may be available virtually through VA Video Connect. Ask your care team for details.

    Primary care

    Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

    Contact information

    Hours
    • Mon. 7:30 a.m. to 5:00 p.m.
    • Tue. 7:30 a.m. to 5:00 p.m.
    • Wed. 7:30 a.m. to 5:00 p.m.
    • Thu. 7:30 a.m. to 5:00 p.m.
    • Fri. 7:30 a.m. to 4:30 p.m.
    • Sat. Closed
    • Sun. Closed
    Main phone number
    Women Veterans main phone
    Appointments

    Contact us to schedule, reschedule or cancel your appointment.

    Main phone number

    Referral required? No

    Walk-ins accepted? No

    Schedule an appointment online

    Primary Care provides ongoing, routine medical care for patients, such as:

    • Annual exams
    • Initial diagnoses
    • Preventive care
    • Patient and family health education

    Your primary care team also coordinates many other care and services you may receive, including:

    • Labs and blood work
    • Mental health care
    • Women's health care
    • Radiology and other diagnostic imagery
    • Social services
    • Telehealth
    • Other specialty care and services

    Except for medical emergencies, primary care is provided only through scheduled appointments.

    Emergency Services are provided only by the Emergency Department on the West Roxbury campus. However, for urgent conditions that are appropriate to be treated on an outpatient basis in a primary care clinical setting, same-day or next-day appointments in primary care are available.

    Patient Call Center

    The Patient Call Center is a very important part of primary care, providing ready access to the primary care team. Patients may use this system to communicate with the team, receive clinical advice or answers to questions, request renewal of medications, and to make or change a clinic appointment. All patients enrolled in primary care have access to this service.

    To reach the Patient Call Center, dial 1-800-865-3384 -- available 24 hours per day.

    Prosthetics and rehabilitation

    We provide and help you use medical aids, hearing aids, state-of-the-art adaptive home equipment and other equipment to help you preserve and increase your mobility and independence.

    Contact information

    Hours
    • Mon. Closed
    • Tue. 8:00 a.m. to 4:00 p.m.
    • Wed. Closed
    • Thu. 8:00 a.m. to 4:00 p.m.
    • Fri. Closed
    • Sat. Closed
    • Sun. Closed
    Main Phone
    Appointments

    Ask your primary care or specialty provider for a referral.

    Main Phone

    Referral required? Yes

    Walk-ins accepted? No

    VA is the world’s largest and most comprehensive provider of sensory aides and prosthetic devices. Veterans enrolled in the VA Boston Healthcare System and referred by a physical medicine and rehabilitation physician can receive the full range of services and equipment, including:

    • Artificial limbs and surgical implants, including artificial joints and pacemakers
    • Wheelchairs and other medical devices
    • Aids for Veterans who are blind, have low vision, or are hearing impaired
    • Adaptive equipment and modifications to make your vehicle or home more accessible
    • Other devices and services to help increase your mobility, dignity, and independence
    • Clothing allowance for Veterans with devices that damage their clothing

    Here are some useful links for more information:

    Automotive adaptive equipment 

    Clothing Allowance

    Home Improvement and Structural Alterations (HISA)

    Psychiatry

    If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments  and medications when needed.

    Contact information

    Hours
    • Mon. 24/7
    • Tue. 24/7
    • Wed. 24/7
    • Thu. 24/7
    • Fri. 24/7
    • Sat. 24/7
    • Sun. 24/7
    Main Phone
    Appointments

    Contact us to schedule, reschedule or cancel your appointment.

    Brockton VA Mental Health - Main
    Brockton VA Mental Health - Alternate
    Brockton Urgent Care Clinic
    Veterans Crisis Line

    Referral required? No

    Walk-ins accepted? No

    Schedule an appointment online

    Good mental health is a vital part of your overall wellness. Our psychiatry teams offer consultation, evaluation, and treatment to help you with a range of mental and behavioral health problems, including:

    • Depression (including sadness and grief), anxiety (including worry and nervousness) and personality disorders
    • Addictive behaviors and substance abuse
    • Post-traumatic stress disorder (PTSD) and combat-related stress disorder
    • Emotional issues like anger management and relationship challenges, confused thinking, memory problems, and invasive thoughts or ideas
    • Aggressive or self-harming behaviors

    Veterans in need of emergency assistance can call the Veterans Crisis Line by dialing 988 and pressing 1 for Veteran. You can also visit the Emergency Room at our West Roxbury campus 24/7.

    Same-day mental health care is available for Veterans who need it. During normal business hours, Veterans can be evaluated urgently at:
    Jamaica Plain Urgent Care Clinic: 857-364-5250
    Brockton Urgent Care Clinic: 774-826-2318
    West Roxbury Emergency Department: 857-203-5425 or 857-203-5426

    Routine outpatient mental health services are also available directly or through a referral from your primary care provider.

    Pulmonary medicine

    Common conditions: tuberculosis, respiratory conditions, sleep apnea, sleep problems

    Our pulmonary medicine team treats diseases and conditions that affect the lungs and breathing, including asthma, tuberculosis, chronic obstructive pulmonary disease, acute respiratory distress syndrome and sleep apnea.

    Contact information

    Hours
    • Mon. 24/7
    • Tue. 24/7
    • Wed. 24/7
    • Thu. 24/7
    • Fri. 24/7
    • Sat. 24/7
    • Sun. 24/7
    Main Phone
    Appointments

    Ask your primary care team for a referral.

    Main Phone

    Referral required? Yes

    Walk-ins accepted? No

    If you find it difficult to breathe or sleep, our pulmonary (lung) specialists can help! At the VA Boston Healthcare System, we offer inpatient and outpatient consultative services, pulmonary procedures -- including advanced bronchoscopy -- pulmonary function tests, sleep and allergy evaluations and treatment, and respiratory therapy. We provide education, pulmonary rehabilitation and treatments, including:

    • Oxygen therapy, when needed, to help you stay active and breathe better
    • In person and virtual pulmonary rehabilitation to increase your exercise capacity, reduce respiratory symptoms, and increase your feelings of optimism and accomplishment
    • Treatments and comprehensive recommendations to help you manage your respiratory symptoms, other conditions that may affect your breathing, weight, and potentially improve energy level
    • Tests to measure your lung function, lung volume and blood gas

    We work closely with our Allergy/Immunology team in the same location. Our sleep specialists diagnose and treat sleep apnea and sleep disorders.

    To access care, ask your Primary Care team for a referral.

    Radiology

    We use imaging to help screen for, diagnose, and treat illness and injury. We provide X-rays and other imaging technologies.

    Contact information

    Radiology at the Brockton Campus
    Building 3 Room B124, 1st floor
    Hours
    • Mon. 8:00 a.m. to 4:30 p.m.
    • Tue. 8:00 a.m. to 4:30 p.m.
    • Wed. 8:00 a.m. to 4:30 p.m.
    • Thu. 8:00 a.m. to 4:30 p.m.
    • Fri. 8:00 a.m. to 4:30 p.m.
    • Sat. Closed
    • Sun. Closed
    Main Phone
    Appointments

    Ask your primary care or specialty provider for a referral.

    Main Phone

    Referral required? Yes

    Walk-ins accepted? No

    We offer radiology and imaging services to diagnose and treat many medical conditions. Our services* include:

    • X-ray
    • Ultrasound
    • Mammography (mammograms)
    • Computed tomography (CT)
    • Positron emission tomography (PET)
    • Magnetic resonance imaging (MRI)
    • Nuclear medicine
    • Bone density testing
    • Fluoroscopy
    • Angiography

    VA Boston is equipped with the most advanced imaging technology available, and offers advanced interventional radiology services with many highly specialized procedures.

    The radiology team consists of both technologists and radiologists. Each technologist is trained specifically for the test performed. The radiologists are medical doctors who interpret the resulting images. After they review your images and medical history, the radiologists send a report of the findings to your doctor who ordered the test. Usually you will not meet with a radiologist during your appointment. He or she will speak with your doctor about any significant findings or to learn more about you.

    As we are an affiliate of Boston University School of Medicine and Harvard Medical School, teaching is an important part of our mission. Our radiologists are regularly involved in teaching and supervising medical residents.

    *Not all services are available at all campuses. 

    Rehabilitation and extended care

    We provide medical care and rehabilitation services to Veterans in our Community Living Center and in their homes. Services include home-based primary care, medical foster home support, and hospice and palliative care.

    Contact information

    Community Living Center
    Building 4
    Hours
    • Mon. 24/7
    • Tue. 24/7
    • Wed. 24/7
    • Thu. 24/7
    • Fri. 24/7
    • Sat. 24/7
    • Sun. 24/7
    Main Phone
    Community Living Center Main Number
    Appointments

    Ask your primary care or specialty provider for a referral.

    Main Phone

    Referral required? Yes

    Walk-ins accepted? No

    We provide long-term care to help you and your family when you’re dealing with a disability, chronic (long-lasting) illness, terminal illness, or serious health issues related to aging. Our long-term health care services include:

    • 24/7 nursing and medical care
    • Physical therapy
    • Help with daily tasks like bathing, dressing, making meals and taking medicine
    • Pain management and palliative care to relieve suffering and improve quality of life for people with serious illnesses
    • Hospice care to provide comfort and compassionate care for people in the last phases of an incurable illness
    • To learn more about the different types of extended care that VA provides, see our guide to long-term services and support.

    Learn more about VA long-term care

    Rheumatology

    Common conditions: arthritis, Crohn's disease, gout, lupus
    Our team cares for and treats Veterans with joint and autoimmune conditions.

    Contact information

    Brockton Campus Rheumatology Clinic
    Building 3 Room C-313
    Hours
    • Mon. Closed
    • Tue. 8:30 a.m. to 3:00 p.m.
    • Wed. 8:30 a.m. to 3:00 p.m.
    • Thu. Closed
    • Fri. Closed
    • Sat. Closed
    • Sun. Closed
    Main Phone
    Rheumatology Main Office
    Appointments

    Ask your primary care provider for a referral.

    Main Phone

    Referral required? Yes

    Walk-ins accepted? No

    Our doctors treat inflammation, stiffness or pain in your muscles, joints and tendons. Common rheumatic illnesses include:

    • Rheumatoid arthritis
    • Psoriatic arthritis, ankylosing spondylitis
    • Lupus, scleroderma, and Sjogren’s syndrome
    • Gout and pseudogout
    • Osteoarthritis
    • Vasculitis and myositis
    • Other chronic regional musculoskeletal problems, such as tendonitis or bursitis

    When Should You See a Rheumatologist?

    Watch this video for more information.

    How to Make an Appointment

    Appointments with the department of Rheumatology require a referral by your primary care physician.

    Patient Education Material Links

    Here are some useful patient education resources, both from VA and from other credible sources. VA does not endorse or maintain non-VA materials or websites. We are continually expanding resources, so check for new materials...

    PTSD tied to autoimmune disorders

    About arthritis

    American College of Rheumatology

    Arthritis Organization

    Sleep medicine

    Common conditions: insomnia, narcolepsy, restless legs syndrome, sleep apnea, sleepwalking

    The sleep medicine service diagnoses and treats your sleep problems, including trouble sleeping, breathing difficulties while sleeping, snoring, teeth grinding and jaw clenching.

    Contact information

    Hours
    • Mon. 7:30 a.m. to 4:00 p.m.
    • Tue. 7:30 a.m. to 4:00 p.m.
    • Wed. 7:30 a.m. to 4:00 p.m.
    • Thu. 7:30 a.m. to 4:00 p.m.
    • Fri. 7:30 a.m. to 4:00 p.m.
    • Sat. Closed
    • Sun. Closed
    Sleep Clinic main number
    Appointments

    Ask your VA Primary Care team for a referral.

    Sleep Clinic main number

    Referral required? Yes

    Walk-ins accepted? No

    At various points in our lives, all of us suffer from a lack of sleep. But, if you are spending enough time in bed and still wake up tired or feel very sleepy during the day, you may have a sleep disorder. We can help. Our sleep specialists can:

    • Diagnose and treat sleep apnea and other sleep disorders
    • Perform sleep testing either at home or in a specialized Sleep Laboratory

    For more information, ask your VA Primary Care team or call the Sleep Clinic at 774-826-1748 during regular business hours.  

    For information on insomnia and how you can manage it, visit Path to Better Sleep - Veteran Training (va.gov).

    Services available by location...

    Physician services available at:

    Sleep technologist services available at:

    In-laboratory sleep testing available at:

    Social work

    Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

    Contact information

    Hours
    • Mon. 8:00 a.m. to 4:00 p.m.
    • Tue. 8:00 a.m. to 4:00 p.m.
    • Wed. 8:00 a.m. to 4:00 p.m.
    • Thu. 8:00 a.m. to 4:00 p.m.
    • Fri. 8:00 a.m. to 4:00 p.m.
    • Sat. Closed
    • Sun. Closed
    Main Phone
    Appointments

    Ask your primary care or specialty provider to speak to a social worker.

    Main Phone

    Referral required? Yes

    Walk-ins accepted? No

    Services we provide at VA Boston health care

    Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA and community-based resources to meet your needs, such as:

    • Case management
    • Community living
    • Counseling
    • Discharge Planning
    • Home health services
    • Independent living
    • Legal services
    • Transportation

    Spinal cord injuries and disorders

    If you have a spinal cord injury or disorder, our specialists provide coordinated care throughout your life. We work to help you achieve your goals for independence, productivity and quality of life.

    Contact information

    Spinal Cord Injuries and Disorders Inpatient Unit
    Building 8
    Hours
    • Mon. 24/7
    • Tue. 24/7
    • Wed. 24/7
    • Thu. 24/7
    • Fri. 24/7
    • Sat. 24/7
    • Sun. 24/7
    Main Phone
    Tours Arranged Through the SCI Inpatient Social Worker
    Appointments

    A referral may be initiated by the individual, family, physician, social worker or case manager.

    SCI Admissions Office

    Referral required? Yes

    Walk-ins accepted? No

    The VA Boston Healthcare System provides the full continuum of care to Veterans and active-duty service members with a spinal cord injury or disorder, including rehabilitation, acute care and sustaining care  through a comprehensive, multidisciplinary model. Our sustaining care services for Veterans with SCI include primary care, preventive care, ongoing rehabilitation needs, medical management, outpatient care, home care and long-term care. The VA Boston SCI Center is the hub site covering all six New England states as part of the SCI hub and spoke network within VA New England. Our experienced primary care providers are trained to check for problems more common in people with spinal cord injuries, such as:

    • Pressure ulcers
    • Pneumonia
    • Blood clots
    • Bladder and sexual issues
    • Constipation and other gastrointestinal problems
    • Sexual issues

    Learn more about the VA spinal cord injuries and disorders care system

    Here are some helpful links for VA Boston Veteran patients and their caregivers:

    Suicide prevention

    Call our Veterans Crisis Line at 988 and press 1 for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.

    Contact information

    Hours
    • Mon. 24/7
    • Tue. 24/7
    • Wed. 24/7
    • Thu. 24/7
    • Fri. 24/7
    • Sat. 24/7
    • Sun. 24/7
    Main Phone
    Appointments

    Call our Veterans Crisis Line at 800-273-8255 and press 1 for help anytime, 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.

    Main Phone

    Referral required? No

    Walk-ins accepted? Yes

    Schedule an appointment online

    We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:

    • Suicide prevention care coordinators
    • Suicide prevention case managers
    • Gun safety locks

    Mental health services at VA Boston offer same-day access to mental health care for Veterans who need it. Our emergency department on the West Roxbury campus is also open 24/7 for Veterans with urgent mental health care needs outside of regular business hours.

    Additionally, VA offers mobile apps that support many aspects of mental health and wellness. Visit https://mobile.va.gov/appstore/mental-health to learn more. 

    Veterans and their loved ones can always call VA’s Veterans Crisis Line by dialing 988 and pressing 1, chat at www.veteranscrisisline.net, or text 838255, 24 hours a day, 7 days a week, 365 days a year.

    Learn more and connect with a care coordinator

    Surgery

    If you are having surgery, we make sure that your procedure and follow-up care are safe and high-quality.

    Contact information

    Hours
    • Mon. 24/7
    • Tue. 24/7
    • Wed. 24/7
    • Thu. 24/7
    • Fri. 24/7
    • Sat. 24/7
    • Sun. 24/7
    Main Phone
    Appointments

    Ask your primary care or specialty provider for a referral.

    Main Phone

    Referral required? Yes

    Walk-ins accepted? No

     

    Surgery, otherwise known as General Surgery  is a surgical specialty that focuses on alimentary canal [GI Tract] and abdominal contents including the esophagus, stomach, small intestine, large intestine, liver, pancreas, gallbladder, appendix and bile ducts, and often the thyroid gland.  We also deal with diseases involving the skin, breast, and hernias and perform endoscopic procedures such as gastroscopy and colonoscopy.

    We treat the following conditions

    • Anti-reflux- laparoscopic, robotic, and open procedures for reflux and hiatal hernia management.
    • Breast- male breast care
    • Colon and Rectal Surgery- laparoscopic and open colon/rectal resection
    • Endocrine- parathyroidectomy, thyroidectomy, adrenalectomy
    • Gallbladder-benign and malignant disease including cholecystitis, gallstones, polyps
    • Spleen – laparoscopic and open splenectomy
    • Liver, pancreas, and bile duct benign and cancer surgery
    • Hernia- laparoscopic and open incisional, inguinal, umbilical, ventral
    • Surgical Oncology- dealing with cancer of all portions of the gastrointestinal tract and para-thyroid; thyroid glands

     

    Learn more about of General surgery surgeons at VA Boston health care

    How to Make an Appointment

    If you aren't currently being seen by General surgery, you can be referred by your Primary Care Provider for an initial consultation. If you are already being followed by General Surgery, please call the clinic directly at 857-203-5764

     

     

    Telehealth

    With VA telehealth, you can get care from your health providers without having to travel. Get checkups and treatment, talk about your care and more—from home or elsewhere.

    Contact information

    Hours
    • Mon. 24/7
    • Tue. 24/7
    • Wed. 24/7
    • Thu. 24/7
    • Fri. 24/7
    • Sat. 24/7
    • Sun. 24/7
    Main Phone
    Appointments

    Contact your primary care provider for a telehealth referral.

    Main Phone

    Referral required? Yes

    Walk-ins accepted? No

    Telehealth is just one of the virtual care technologies we offer. Click here  to learn more about Connected Care resources, which offer greater convenience and empower you to take charge of your health care from the comfort of your home. 

    We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in specialties such as:

    • Mental health
    • Retinal care (eye)
    • Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
    • Dermatology
    • Rehabilitation
    • Primary care

    Urology

    Common conditions: prostate cancer, erectile dysfunction, urinary disorders
    We offer understanding and advanced care and treatment to Veterans with conditions that affect the male urinary and reproductive systems and the female urinary system.

    Contact information

    Urology at the Brockton Campus
    Building 3 2nd Floor, Room B-202
    Hours
    • Mon. Closed
    • Tue. Closed
    • Wed. 9:00 a.m. to 3:30 p.m.
    • Thu. Closed
    • Fri. 9:00 a.m. to 3:30 p.m.
    • Sat. Closed
    • Sun. Closed
    Main Phone
    Urology at Brockton office number
    Appointments

    If you aren't currently being seen by Urology, please ask your Primary Care team for an initial consult. If you are already being followed by Urology, please call the clinic office directly.

    Main Phone

    Referral required? Yes

    Walk-ins accepted? No

    We evaluate, diagnose, and treat a wide range of urology diseases and conditions that include kidney stones, erectile dysfunction, urinary incontinence, prostate cancer and more. We provide you with medical care, surgery, and minimally invasive procedures for health issues that affect:

    • Bladder
    • Female urogynecologic health
    • Infertility
    • Kidneys
    • Male reproductive organs
    • Ureter and urethra

    Learn more about our Urology Surgical Staff

    How to Make an Appointment 

    If you aren't currently being seen by Urology, you can be referred by your Primary Care Provider for an initial consultation. If you are already being followed by Urology, please call the clinic directly.

    Note: Please bring any applicable non-VA records or X-Rays with you when coming to your Urology appointment.

    Wheelchair and mobility

    Common conditions: lightweight manual

    We provide support and assistive devices, including wheelchairs, scooters, walkers and canes, to help you preserve and increase your mobility.

    Contact information

    Hours
    • Mon. 7:30 a.m. to 4:00 p.m.
    • Tue. 7:30 a.m. to 4:00 p.m.
    • Wed. 7:30 a.m. to 4:00 p.m.
    • Thu. 7:30 a.m. to 4:00 p.m.
    • Fri. 7:30 a.m. to 4:00 p.m.
    • Sat. Closed
    • Sun. Closed
    Main number
    Wheelchair repair
    Appointments

    Call the clinic for an evaluation, or ask your primary care or specialty provider for a referral.

    Main number

    Referral required? No

    Walk-ins accepted? No

    Our team works with you to:

    • Assess your individual need for mobility, which may include lightweight manual and sports or power wheelchairs
    • Optimize seating positioning
    • Achieve maximum function and independence
    • Promote good posture, breathing, digestion and tissue health
    • Prevent complications and additional injuries, such as pressure ulcers

    VA Boston Wheelchair and Seating Clinics provide lifelong service. Our program will repair damaged equipment or replace equipment when it is beyond repair, or when it is due for replacement.

    Virtual care:

    If the Veteran or caregiver has access to Veteran Video Connect on their smartphone, tablet or computer, there is a possibility that a portion of the wheelchair and seating visit could be conducted virtually. The program encourages Veterans to inquire about this virtual clinic option at time of scheduling.

    How to schedule with Wheelchair and Seating clinics:

    • Veterans can call the clinic and self-refer if they feel an evaluation is indicated
    • Veterans can obtain a referral from their primary care doctor or another specialty provider

    Whole health

    Whole health puts you at the center of care, rather than your illnesses or conditions. We work with you to develop a personalized health plan based on your values, needs, and goals.

    Contact information

    Hours
    • Mon. 7:30 a.m. to 4:00 p.m.
    • Tue. 7:30 a.m. to 4:00 p.m.
    • Wed. 7:30 a.m. to 4:00 p.m.
    • Thu. 7:30 a.m. to 4:00 p.m.
    • Fri. 7:30 a.m. to 4:00 p.m.
    • Sat. Closed
    • Sun. Closed
    Appointments

    Contact us to schedule, reschedule or cancel your appointment.

    Whole Health

    Partner with your healthcare team to explore what matters most to you and develop a personalized health plan based on your values, needs and goals. 

    Explore the services offered by the Whole Health Team:

    • Attend a Veteran-led “Introduction to Whole Health” class to learn how Whole Health can support your health goals
    • Participate in a “Taking Charge of Your Life & Health” group to explore the areas of life where you can set goals
    • Explore “what matters most to you” with a Whole Health peer partner
    • Partner with a Whole Health coach to explore different aspects of your life that can affect health and well-being
    • Join Ompractice for live virtual Tai Chi, Yoga and other wellness classes

    Additional resources about Whole Health

    Ask your healthcare team for a referral or call 857-203-4876.

    Women Veteran care

    Common conditions: women's primary care, mental health, obstetrics and gynecology, pap smear, mammogram

    We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

    Contact information

    Hours
    • Mon. 24/7
    • Tue. 24/7
    • Wed. 24/7
    • Thu. 24/7
    • Fri. 24/7
    • Sat. 24/7
    • Sun. 24/7
    Main Phone
    Women Veterans program manager
    National VA Women Veterans Call Center
    Appointments

    Contact us to schedule, reschedule or cancel your appointment.

    Main Phone

    Referral required? No

    Walk-ins accepted? No

    Schedule an appointment online

    Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health and work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery and breast illness. Our services for women Veterans include:

    • Ultrasounds, mammograms, Pap and HPV tests
    • Mental health care and counseling
    • Lifestyle wellness services
    • Menopause treatment, including hormonal therapy
    • Family planning, contraceptive care and infertility evaluation

    Learn more and connect with the Women Veterans Program Manager

    Women Veterans Call Center

    The Women Veterans Call Center provides women Veterans information about VA services and resources, benefits and eligibility. The toll-free line is available Monday through Friday, 8:00 a.m. – 10:00 p.m. Eastern Time and on Saturdays, 8:00 a.m. – 6:30 p.m. Please see the Women Veterans Call Center website or call 855-VA-WOMEN -- 855-829-6636. Call, chat or text are all available.

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