Sample PBI Questions
PBI questions focus on learning about a particular performance situation or task, the action taken on your part, and the outcomes of your action. Here are several examples of what you should expect:
Now that you have an idea of what kinds of questions to expect, the next step is how to answer them. To give a complete answer to a behavior-based question, you must, first, reflect on specific situations that you faced while working (include any volunteering or internships), then, describe the specific action you took, and, finally, the outcome as a result of your actions. The interviewer will be looking for concrete examples not generalities. A helpful hint would be to remember the initials "PAR" for "Problem, Action, and Results" such as "PAR for the Course." Here's an example:
Below is a link to sample PBI questions and description of levels. We've provided descriptions of these different tools to help you prepare for your interview.
PBI Questions -Microsoft Excel Version
PBI Questions- Microsoft Word Version
PBI Questions- Easy to use search functionality enabling you to search by HPDM level, core competency, and words. (Functionality only open for VA employees)
Description of Levels
Level I—Frontline staff, those who do not supervise others.
Level II— Supervisors, Team Leaders, Work Unit Leaders, those who lead the work of a natural group of people, either temporarily (process improvement team leader) or as an ongoing role (foreman, section leader).
Level III—These Mid-level managers are generally those who supervise Level II staff or division, department, or service line managers. Level III staff are those in charge of a major function in an organization.
Level IV—Executive leaders, those responsible for the overall functioning and outcomes of the organization.