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In 2016, VA embarked on the largest transformation in its history to improve access to care for our nation’s Veterans. Central to this vision is the commitment to enhanced access and a consistent set of expectations regarding what a Veteran deserves when he or she enters a VA Medical Center.
Same Day Services in Primary Care and Mental Health
In 2016, the Department of Veterans Affairs (VA) embarked on the largest transformation in VA history to improve access to care for our nation’s Veterans. Central to this vision is the commitment to enhanced access and a consistent set of expectations regarding what a Veteran deserves when he or she enters a VA Medical Center. These expectations are summarized in the MyVA Access Declaration, and include timely access to Same Day Services as needed in Primary Care and Mental Health. As a part of our Access transformation, all 166 VA Medical Centers now offer Same Day Services for Veterans with the most urgent needs. This will provide Veterans with timely access to care when care is needed right away.
"When you contact us, we will either address your need that day or schedule appropriate follow up care, depending on the urgency. We may address your health care need by providing a face to face visit, returning a phone call, arranging a telehealth or video care visit, responding by secure email, or scheduling a future appointment." --- Dr. David Shulkin, Secretary of Veterans Affairs
Same Day Services for Veterans in Primary Care and Mental Health are available at every VA Medical Center and vary by location.Locate your local VA Medical Centerto make an appointment by contacting your local VA Medical Center PACT or Mental Health Team.
Tell Us Your Story
Veterans across the country are experiencing Same Day Services in Primary Care and Mental Health, and they are telling their stories. Do you have a Same Day Services story to share with Veterans?Share your comments, your thoughts and or your story with other Veterans across the country.