Bereaved Family Survey Scores for Hospice Care
July 1, 2024 - June 30, 2025
- Survey scores may help you or your family when faced with choosing a nursing home setting for hospice care.
- Care received was rated on a scale of 0 to 10, with 10 being the best care. The scores below show the percentage of those families who rated care a 9 or 10.
- The scores on the left side of the table are for hospice care in VA Community Living Centers (CLCs).
- The scores on the right side of the table are Medicare averages for non-VA hospice care in all types of settings, including home.
|
VA Community Living Centers |
|
Non-VA Settings |
|||
|
State |
VA Facility |
Score |
|
State |
Score |
|
AZ |
Prescott |
87% |
|
AZ |
82% |
|
AZ |
Tucson |
84% |
|
AZ |
82% |
|
CA |
Loma Linda |
84% |
|
CA |
79% |
|
CA |
Long Beach |
81% |
|
CA |
79% |
|
CA |
Los Angeles |
94% |
|
CA |
79% |
|
CA |
Northern California |
87% |
|
CA |
79% |
|
CA |
Palo Alto |
85% |
|
CA |
79% |
|
CA |
San Diego |
89% |
|
CA |
79% |
|
CA |
San Francisco |
86% |
|
CA |
79% |
|
CT |
West Haven |
90% |
|
CT |
79% |
|
CO |
Grand Junction |
88% |
|
CO |
81% |
|
DC |
Washington DC |
77% |
|
DC |
N/A |
|
FL |
Bay Pines |
89% |
|
FL |
79% |
|
FL |
Lake City |
88% |
|
FL |
79% |
|
FL |
Miami |
90% |
|
FL |
79% |
|
FL |
Orlando |
80% |
|
FL |
79% |
|
FL |
Tampa |
88% |
|
FL |
79% |
|
FL |
West Palm Beach |
86% |
|
FL |
79% |
|
IA |
Central Iowa |
85% |
|
IA |
85% |
|
ID |
Boise |
91% |
|
ID |
84% |
|
IL |
Hines |
88% |
|
IL |
81% |
|
IL |
Marion |
89% |
|
IL |
81% |
|
KS |
Wichita |
81% |
|
KS |
84% |
|
KY |
Leestown |
94% |
|
KY |
87% |
|
LA |
New Orleans |
83% |
|
LA |
84% |
|
MA |
Bedford |
94% |
|
MA |
81% |
|
MA |
Brockton |
92% |
|
MA |
81% |
|
MD |
Baltimore |
88% |
|
MD |
79% |
|
ME |
Togus |
98% |
|
ME |
84% |
|
MI |
Ann Arbor |
89% |
|
MI |
82% |
|
MI |
Iron Mountain |
98% |
|
MI |
82% |
|
MI |
Saginaw |
92% |
|
MI |
82% |
|
MN |
Minneapolis |
86% |
|
MN |
82% |
|
MN |
St. Cloud |
93% |
|
MN |
82% |
|
MO |
Jefferson Barracks |
78% |
|
MO |
83% |
|
MS |
Biloxi |
90% |
|
MS |
84% |
|
NC |
Asheville |
95% |
|
NC |
85% |
|
NC |
Durham |
79% |
|
NC |
85% |
|
NC |
Salisbury |
94% |
|
NC |
85% |
|
ND |
Fargo |
90% |
|
ND |
83% |
|
NE |
Grand Island |
84% |
|
NE |
84% |
|
NJ |
Lyons |
89% |
|
NJ |
78% |
|
NM |
Albuquerque |
88% |
|
NM |
80% |
|
NV |
Reno |
87% |
|
NV |
80% |
|
NY |
Buffalo |
80% |
|
NY |
84% |
|
NY |
Northport |
82% |
|
NY |
84% |
|
OH |
Chillicothe |
91% |
|
OH |
81% |
|
OH |
Cincinnati |
79% |
|
OH |
81% |
|
OH |
Cleveland |
91% |
|
OH |
81% |
|
OH |
Dayton |
82% |
|
OH |
81% |
|
OK |
Oklahoma City |
82% |
|
OK |
82% |
|
OR |
Portland |
70% |
|
OR |
81% |
|
OR |
Roseburg |
91% |
|
OR |
81% |
|
PA |
Altoona |
87% |
|
PA |
82% |
|
PA |
Butler |
97% |
|
PA |
82% |
|
PA |
Erie |
86% |
|
PA |
82% |
|
PA |
Lebanon |
86% |
|
PA |
82% |
|
PA |
Philadelphia |
80% |
|
PA |
82% |
|
PA |
Pittsburgh |
85% |
|
PA |
82% |
|
PA |
Wilkes Barre |
82% |
|
PA |
82% |
|
PR |
San Juan |
100% |
|
PR |
80% |
|
SC |
Columbia |
86% |
|
SC |
82% |
|
SD |
Black Hills |
95% |
|
SD |
84% |
|
SD |
Sioux Falls |
92% |
|
SD |
84% |
|
TN |
Mountain Home |
91% |
|
TN |
83% |
|
TX |
Amarillo |
93% |
|
TX |
80% |
|
TX |
Dallas |
88% |
|
TX |
80% |
|
TX |
Houston |
69% |
|
TX |
80% |
|
TX |
San Antonio |
91% |
|
TX |
80% |
|
TX |
Temple |
89% |
|
TX |
80% |
|
VA |
Hampton |
82% |
|
VA |
80% |
|
VA |
Richmond |
91% |
|
VA |
80% |
|
VA |
Salem |
100% |
|
VA |
80% |
|
WA |
Spokane |
88% |
|
WA |
81% |
|
WI |
Madison |
91% |
|
WI |
81% |
|
WI |
Milwaukee |
95% |
|
WI |
81% |
|
WI |
Tomah |
89% |
|
WI |
81% |
|
WV |
Martinsburg |
92% |
|
WV |
84% |
|
USA |
|
87% |
|
USA |
82% |
NOTE
Scores are only provided for CLCs that received at least 30 surveys in a 24-month period.
