Bereaved Family Survey Scores for Hospice Care
July 1, 2024 - June 30, 2025
- Survey scores may help you or your family when faced with choosing a nursing home setting for hospice care.
- Care received was rated on a scale of 0 to 10, with 10 being the best care. The scores below show the percentage of those families who rated care a 9 or 10.
- The scores on the left side of the table are for hospice care in VA Community Living Centers (CLCs).
- The scores on the right side of the table are Medicare averages for non-VA hospice care in all types of settings, including home.
|
VA Community Living Centers |
|
Non-VA Settings |
|||
|
State |
VA Facility |
Score |
|
State |
Score |
|
AZ |
Tucson |
82% |
|
AZ |
82% |
|
CA |
Loma Linda |
89% |
|
CA |
78% |
|
CA |
Long Beach |
92% |
|
CA |
78% |
|
CA |
Palo Alto |
81% |
|
CA |
78% |
|
CA |
San Diego |
88% |
|
CA |
78% |
|
CT |
West Haven |
88% |
|
CT |
79% |
|
FL |
Bay Pines |
84% |
|
FL |
78% |
|
FL |
Tampa |
90% |
|
FL |
78% |
|
FL |
West Palm Beach |
88% |
|
FL |
78% |
|
IA |
Central Iowa |
86% |
|
IA |
84% |
|
ID |
Boise |
88% |
|
ID |
83% |
|
IL |
Hines |
84% |
|
IL |
80% |
|
IL |
Marion |
90% |
|
IL |
80% |
|
LA |
New Orleans |
74% |
|
LA |
84% |
|
MA |
Bedford |
98% |
|
MA |
80% |
|
MA |
Brockton |
92% |
|
MA |
80% |
|
MD |
Baltimore |
84% |
|
MD |
79% |
|
ME |
Togus |
100% |
|
ME |
83% |
|
MI |
Saginaw |
94% |
|
MI |
81% |
|
MN |
Minneapolis |
85% |
|
MN |
81% |
|
MN |
St. Cloud |
92% |
|
MN |
81% |
|
MO |
Jefferson Barracks |
80% |
|
MO |
83% |
|
NC |
Asheville |
97% |
|
NC |
84% |
|
NC |
Durham |
82% |
|
NC |
84% |
|
NC |
Salisbury |
90% |
|
NC |
84% |
|
NM |
Albuquerque |
88% |
|
NM |
79% |
|
NY |
Buffalo |
76% |
|
NY |
84% |
|
OH |
Cincinnati |
74% |
|
OH |
80% |
|
OH |
Cleveland |
91% |
|
OH |
80% |
|
OH |
Dayton |
80% |
|
OH |
80% |
|
OK |
Oklahoma City |
80% |
|
OK |
82% |
|
PA |
Lebanon |
85% |
|
PA |
82% |
|
PA |
Pittsburgh |
84% |
|
PA |
82% |
|
SD |
Sioux Falls |
86% |
|
SD |
82% |
|
TN |
Mountain Home |
87% |
|
TN |
82% |
|
TX |
Dallas |
94% |
|
TX |
80% |
|
TX |
Houston |
80% |
|
TX |
80% |
|
VA |
Richmond |
90% |
|
VA |
80% |
|
WI |
Madison |
92% |
|
WI |
81% |
|
WI |
Milwaukee |
98% |
|
WI |
81% |
|
WI |
Tomah |
92% |
|
WI |
81% |
|
WV |
Martinsburg |
93% |
|
WV |
83% |
|
USA |
|
87% |
|
USA |
81% |
NOTE
Scores are only provided for CLCs that received at least 30 surveys in a 12-month period.
