VA Community Living Center Hospice Care
|
VA Community Living Center (CLC) Hospice Care July 1, 2024 - June 30, 2026 Bereaved Family Survey (BFS) Scores for facilities (>29 respondents) |
|
Community Hospice CAHPS (Consumer Assessment of Healthcare Providers and Systems) January 1, 2024 – December 31, 2025 (most recent available data) |
|||
|
VISN |
VA Facility |
VA BFS % “Top Box” (“9” or “10”) |
|
State |
Community Hospice CAHPS % “Top Box (“9” or “10”) State Average |
|
1 |
Bedford |
96% |
|
MA |
82% |
|
1 |
Brockton |
91% |
|
MA |
82% |
|
1 |
Togus |
98% |
|
ME |
85% |
|
1 |
West Haven |
92% |
|
CT |
82% |
|
2 |
Buffalo |
71% |
|
NY |
85% |
|
2 |
Lyons |
86% |
|
NJ |
80% |
|
2 |
Northport |
80% |
|
NY |
85% |
|
4 |
Altoona |
85% |
|
PA |
84% |
|
4 |
Butler |
97% |
|
PA |
84% |
|
4 |
Erie |
89% |
|
PA |
84% |
|
4 |
Lebanon |
87% |
|
PA |
84% |
|
4 |
Philadelphia |
84% |
|
PA |
84% |
|
4 |
Pittsburgh |
91% |
|
PA |
84% |
|
4 |
Wilkes Barre |
91% |
|
PA |
84% |
|
5 |
Baltimore |
83% |
|
MD |
80% |
|
5 |
Martinsburg |
94% |
|
WV |
85% |
|
5 |
Washington DC |
79% |
|
DC |
n/a |
|
6 |
Asheville |
95% |
|
NC |
87% |
|
6 |
Durham |
76% |
|
NC |
87% |
|
6 |
Richmond |
93% |
|
VA |
82% |
|
6 |
Salem |
100% |
|
VA |
82% |
|
6 |
Salisbury |
91% |
|
NC |
87% |
|
8 |
Bay Pines |
87% |
|
FL |
80% |
|
8 |
Lake City |
88% |
|
FL |
80% |
|
8 |
Miami |
90% |
|
FL |
80% |
|
8 |
Orlando |
83% |
|
FL |
80% |
|
8 |
Tampa |
90% |
|
FL |
80% |
|
8 |
West Palm Beach |
84% |
|
FL |
80% |
|
9 |
Leestown |
98% |
|
KY |
88% |
|
9 |
Mountain Home |
92% |
|
TN |
84% |
|
9 |
York |
94% |
|
TN |
84% |
|
10 |
Chillicothe |
85% |
|
OH |
83% |
|
10 |
Cincinnati |
80% |
|
OH |
83% |
|
10 |
Cleveland |
90% |
|
OH |
83% |
|
10 |
Dayton |
81% |
|
OH |
83% |
|
10 |
Saginaw |
93% |
|
MI |
83% |
|
12 |
Danville |
96% |
|
IL |
82% |
|
12 |
Hines |
82% |
|
IL |
82% |
|
12 |
Iron Mountain |
98% |
|
MI |
83% |
|
12 |
Madison |
85% |
|
WI |
83% |
|
12 |
Milwaukee |
92% |
|
WI |
83% |
|
12 |
Tomah |
93% |
|
WI |
83% |
|
15 |
Jefferson Barracks |
81% |
|
MO |
85% |
|
15 |
Marion |
90% |
|
IL |
82% |
|
15 |
Wichita |
84% |
|
KS |
86% |
|
16 |
Biloxi |
91% |
|
MS |
86% |
|
16 |
Houston |
71% |
|
TX |
82% |
|
16 |
Jackson |
78% |
|
MS |
86% |
|
16 |
New Orleans |
77% |
|
LA |
86% |
|
17 |
Amarillo |
91% |
|
TX |
82% |
|
17 |
Dallas |
89% |
|
TX |
82% |
|
17 |
San Antonio |
93% |
|
TX |
82% |
|
17 |
Temple |
91% |
|
TX |
82% |
|
19 |
Grand Junction |
87% |
|
CO |
83% |
|
19 |
Oklahoma City |
82% |
|
OK |
85% |
|
20 |
Boise |
92% |
|
ID |
85% |
|
20 |
Portland |
81% |
|
OR |
82% |
|
20 |
Roseburg |
90% |
|
OR |
82% |
|
21 |
Northern California |
78% |
|
CA |
80% |
|
21 |
Palo Alto |
82% |
|
CA |
80% |
|
21 |
Reno |
90% |
|
NV |
81% |
|
21 |
San Francisco |
90% |
|
CA |
80% |
|
22 |
Albuquerque |
91% |
|
NM |
82% |
|
22 |
Loma Linda |
87% |
|
CA |
81% |
|
22 |
Long Beach |
78% |
|
CA |
81% |
|
22 |
Los Angeles |
94% |
|
CA |
81% |
|
22 |
Prescott |
87% |
|
AZ |
85% |
|
22 |
San Diego |
87% |
|
CA |
81% |
|
22 |
Tucson |
87% |
|
AZ |
85% |
|
23 |
Black Hills |
98% |
|
SD |
85% |
|
23 |
Central Iowa |
88% |
|
IA |
86% |
|
23 |
Fargo |
89% |
|
ND |
87% |
|
23 |
Minneapolis |
83% |
|
MN |
84% |
|
23 |
Sioux Falls |
91% |
|
SD |
85% |
|
23 |
St. Cloud |
91% |
|
MN |
84% |
|
National |
VA CLC Hospice |
87% |
|
National Community Hospice CAHPS |
83% |
Notes:
“Top box” = a score of “9” or “10” on a scale of “0” to “10” in response to the question “Overall, how would you rate the quality of care that he/she received in the last month of life?”.
VA’s BFS and the CAHPS Hospice survey scores are adjusted for patient case-mix, though the techniques may differ. VA’s BFS scores are also adjusted for nonresponse bias.
Link to CAHPS Hospice Survey State Scores: Home Page (hospicecahpssurvey.org)
