VA Community Living Center Hospice Care
|
VA Community Living Center (CLC) Hospice Care April 1, 2024 - March 31, 2026 Bereaved Family Survey (BFS) Scores for facilities (>29 respondents) |
|
Community Hospice CAHPS (Consumer Assessment of Healthcare Providers and Systems) October 1, 2023 – September 30, 2025 (most recent available data) |
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|
VISN |
VA Facility |
VA BFS % “Top Box” (“9” or “10”) |
|
State |
Community Hospice CAHPS % “Top Box (“9” or “10”) State Average |
|
1 |
Bedford |
88% |
|
MA |
82% |
|
1 |
Brockton |
92% |
|
MA |
82% |
|
1 |
Togus |
92% |
|
ME |
84% |
|
1 |
West Haven |
86% |
|
CT |
81% |
|
2 |
Buffalo |
86% |
|
NY |
85% |
|
4 |
Lebanon |
94% |
|
PA |
83% |
|
4 |
Philadelphia |
81% |
|
PA |
83% |
|
4 |
Pittsburgh |
88% |
|
PA |
83% |
|
4 |
Wilkes Barre |
80% |
|
PA |
83% |
|
5 |
Baltimore |
96% |
|
MD |
80% |
|
5 |
Martinsburg |
92% |
|
WV |
85% |
|
6 |
Asheville |
88% |
|
NC |
86% |
|
6 |
Durham |
80% |
|
NC |
86% |
|
6 |
Richmond |
86% |
|
VA |
81% |
|
6 |
Salisbury |
87% |
|
NC |
86% |
|
8 |
Bay Pines |
88% |
|
FL |
79% |
|
8 |
Lake City |
85% |
|
FL |
79% |
|
8 |
Orlando |
83% |
|
FL |
79% |
|
8 |
Tampa |
79% |
|
FL |
79% |
|
8 |
West Palm Beach |
79% |
|
FL |
79% |
|
9 |
Leestown |
81% |
|
KY |
87% |
|
9 |
Mountain Home |
87% |
|
TN |
84% |
|
10 |
Cleveland |
95% |
|
OH |
82% |
|
10 |
Dayton |
86% |
|
OH |
82% |
|
10 |
Saginaw |
97% |
|
MI |
83% |
|
12 |
Hines |
89% |
|
IL |
82% |
|
12 |
Iron Mountain |
89% |
|
MI |
83% |
|
12 |
Madison |
92% |
|
WI |
83% |
|
12 |
Milwaukee |
91% |
|
WI |
83% |
|
12 |
Tomah |
79% |
|
WI |
83% |
|
15 |
Jefferson Barracks |
86% |
|
MO |
84% |
|
16 |
Houston |
70% |
|
TX |
81% |
|
16 |
New Orleans |
84% |
|
LA |
85% |
|
17 |
Dallas |
82% |
|
TX |
81% |
|
17 |
San Antonio |
84% |
|
TX |
81% |
|
19 |
Oklahoma City |
75% |
|
OK |
83% |
|
20 |
Boise |
97% |
|
ID |
84% |
|
20 |
Roseburg |
89% |
|
OR |
82% |
|
21 |
Palo Alto |
78% |
|
CA |
80% |
|
21 |
Reno |
80% |
|
NV |
81% |
|
21 |
San Francisco |
95% |
|
CA |
80% |
|
22 |
Albuquerque |
85% |
|
NM |
82% |
|
22 |
Loma Linda |
75% |
|
CA |
80% |
|
22 |
Long Beach |
80% |
|
CA |
80% |
|
22 |
Los Angeles |
91% |
|
CA |
80% |
|
22 |
Prescott |
85% |
|
AZ |
83% |
|
22 |
San Diego |
68% |
|
CA |
80% |
|
22 |
Tucson |
87% |
|
AZ |
83% |
|
23 |
Black Hills |
86% |
|
SD |
84% |
|
23 |
Central Iowa |
92% |
|
IA |
86% |
|
23 |
Minneapolis |
95% |
|
MN |
83% |
|
23 |
Sioux Falls |
81% |
|
SD |
84% |
|
23 |
St. Cloud |
91% |
|
MN |
83% |
|
National |
VA CLC Hospice |
85% |
|
National Community Hospice CAHPS |
83% |
Notes:
“Top box” = a score of “9” or “10” on a scale of “0” to “10” in response to the question “Overall, how would you rate the quality of care that he/she received in the last month of life?”.
VA’s BFS and the CAHPS Hospice survey scores are adjusted for patient case-mix, though the techniques may differ. VA’s BFS scores are also adjusted for nonresponse bias.
Link to CAHPS Hospice Survey State Scores: Home Page (hospicecahpssurvey.org)
