VA Community Living Center Hospice Care
|
VA Community Living Center (CLC) Hospice Care October 1, 2024 - September 30, 2025 Bereaved Family Survey (BFS) Scores for facilities (>29 respondents) |
|
Community Hospice CAHPS (Consumer Assessment of Healthcare Providers and Systems) April 1, 2023 – March 31, 2025 (most recent available data) |
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|
VISN |
VA Facility |
VA BFS % “Top Box” (“9” or “10”) |
|
State |
Community Hospice CAHPS % “Top Box (“9” or “10”) State Average |
|
1 |
Bedford |
94% |
|
MA |
80% |
|
1 |
Brockton |
91% |
|
MA |
80% |
|
1 |
Togus |
100% |
|
ME |
83% |
|
1 |
West Haven |
94% |
|
CT |
79% |
|
4 |
Lebanon |
84% |
|
PA |
82% |
|
4 |
Pittsburgh |
85% |
|
PA |
82% |
|
5 |
Baltimore |
90% |
|
MD |
78% |
|
5 |
Martinsburg |
92% |
|
WV |
83% |
|
6 |
Asheville |
93% |
|
NC |
84% |
|
6 |
Durham |
79% |
|
NC |
84% |
|
6 |
Richmond |
87% |
|
VA |
80% |
|
6 |
Salisbury |
94% |
|
NC |
84% |
|
8 |
Bay Pines |
83% |
|
FL |
78% |
|
8 |
Orlando |
87% |
|
FL |
78% |
|
8 |
Tampa |
91% |
|
FL |
78% |
|
8 |
West Palm Beach |
86% |
|
FL |
78% |
|
9 |
Leestown |
100% |
|
KY |
86% |
|
10 |
Cincinnati |
66% |
|
OH |
81% |
|
10 |
Cleveland |
91% |
|
OH |
81% |
|
10 |
Dayton |
84% |
|
OH |
81% |
|
12 |
Hines |
90% |
|
IL |
80% |
|
12 |
Madison |
95% |
|
WI |
81% |
|
12 |
Milwaukee |
95% |
|
WI |
81% |
|
12 |
Tomah |
97% |
|
WI |
81% |
|
15 |
Marion |
86% |
|
IL |
80% |
|
16 |
Houston |
70% |
|
TX |
80% |
|
17 |
Dallas |
94% |
|
TX |
80% |
|
19 |
Oklahoma City |
80% |
|
OK |
82% |
|
20 |
Boise |
90% |
|
ID |
83% |
|
21 |
Palo Alto |
76% |
|
CA |
78% |
|
22 |
Albuquerque |
86% |
|
NM |
79% |
|
22 |
Loma Linda |
86% |
|
CA |
78% |
|
22 |
Long Beach |
96% |
|
CA |
78% |
|
22 |
Prescott |
91% |
|
AZ |
82% |
|
22 |
San Diego |
92% |
|
CA |
78% |
|
22 |
Tucson |
84% |
|
AZ |
82% |
|
23 |
Central Iowa |
84% |
|
IA |
85% |
|
23 |
Minneapolis |
86% |
|
MN |
81% |
|
23 |
Sioux Falls |
90% |
|
SD |
83% |
|
23 |
St. Cloud |
91% |
|
MN |
81% |
|
National |
VA CLC Hospice |
87% |
|
National Community Hospice CAHPS |
81% |
Notes:
“Top box” = a score of “9” or “10” on a scale of “0” to “10” in response to the question “Overall, how would you rate the quality of care that he/she received in the last month of life?”.
VA’s BFS and the CAHPS Hospice survey scores are adjusted for patient case-mix, though the techniques may differ. VA’s BFS scores are also adjusted for nonresponse bias.
Link to CAHPS Hospice Survey State Scores: Home Page (hospicecahpssurvey.org)
