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Quality and Patient Safety (QPS)

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The Office of the Associate Deputy Under Secretary for Health for Quality and Patient Safety (QPS) drives quality management, patient safety and analytic support in the Veterans Health Administration. These components are critical to assuring that Veterans receive the best care possible, at the right time in the right place.

What is SHEP?

Learn about the Survey of Healthcare Experience of Patients (SHEP).

Access to Care Wait Times

This video shows how to find wait times for appointments at local VA health care facilities.