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Beneficiary Travel- Points of Contact

Click a VISN number on the map below to view Beneficiary Travel contacts for that region

VISN 8 VISN 8 VISN 1 VISN 2 VISN 4 VISN 6 VISN 5 VISN 10 VISN 12 VISN 9 VISN 15 VISN 19 VISN 16 VISN 17 VISN 23 VISN 21 VISN 20 VISN 21 VISN 20 VISN 19 VISN 22 VISN 8 VISN 7
VISN 1
Facility NamePrimary BT RepresentativePhone NumberAlternate BT RepresentativePhone Number
VA Boston Healthcare System - Jamaica Plain Marie Cuomo 857-364-2294 Roberto Garcia  857-364-5234
VA Maine Healthcare System - Togus Wayne Morey 207-623-8411 ext. 2261 Linda DuBois 207-623-8411 ext. 5717
Manchester VA Medical Center Nathaniel Laverriere 603-391-2206 Carl Christensen  
Edith Nourse Rogers Memorial VA (Bedford VA) Lori Durno 781-687-2563 David Morrall 781-687-4524
VA Central Western Massachusetts Health Care System Joseph Conroy 413-584-4040 ext. 2503 Marianne LaRochelle 413-584-4040 ext. 2460
Providence VA Medical Center Lisa Giragosian 401-273-7100 ext. 3550 Anthony Gore 401-273-7100 ext. 3483
White River Junction VA Medical Center Kenneth Webbley 802-295-9363 ext. 5739 Ronald Clark 802-295-9363 ext. 5199
VA Connecticut Healthcare System - West Haven Timothy T. Smith 203-932-5711 ext. 3517 Patrick Donaghey 203-932-5711 ext. 7835
VISN 2
Facility NamePrimary BT RepresentativePhone NumberAlternate BT RepresentativePhone Number
Albany VA Medical Center - Samuel S. Stratton Mignonette Crowson 518-626-6710 James Arrington 518-626-6721
VA New York Harbor Health Care System Karen Person 212-686-7500 ext. 6344 Kimberly Gray 718-836-6600 ext. 1971
Canandaigua VA Medical Center Shirley Brown 585-393-7320 Lisa Wild 585-393-7349
Rochester VA Outpatient Clinic Shirley Brown 585-393-7320 Danny Martinez 585-463-2600 ext. 32688
Bath VA Medical Center Stacey Foster 607 664-4899 Carl Haneline 607 664-4866
VA New Jersey Health Care Mimi Speight 973-676-1000 ext. 2466 Denise Paez 973-676-1000 ext. 3417
Syracuse VA Medical Center Terry Kavanaugh 315-425-4400 ext. 54056 Matthew Blair 315-425-4400 ext. 54056
Northport VA Medical Center Patricia Sangenito 631-261-4400 ext. 5579 Ann McCardle 631-261-4400 ext. 2361
VA Western NY Healthcare System  Jessica  Carr 716-862-8761 Ryan Vallery 716-862-6800
VA Hudson Valley Health Care System - Montrose  Steven Williams 914-737-4400 ext. 3527 Caprice Pack 845-831-2000 ext. 5086/2842
VA Hudson Valley Healthcare System - Castle Point Janene Wilkins-Graham 845-831-2000 ext. 5537 Caprice Pack 845-831-2000 ext. 5086/2842
James J. Peters VA Medical Center - Bronx Anthony Maldonado 718-584-9000 ext. 3781 Ariel Torres 718-584-9000 ext. 5324
VISN 4
Facility NamePrimary BT RepresentativePhone NumberAlternate BT RepresentativePhone Number
Altoona - James E. Van Zandt VA Medical Center Wendy Moore 814-943-8164 ext. 7564 Christina Spade 814-943-8164 ext. 7565
VA Butler Health Care Center Nicole Crawford 878-271-6821 Nick Curcio 724-285-2471
Lebanon VA Medical  Center Jennifer Stevey 717-272-6621 ext. 3774 Pamela S. Smith 717-272-6621 ext. 3773
Wilkes-Barre VA Medical Center Laurie Carlin 570-824-3521 ext. 7882 Gloria Sharon 570-824-3521 ext. 4925
VA Pittsburgh Healthcare System Michelle Castriota 412-360-6162 Melanie Miller 412-822-2049
Erie VA Medical Center Ella Spears 814-860-2973 Richard Arthur 814-860-2532
Coatesville VA Medical Center Michael Downs  302-994-2511 ext. 4105 Roy Cephas 302-994-2511 ext. 4469
Philadelphia VA Medical Center Beverly Phillips  610-384-7711 ext. 4450 Anya Keasley 610-384-7711 ext. 5013
Wilmington VA Medical Center Shardella Spaddy 215-823-5800 ext. 4165 Julie Burnett 215-823-5800 ext. 5119
VISN 5
Facility NamePrimary BT RepresentativePhone NumberAlternate BT RepresentativePhone Number
Huntington - Hershel "Woody" Williams VA Medical Center Jennifer Lund 304-429-6741 ext. 2317 Troy Knight 304-429-6741 ext. 2509
Washington DC VA Medical Center George Caldwell 202-745-8252 Michael Barnwell 202-745-8252
Martinsburg VA Medical Center Valerie Clark 304-263-0811 ext. 3192 Shawn Lawson 304-263-0811 ext. 4309`
Baltimore VA Medical Center - VA Maryland Healthcare System Richard Farr 410-605-7000 ext. 55424    
Clarksburg - Louis A. Johnson VA Medical Center Brian Goodwin 304-623-3461 ext. 3221 Charles Gumbus 304-623-3461 ext. 4154
Beckley VA Medical Center David Snyder 304-255-2121 ext. 4089 Kevin Pannell 304-255-2121 ext. 4702
VISN 6
Facility NamePrimary BT RepresentativePhone NumberAlternate BT RepresentativePhone Number
Asheville VA Medical Center Bryan Stewart 828-298-7911 ext. 2469 Melissa Burleson 828-298-7911 ext. 5613
Durham VA Medical Center Clarence Cooper 919-286-0411 ext. 6637 Melinda Marshall 919-286-0411 ext. 177588
Fayetteville VA Medical Center Tonia D. Holland 910-475-6046 Lisa R. Montgomery 910-475-6732
Hampton VA Medical Center William S. Shingleton 757-722-9961 ext. 3235 Lorrissa Phillips 757-722-9961 ext. 3720
Hunter Holmes McGuire VA Medical Center - Richmond Zimone Jackson 804-675-5000 ext. 4690 Tracy Adjip 804-675-5136
Salem VA Medical Center Sandra Albery 540-982-2463 ext. 2908 Deborah M. Lowery 540-982-2463 ext. 3535
Salisbury - W. G. (Bill) Hefner VA Medical Center Emma T. Knox 704-638-9000 ext. 14111 Christopher Dunbar 704-638-9000 ext. 12500
Charlotte Health Care Center John Akers 704-329-1300 ext. 31524 Carmen Smith 704-329-1300 ext. 31520
Kernersville Health Care Center Jamarla Phillips 336-515-5000 ext. 21138 Lisa Fredrickson 336-515-5000 ext. 21724
VISN 7
Facility NamePrimary BT RepresentativePhone NumberAlternate BT RepresentativePhone Number
Tuscaloosa VA Medical Center Stephen Bates 205-554-2000 ext. 2334 Sherry Washington 205-554-2000 ext. 2380
Decatur - Atlanta VA Health Care System Dominick Vior 404-321 6111 ext. 203650 Ralph Gary 404-321-6111 ext. 206649
Augusta - Charlie Norwood VA Medical Center Marcus Barnes, Supervisory Financial Administration & Program Specialist 706-733-0188 ext. 7696 Dawn Lewis 706-733-0188 ext. 6593
Birmingham VA Medical Center Jennifer Norwood 205-933-8101 ext. 4511 Tonya Colvin-Mills 205-933-8101 ext. 6196
Central Alabama Veterans Health Care System (Montgomery and Tuskegee) Emma Love  800-214-8387 ext. 3220 Gerald W. Johnson 800-214-8387 ext. 4596
Charleston - Ralph H. Johnson VA Medical Center Stephen "Justin" Massenberg 843-511-5011 ext. 4849 Joseph "Lee" Cook 843-577-5011 ext. 3686
Columbia VA Health Care System Roy Tucker Jr 803-776-1000 ext. 7027 Rodney Smith 803-776-1000 ext. 7181
Dublin - Carl Vinson VA Med Center Leon King 478-272-1210 ext. 3087  Harriet Isaac 478-272-1210 ext. 3087
VISN 8
Facility NamePrimary BT RepresentativePhone NumberAlternate BT RepresentativePhone Number
Bay Pines VA Health Care System Cora Omari 727-398-6661 ext. 10308 Helena (Lisa) Lawton 239-652-1800 
San Juan - VA Caribbean Healthcare System Lisandra Nieves 787-641-7582 ext. 31517 Virna Falcon 787-641-7582 ext. 31566
Bruce W. Carter - Miami VA Healthcare System  Christian Zegarra 305-575-7000 ext. 3030/3121 Jerome King 305-575-7000 ext. 3030/3121
Gainesville - Malcom Randall VA Medical Center, North FL/South GA  Veterans Health System Renea Young 352-548-6000 ext. 105320 Tanyetta Miranda 352-548-6000 ext. 107084
Lake City VA Medical Center Renea Young 352-548-6000 ext. 105320 Tanyetta Miranda 352-548-6000 ext. 107084
Jacksonville Outpatient Clinic (JOPC) Gwen D Gibbs 904-475-5800 ext. 506178  Erick Powell  904-475-5800 ext. 505718
Sgt Ernest I 'Boots' Thomas VA Clinic (Tallahassee VA Health Care Center) Mami Dockett 850-513-7637 Terrance White 850-513-7650
  Tammy Moulton 850-513 7527    
Perry Community Based Outpatient Clinic Karen Audry Gorby 850-223 8387    
St Augustine Community Based Outpatient Clinic David Sanabria 904-823-2960 Carl Smith 904-823-2896
The Villages Outpatient Clinic  Billy Armen 352-674-5073 Robert Davis 352-674-5071
Ocala Community Based Outpatient Clinic Melissa Thaggard 352-547-1591 Imelda Guillory 352-369-3320
St. Mary's Community Based Outpatient Clinic Cheryl Annette Lee 912-510-3442 Danita Johnson 912-510-3441
Waycross community Based Outpatient Clinic Theresa Braddock 912-279-4400 ext. 1200 Cynthia Harvey 912-279-4400 ext. 1204
Lecanto Community Based Outpatient Clinic Linda Stapleton 352-249-1662 Christa Ryan (Brooks) 352-746-8015
Tampa - James A. Haley Veterans Hospital Jonathan Esteban 813-972-2000 ext. 5881 Kevin Sloan 813-972-2000 ext. 4248
West Palm Beach VA Medical Center Salisha Ramroop 561-422-5477 Marverlyne Young 561-422-6916
VISN 9
Facility NamePrimary BT RepresentativePhone NumberAlternate BT RepresentativePhone Number
Lexington VA Medical Center Billie Fitzpatrick  859.281.5912 Marvin Montgomery  859.281.4915
Louisville - Roblex Rex VA Medical Center Clarissa Ashdown 502-287-6391 Andrew Feilman 502-287-6135
Memphis VA Medical Center Robert Cooper 901-523-8990 ext. 4122 Velenssia Hull 901-523-8990 ext. 4123
Mountain Home VA Medical Center - Johnson City John C. George Jr. 423-926-1171 ext. 4438 Abel Cusatti 423-926-1171 ext. 6509
Tennessee Valley Healthcare System Jolita Lipscomb 615-225-6578 Charles Adefope 615-255-5527
VISN 10
Facility NamePrimary BT RepresentativePhone NumberAlternate BT RepresentativePhone Number
Ann Arbor Healthcare System Maria Mcintosh  734-845-5365 Stephon Dottery  734-845-5730
Battle Creek VA Medical Center Robert McCreary 269-223-5739 Bernard Scheuner 269-966-5600 ext. 30790
Chillicothe VA Medical Center Sara Bare 740-773-1141 ext. 7767 Larene O'Dell 740-773-1141 ext. 6628
Cincinnati VA Medical Center Reginald Hayes 513-861-3100 ext. 4110 Henry Robinson 513-861-3100 ext. 4362
Louis Stokes Cleveland VAMC Aundreana Crawford  216-791-3800 ext. 44114 Natasha Borum  216-791-2300 ext. 44101
Dayton VA Medical Center Susanne Wagner 937-268-6511 ext. 3064 Pansy Palmer-Neesmith 937-268-6511 ext. 3438
Detroit - John Dingell VA Medical Center Sherry Lockhart-Clossum 313-576-1000 ext. 63489 Ken Hill 313-576-3633
Indianapolis - Richard L. Roudebush VA Medical Center Laura Droeger 317-988-2510 or 317-988-2285 Zenobia Downing 317-988-9678
VA Northern Indiana Health Care System Kathryn Brown 800-360-8387 ext. 73823 Alex Phillips 800-360-8387 ext. 75189
Saginaw - Aleda E Lutz VA Medical Center Tabitha Petty 989-497-2500 ext. 11473 Sandra Freeman  989-497-2500 ext. 12475
Columbus - Chalmers P. Wylie Ambulatory Care Center Kerry Rivers 614-257-5623 Randall Hinkle 614-257-5624
VISN 12
Facility NamePrimary BT RepresentativePhone NumberAlternate BT RepresentativePhone Number
Chicago- Jesse Brown VA Medical Center Candace Begley 312-569-6462 Deborah Samuel 312-569-6176
Iron Mountain - Oscar G. Johnson VA Medical Center Shannon Reinke 906-774-3300 ext. 32811 Daryl Kyllonen 906-774-3300 ext. 32605
Madison - William S Middleton Memorial Veterans Hospital Carol Walsh 608-256-1901 ext. 11895 Courtney King 608-256-1901 ext. 11896
Danville - VA Illiana Health Care System Sara Dupree 217-554-4023 Cheryl Plummer 217-554-6162
Tomah VA Medical Center Scott Sibbald   608-372-3971 ext. 64313 Jason Weber 608-372-3971 ext. 66588
Milwaukee - Clement J. Zablocki VA Medical Center Robert Kolb 414-384-2000 ext. 42052 Steve Haugen 414-384-2000 ext. 42059
Captain James A  Lovell Federal Health Care Center - North Chicago Rebecca Kessler 224-610-5511 Velma Johnson, Division Officer 224-610-5512
Hines - Eward Hines Jr. VA Hospital Wilmer Aragon or Aiah Thompson   708-202-8387 ext. 20415  Phillip Walton 708-202-7964
  Aiah Thompson 708-202-5355    
VISN 15
Facility NamePrimary BT RepresentativePhone NumberAlternate BT RepresentativePhone Number
VA St. Louis Health Care System John Modesto 314-289-6415 Janitra Townsel 314-289-6415
Polular Bluff - John J. Pershing VA Medical Center  Kimberly Felps 573-778-4234 LaTika Nelson 573-778-4735
Columbia - Harry S. Truman Veterans' Memorial Hospital       Benny Alvarez 573-814-6000 ext. 53078 Dawn K. Adams 573-814-6215
Topeka - East Kansas Health Care System - Colmery-O'Neil VA Medical Center Mary Heintzelman 913-682-2000 ext. 53310 Kimberly Grant 785-350-3111 ext. 52106
Leavenworth - East Kansas Health Care System - Dwight D. Eisenhower VA Medical Center Mary Heintzelman 913-682-2000 ext. 53310 Arlene Jackson  
Wichita - Robert J. Dole VA Medical Center  Natasha McQuary 316-685-2221 ext. 58049 Charles McFadden 316-685-2221 ext. 58051
Kansas City VA Medical Center Stanley Conner 816-922-2433 Tracie Raggs 816-922-2433
Marion VA Medical Center Heather Boatright 618-997-5311 ext. 55046 Tom Biggs 618-997-5311 ext. 55046
VISN 16
Facility NamePrimary BT RepresentativePhone NumberAlternate BT RepresentativePhone Number
Pineville - Alexandria VA Health Care System Brandon Crabtree 318-466-4407 Sandra Rachal 318-466-4402
Biloxi - Gulf Coast Veterans Health Care System  Barbie Cutrer 228-523-8312 Vanessa Jacobs 228-523-5278
Fayetteville - Veterans HealthCare System of the Ozarks Chrsitina Blankenship 479-443-4301 ext. 63485 Luanna Oxford 479-587-5933
Houston - Michael D. DeBakey VA Medical Center Krystal Brown-Batiste 713-791-1414 ext. 27630 Briggette House 713-791-1414 ext. 27630
Jackson - G.V. (Sonny) Montgomery VA Medical Center Holly Mullins  601-362-4471 ext. 56183 Kenneth Hamilton 601-362-4471 ext. 55754
Little Rock - Central Arkansas Veterans Healthcare System - John L. McClellam Memorial Veterans Hospital Jim Pugh 501-257-2625 Patrick Green 501-257-5711
New Orleans - Southeast Louisiana Veterans Health Care System Kimberly Redmond 504-507-5565 John Creighton 504-412-3700 ext. 65137
Shreveport - Overton Brooks VA Medical Center Sandra  Brown 318-990-5712 Carlin Murphy 318-990-4937
VISN 17
Facility NamePrimary BT RepresentativePhone NumberAlternate BT RepresentativePhone Number
Amarillo VA Health Care System Robin Moseley 806-355-9703 ext. 4044 Vince Perez 806-355-9703 ext. 4094
Big Spring - West Texas VA Health Care System Moses Tijerina 432-263-7361 ext. 5683 Michael Batteton 432-263-7361 ext. 7165
Dallas - VA North Texas Health Care System Sonequa Grubbs 214-857-3836 Philip Day 214-857-3609
San Antonio - South Texas Veterans Health Care System Charlotte Clayton 210-617-5300 ext. 15401 Frank Thomas 210-617-5300 ext. 10283
Temple - Central Texas Veterans Health Care System Samanth Gillens 254-743-1449 Matthew Davey 254-743-2001
Harlingen - VA Texas Valley Coastal Bend Health Care System Gilberto Ontiveros 956-291-9451 Sandra Mata Torres 956-254-6237
El Paso VA Health Care System David Macias 915-564-6100 ext. 7104 Vanessa Sisson 915-564-7620
VISN 19
Facility NamePrimary BT RepresentativePhone NumberAlternate BT RepresentativePhone Number
Fort Harrison VA Medical Center Nathaniel Zerr 406-447-7409 David Thunstrom 406-447-6272
Cheyenne VA Medical Center John Pike 307-778-7550 ext. 7224 Brandon Bellefleur 307-778-3079
Aurora - VA Eastern Colorado Health Care System -Rocky Mountian Regional VA Medical Center Chris Pace 720-857-5421 Timothy Corkran 720-723-6390
Grand Junction - VA Western Colorado Health Care System Luke Polinghorne 970-263-2800 ext. 2117 Pamela Abston  970-263-2800 ext. 2325
Muskogee - Eastern Oklahoma VA Health Care System (Jack C. Montgomery VA Medical Center) Lisa Dubbs 918-577-4275 Michelle Freeman 918-577-4214
Oklahoma City VA Health Care System Talbott Bridgett 405-456-5666 Felisha Jones  405-456-5835
VA Salt Lake City Health Care System Matthew Byers 801-582-1565 ext. 1420, Option 2 George Netto 801-582-1565 ext. 1420 Option 2
Sheridan VA Medical Center Tammy Kibler 307-675-3978 John Purtill 307-675-3280
VISN 20
Facility NamePrimary BT RepresentativePhone NumberAlternate BT RepresentativePhone Number
Anchorage - Alaska VA Healthcare System Broderick F. Cooper 907-257-4948 David Young 907-257-4782
Boise VA Medical Center Randy "Heath" Reeder 208-422-1000 ext. 7356 Charles Buckley 208-422-1076
Portland VA Medical Center Joshua Birmingham 503-273-5109 ext. 55109 Monty Hughes 503-220-3423
Roseburg VA Health Care System Mary McKain 541-440-1000 ext. 44261 Ron Terwilliger 541-440-1000 ext. 44518
Seattle - Puget Sound Health Care System Stephanie Lye 206-277-5181 Christopher Spaulding 253-583-3121
Spokane Mann-Grandstaff VA Medical Center Jessica Lockyer 509-434-7517 Courtney Rose 509-434-7517
Walla Walla - Johnathan M. Wainwright Memorial VA Medical Center Rod Hamilton 509-525-5200 ext. 26714 Rhonda Michael 509-525-5200 ext. 27137
White City - VA Southern Oregon Rehabilitation Center Todd Adams 541-826-2111 ext. 3181 Danielle Feliciano 541-826-2111 ext. 3805
VISN 21
Facility NamePrimary BT RepresentativePhone NumberAlternate BT RepresentativePhone Number
Honolulu - VA Pacific Island Health Care System Tristen Aczon-Fields 808-433-3611    
Fresno - Central California VA Health Care System  Elaine D. Garcia 559-225-6100 ext. 5131 Ebony Turner  559-225-6100 ext.  4705
San Francisco VA Health Care System Mark Shepherd 415-221-4810 ext. 22367 Alfonzo Little 415-221-4810 ext. 24542
Reno - VA Sierra Nevada Health Care System Christine (Aurora) Dansie 775 786-7200 ext 6255 Claudette  Barnes  775-326-5796
VA Palo Alto Health Care System Gasling Sweeney 650-493-5000 ext. 79267 Eric Jacobson 650-493-5000 ext. 65804
Las Vegas - VA Southern Nevada Healthcare System Khristar Greer 702-791-9000 ext. 13294 Doniesha Smith 702-791-9000 ext. 19069
Mather - VA Northern California Heatlh Care System Colleen Hanna 916-366-5454 James Krawczyk 916-843-7012
VISN 22
Facility NamePrimary BT RepresentativePhone NumberAlternate BT RepresentativePhone Number
Alburquerque - New Mexico VA Health Care System -  Raymond G Murphy VA Medical Center Michael A Bouska 505-265-1711 ext 3144 Rulon Ashcroft III  505-265-1711 ext. 2421 
VA Long Beach Health Care System Melvin Burkley 562-826-8000 ext. 5147 janet Casmas-Malbrough 562-826-5154
VA Loma Linda Health Care System -Jerry L Pettis VA Medical Center Daniel Barajas 909-825-7084 ext. 2063 Louis Garcia 909-825-7084 ext. 6475
Phoenix VA Health Care System Gregory Federick 602-277-5551 ext. 2780 John Petty 602-277-5551 ext. 5139
Prescott -Northern Arizona VA Health Care System Kelli Bogart 928-445-4860 ext. 6897 Steve Frederic 928-776-6088
VA San Diego Health Care System Gregory Hawkins Sr. 858-642-3381 Charles Kirkman 858-552-7572
Tuscon - Southern Arizonza VA Health Care System Kyle Cipra 520-792-1450 ext. 4591 Jose M. Acosta 520-792-1450 ext. 2448
VA Greater Los Angeles Health Care System  - WLA VA Medical Center Lorraine Lozano 310-478-3711 ext. 40072 Tre'Seane McFarland 310-478-3711 ext. 42931
VISN 23
Facility NamePrimary BT RepresentativePhone NumberAlternate BT RepresentativePhone Number
Omaha VA Medical Center - VA Nebraska - Western Iowa Health Care System Scott Spofford 402-930-7009 Jordan Bierce 402-930-7028
VA Black Hills Health Care System Sherry Hocking 605-347-2511 ext. 7550 Efstathia (Thia) Derflinger 605-720-7034
Fargo VA Health Care System Jeff Koval 701-239-3725 David Garland 701-239-3717
Des Moines - VA Central Iowa Health Care System Michael Manahl 515 699-5847 Sandi Beaver 515-699-5933
Iowa City VA Health Care System  Phillip Foster 319-338-0581 ext. 6356 Scott Kane 319-338-0581 ext. 3548
Minneapolis VA Health Care System David Mason 612-467-1440 Marcus Syverson 612-467-2023
Sioux Falls VA Health Care System Dina Hohn 605-336-3230 ext. 6075 Kathleen Metzger 605-336-3230 ext. 7921
St. Cloud VA Health Care System Gordon Giswold 320-255-6480 Kari Freeman 320-252-1670