For Providers - Veterans Health Information Exchange (VHIE)
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Veterans Health Information Exchange (VHIE)

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For Providers

Many Veterans see health care providers from VA as well as providers in the community outside of VA who need their health information to make more informed treatment decisions. Health information exchanges (HIEs) like VHIE are a common tool used across the health care industry to share this information, improve continuity of care, reduce duplicative tests, and avoid clinical error when patients see health care providers from these different practices or health care networks.

There are two ways for non-VA providers to participate in VHIE: VA Exchange and VA Direct messaging. Read on to learn more about how you or your organization can become a VHIE Participating Partner to safely and securely share Veteran health information.

VA Exchange

VA Exchange, powered by eHealth Exchange, enables bi-directional sharing of Veteran health information between VA and participating community providers. The information is exchanged over a secure network and includes medical history, allergies, medications, immunizations, problems and more.

For more information on how to participate, please see our VA Exchange Community Partner Onboarding Flyer or contact the VA Exchange Team at VAExchangeInformation@va.gov to get started. Click here to see if your organization is already a VA Exchange partner.

VA Direct Messaging

VA Direct Messaging is a VA-wide web tool that allows VA staff to securely send and receive Veteran health information with community care providers who are a part of the DirectTrust Network. It eliminates the burden of administrative tasks such as faxing, mailing, or hand-delivering health information. 

If you represent a community health care organization and would like to learn more about the process to send/ receive Direct messages with VA, the current/potential Direct Messaging workflows, or the benefits of Direct Messaging, please see our Community Care Provider Fact Sheet or contact the VA Direct Messaging Team at VADirectInfo@va.gov. If you are a community care provider and need technical support specific to VA Direct Messaging, please contact VADirectSupport@va.gov. Please note that a community care provider must have its own Direct Messaging system to send and receive Veteran health information via Direct Messaging.

If you are seeking assistance/more information about other VA Programs such as My HealtheVet (including its Secure Messaging program) click here or for more information about receiving care in the community visit the Office of Community Care.






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