Update Electronic Sharing Options
VHIE’s secure system eliminates the need to send paper medical records by mail or carry your records to appointments with participating non-VA providers.
You are in control of how VA shares your electronic health information. There is no action you need to take for VA to start sharing your electronic health information. If you do not want VA to share your health information electronically, you may opt out at any time. If you previously opted out but want to resume secure and seamless sharing, you may opt back in.
VA does not share your health information with participating non-VA partners and providers unless they are treating you.
How do I opt out?
Below are three options for opting out of sharing your health information:
Option 1: By Mail
Mail VA Form 10-10164 to your nearest Release of Information (ROI) Office. Find the nearest VA Medical Center (VAMC) facility using the location tool.
Option 2: In Person
Take VA Form 10-10164 to your nearest ROI Office in person.
Option 3: Online
Signing into My HealtheVet on VA.gov Medical Records and scrolling down to find Manage your electronic sharing settings.
If you opt out, your providers will not receive your electronic medical records in real-time, which would be used to better coordinate your care. This may put your care coordination at risk. There is no deadline to opt out and you may do so at any time. Choosing to opt out will not affect your access to care from community providers.
Can I opt back in?
If you previously opted out but want to resume secure and seamless sharing, you may do so at any time by completing VA Form 10-10163 and returning it to your facility's ROI office or by following the same process outlined above on My HealtheVet on VA.gov Medical Records.
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To learn more, view the Electronic Health Information Exchange Factsheet or visit the Frequently Asked Questions (FAQ) page. For a complete listing of trusted organizations VA exchanges electronic health information with, visit the Find Participating Partners and Providers page.
Still have questions? Call the toll-free VHIE Information Line at 1-877-771-8537 Monday-Friday 7 a.m.-9 p.m. CST or feel free to email us at VHAVHIEPublicAffairs@va.gov. PLEASE DO NOT INCLUDE ANY PERSONAL IDENTIFIABLE INFORMATION (PII) OR PROTECTED HEALTH INFORMATION (PHI), INCLUDING BUT NOT LIMITED TO, FORMS, PATIENT SSN (FULL OR LAST FOUR DIGITS), AND/OR DATE OF BIRTH. This is an unsecured mailbox.
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