Post-9/11 Transition and Case Management
Post-9/11 Transition and Case Management (TCM)
Post-9/11 Transition and Case Management (TCM) ensures that transitioning service members and Veterans receive the care and support they need as they transition from military to civilian life. Post-9/11 TCM staff serve as expert navigators to help service members and Veterans connect to VA and community resources and case management services when needed.
Since 2003, VA has collaborated with the Department of Defense (DoD) and military treatment facilities (MTFs) to transition the health care of injured or ill service members and Veterans to VA medical facilities. VA Liaisons for Healthcare are located at major MTFs to transfer health care and provide information to service members, Veterans, and their families and caregivers. The VA Liaisons communicate with the Post-9/11 Military2VA (M2VA) Program Manager at your VA medical facility to schedule your first VA appointment and ensure your care is coordinated without interruption. There is a Post-9/11 M2VA Case Management Program in every VA health care system nationwide and has the specialized training and experience with reintegration to provide coordination and case management services, should you need it.
While this initiative was originally established to transition military personnel returning from theaters of combat, as VA transitions from times of war to times of peace, it now includes any active-duty military personnel and Veterans who served on or after September 11, 2001.