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Office of Survivors Assistance


Contact Us






For assistance or to ask questions about your claim status please call the Veterans Benefits Administration national call center.  The call center may be reached by dialing :1-800-827-1000.  

By calling 1-800-827-1000 you can:
Check on the status of your claim
Obtain tax documentation
Notify VBA of the death of a veteran or a benefit recipient
Request information on burial and mortuary benefits
Learn about benefits available to surviving family members
Much, much more
To obtain copy of your loved one's service record (DD-214) please contact the National Archives



***All survivor claims should be submitted to your appropriate Pension Management Center.


Philadelphia VA Regional Office

Service Area: Connecticut, Delaware, Florida, Georgia, Maine , Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, the Philippines, Puerto Rico, Rhode Island, South Carolina, Vermont, Virginia, West Virginia and all other foreign countries not listed below under the St. Paul VA Regional Office

Milwaukee VA Pension Center

Service Area: Alabama, Arkansas, Illinois, Indiana, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Ohio, Tennessee, Wisconsin

St. Paul VA Regional Office

Service Area: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa, Kansas, Minnesota, Montana, Nebraska, North Dakota, New Mexico, Nevada, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington, Wyoming, Mexico, Central and South America, and the Caribbean

Please submit your claim for survivor benefits to the following address:

Department of Veterans Affairs
Pension Intake Center
PO Box 5365
Janesville, WI 53547-5365




The Office of Survivors Assistance may be contacted at: