Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
Attention A T users. To access the combo box on this page please perform the following steps. 1. Press the alt key and then the down arrow. 2. Use the up and down arrows to navigate this combo box. 3. Press enter on the item you wish to view. This will take you to the page listed.
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Office of Survivors Assistance


Contact Us


For assistance or to ask questions about your claim status please call the Veterans Benefits Administration National Call Center at 1-800-827-1000.  

  • Report the passing of a Veteran or beneficiary
  • Check on the status of your claim
  • Obtain financial documentation
  • Request information on burial and mortuary benefits
  • Much more! 


***All survivor claims should be submitted to the Claims Intake Center***

Department of Veterans Affairs
Pension Intake Center
PO Box 5365
Janesville, WI 53547-5365


If you have questions about VA Benefits for Survivors, or if you have experienced an issue while interacting with VA, we would like to hear from you. Please reach out to us via email at the following address for the fastest response: