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Franchise Fund

About Us


Mission Statement
To be the provider of choice of common administrative support services of VA and other government agency customers, enabling them to best meet their primary mission.

Vision
Comprehensive Business Solutions for Tomorrow's Government

Background

VA was chosen as a pilot Franchise Fund agency under the Government Management and Reform Act of 1994, Public Law 103-356. Established in 1997, common administrative support services were financed on a fee-for-service basis rather than through VA's General Administration appropriation. Permanent status was conferred upon the VA Franchise Fund by Public Law 109-114.

This franchising concept adds value to the government because it empowers self-supporting federal government business entities to promote efficiency and conserve resources by:

  • consolidating common administrative support services
  • reducing administrative costs
  • enhancing financial management practices
  • expanding competition

Enterprise Centers
The VA Franchise Fund is comprised of an administrative office (Franchise Fund Oversight Office) and six self-supporting business entities (Enterprise Centers):

  • Debt Management Center
  • Corporate Data Center Operations
  • Debt Management Center
  • Financial Services Center
  • Law Enforcement Training Center
  • Records Center and Vault
  • Security and Investigations Center

Business Segments
Our products and services are divided into three business segments:

Connect with us

Subscribe to Receive
Email Updates
  • Benefits:
    1-800-827-1000
  • Health Care:
    1-877-222-VETS (8387)
  • VA Inspector General: 1-800-488-8244
  • Veterans Crisis Line: 1-800-273-8255 Press 1

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