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Office of Small & Disadvantaged Business Utilization

Verification Renewal Process Fact Sheet

Help Desk:  (866) 584-2344
Monday—Friday
8:00am to 8:00pm (Eastern)


Status Update:
verificationfollowup@va.gov
Profile Questions:
vip@va.gov

Issue

The Center for Verification and Evaluation (CVE) instituted the Renewal process to reduce the time and effort required to maintain eligibility for the Veterans First Program.  Courtesy notifications will be sent to the email address listed on the Vendor Information Pages (VIP) profile to remind businesses 120, 60, and 30 days prior to their verification expiring.  Renewal applications will be inspected to ensure all documents from the initial approval, and any updated documentation required (e.g., tax returns for the last two years, license and/or lease renewals, most recent board minutes, etc.) may be found.

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Companies verified by CVE receive an additional two (2) years of eligibility through the Renewal process.

To reduce the risk of fraud and further enhance the quality of the Verification program, CVE has introduced new safe guards to protect our Veterans and their interests.  As a result, CVE will review new documents and will prioritize Renewal Requests for expedited processing.

Renewal applications will be inspected to ensure that all documents from the initial approval, and any updated documentation required (e.g., tax returns for the last two years, license and/or lease renewals, most recent board minutes, etc.) may be found.

The process for submitting a RENEWAL application should go as follows:

  • The renewal request is completed online via the VetBiz website.
  • Login to VIP.
  • Under Actions in the Account Summary, click “Reverify.”
  • After updating owner information and signing a new VA Form 0877, review the previous application and provide update all necessary documentation.
  • Once the “Submit” link has been clicked, a questionnaire will verify any changes that have occurred since the last application.
  • CVE retains the right to request a full document examination and to conduct site visits in accordance with 38 CFR § 74.15.
  • If a renewal application is denied, based on submitted changes, they will be eligible to submit a Request for Reconsideration, utilizing the same process as available for an initial denial.

We advise businesses to submit renewal applications as soon as they are eligible.  If an applicant’s eligibility period expires while in the renewal process, the company’s profile will be removed from public view until it is reverified.

A verified applicant that submits for renewal will remain visible in VIP.  If a company’s verification period expires while in the renewal process, it will no longer be visible in VIP.  Participants applying for RENEWAL that do not respond to CVE requests for documentation within the established timeframe will be withdrawn from the process and reset to allow them to reapply immediately.

The best way to increase a company’s approval chances is to utilize CVE’s Verification Assistance Program.  Be sure to read the Verification Assistance Briefs, take the Verification Self-Assessment Tool, and, if necessary, consult a PTAC Counselor.  Visit www.VetBiz.gov for more information about CVE and the Verification Process.

The Steps to Renewal

  • Answer 4 questions & upload only the business documents that have changed or received (e.g. current year taxes) since previous verification.
  • Documents previously reviewed as part of a firm’s last application will not be examined during the Renewal Process.
  • CVE provides three reminders prior to a firm’s expiration and access to free CVE Certified Verification Counselors to assistance with renewal.
  • CVE will process all Renewals within the regulatory time of 60 days.  The current average processing time is 35 days.

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