Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
Attention A T users. To access the combo box on this page please perform the following steps. 1. Press the alt key and then the down arrow. 2. Use the up and down arrows to navigate this combo box. 3. Press enter on the item you wish to view. This will take you to the page listed.
Veterans Crisis Line Badge
My healthevet badge

Alternative Dispute Resolution (ADR)


Confidentiality and ADR

Workplace ADR Home | ADR for Workplace Disputes | ADR in the EEO Process | ADR Program for Central Office Employees | Confidentiality and ADR | Neutrals Certification Program | Training | Publications


Confidentiality in ADR

Administrative Dispute Resolution Act and Confidentiality


The Administrative Dispute Resolution Act of 1996 (ADRA) encourages and supports the use of ADR within the federal government. The provisions of ADRA establish requirements regarding confidentiality of communication during ADR processes involving federal agencies
(5 U.S.C. § 574). It is essential that neutrals and parties be informed of the confidentiality protections available under ADRA and of the limitations to that protection.

Guidance and Training on Confidentiality


Below is guidance on this topic as well as on-line training available to Department of Veterans Affairs’ employees.


Protecting the Confidentiality of Dispute Resolution Proceedings: A Guide for Federal Workplace ADR Program Administrators.

On-Line Training for Department of Veterans Affairs employees only through VA Learning On-Line at