Office of Procurement, Acquisition and Logistics (OPAL)
Front Office Operations (FO)
The Office of Procurement, Acquisition and Logistics (OPAL) Front Office Operations provides acquisition advocacy and support to VA customers and vendors, with a staff of senior acquisition personnel who are dedicated to resolving complex acquisition issues. OPAL’s acquisition advocates seek to ensure the Department’s customers, internal staff, vendors, contractors, or other interested parties have a venue to raise concerns, requests, and inquiries regarding the acquisition process. Our staff leverages internal resources, processes, functional subject matter experts, and escalation protocols for efficient and effective results.
OPAL customer advocates provide acquisition support services to customers and becomes involved with pre-acquisition planning for highly complex, leading edge, challenging procurements by utilizing innovative approaches to ensure the best value for VA. We provide assistance with the development of acquisition packages and review of acquisition related strategies including annual procurement plans. Senior Procurement Analysts conduct acquisition compliance reviews and give advice to OPAL’s Executive Leadership and Heads of Contracting Activities (HCA) at the Technology Acquisition Center (TAC), Strategic Acquisition Center (SAC) and National Acquisition Center (NAC), as well as management oversight and guidance across the OPAL enterprise. Additionally, our acquisition advocates formulate and recommend acquisition operations guidance, plans, and strategies in support of VACO staff organizations in alignment with the Office of Acquisition, Logistics, and Construction (OALC), OPAL and Agency mission, goals, and objectives.
VA-wide stakeholders will benefit from the following experience improvements:
- Assisting internal VA and external industry partners;
- Consolidated troubleshooting capabilities;
- Awareness of online tools for procurement processing;
- Streamlined access to VA procurement entities; and a
- CAVAS Knowledge Bank that includes the Procurement Decision Guide (PDG) (procurement office identification resource), CAVAS Behind the Scenes, Customer Centric Model, Frequently Asked Questions, reference tools, and more.
OPAL acquisition advocates develop and implement comprehensive outreach, education, and training programs for customers and vendors to ensure quality and timely acquisitions (refer to the OPAL Customer Training). Additionally, OPAL provides advice to senior VA staff on acquisition approaches and reporting/feedback to program offices and OPAL management and primarily focuses on enhancing customer service by improving communications and insight into the acquisition process.
2019 Procurement Cutoff Dates - View FY19 acquisition requirement cut-off dates for the Office of Procurement, Acquisition and Logistics. All dates listed are predicated upon receipt of a fully actionable package!
Department of Veterans Affairs
Office of Procurement, Acquisition and Logistics
Front Office Operations
810 Vermont Avenue, NW
Washington, DC 20420
Tel: (202) 461-5060