VA Patient Centered Care
Office of Patient Centered Care and Cultural Transformation: Promoting Whole Health
The VA Office of Patient Centered Care and Cultural Transformation (OPCC&CT) works with VA leadership and health care providers to transform VA’s health system from the traditional medical model, which focuses on treating specific issues, to a personalized, proactive, patient-driven model that promotes whole health for Veterans and their families.
- Personalized care means putting your needs first and partnering with you to create a customized health plan based on your goals, personal history, and lifestyle.
- Proactive care means your care team will actively work with you to find preventive, rather than reactive, options that strengthen your individual, innate capacity for health and healing—for example, using mind-body approaches and nutritional changes prior to surgery or chemotherapy.
- Patient-driven care puts you at the head of your personal health care team, so clinicians can give you the skills, resources, and support to drive your own care.
At VA, we’re building a proactive and personalized health care system that honors Veterans’ service and empowers them to achieve their greatest level of health and well-being. As VA transforms the delivery of care, we’re forging a unique community for Veterans that embraces their distinctive needs.
The patient centered care transformation is just beginning. Through Health for Life, the OPCC&CT and VA are providing the resources to give Veterans, health care providers, and staff the freedom to create a culture in which this transformation can flourish. Now, Veterans and providers have the opportunity to work together to define the future of whole health care at VA.