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Community Care

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About Us

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The Veterans Health Administration Office of Community Care (OCC) administers multiple community care programs that enable eligible Veterans and beneficiaries to receive health care services from providers outside of a VA medical facility. OCC also manages all national billing and collection activities for medical care and services provided by VA medical centers. These activities primarily include billing Veteran copayments and third party health insurance companies for nonservice-connected care provided to Veterans. The revenue activities are completed by seven Consolidated Patient Account Centers (CPACs) located across the country. Funds generated from these operations are returned back to VA medical centers to assist them with providing health care services to Veterans.