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Community Care


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Provider Education and Training Resources

VA has a variety of resources available for community providers to equip you with the knowledge needed to successfully provide care to Veterans. This page contains the latest education and training resources offered for VA community providers.

MISSION Act Required Provider Training

VA MISSION Act of 2018, Sections 131 and 133, requires all Independent Licensed Providers with an NPI who treat Veterans to complete MISSION-identified training within 180 days of enrolling in a VA Network (PC3 or CCN) or signing a VA Agreement (such as a Veterans Care Agreement).

VA developed training courses to meet MISSION training requirements and uses VHA TRAIN to host the external trainings. Providers must create an account in VHA TRAIN and include an NPI number in their VHA TRAIN profile before registering and completing this training.

H.R.5674–VA MISSION Act of 2018VHA TRAIN website

Current required courses include:

Section 133: A Perspective for Veteran Care

VHA TRAIN–Community Provider Registration
(Link to course and test-out, "in lieu of" option)

Continuing Medical Education Courses

Per MISSION Act Section 123, VA offers an online, no-cost, continuing medical education curriculum for community providers through VHA TRAIN. Courses are available 24 hours a day, 7 days a week, and continuing education units (CEU) may be earned for completing coursework. Providers must create an account in VHA TRAIN and include a National Provider Identification (NPI) number in their VHA TRAIN profile before registering and completing courses.

CEU–Community Provider Registration

Provider Webinar Series

VA offers a monthly webinar series as part of VA’s effort to build stronger, more sustainable relationships with you, our community providers. The series includes a recurring webinar that provides an introduction and overview of community care, and accredited recurring monthly webinars on clinical topics. See the webinar schedule below.

VHA Office of Community Care Overview. This webinar provides an overview of community care networks and programs. It is facilitated by the OCC Provider Regional Experience Managers and focuses on topics relevant to VA community providers who deliver care to Veterans.

When: Third Thursday of each month, from 1 p.m. to 3 p.m. EST.
Access: Register for the webinar through VHA TRAIN. If you don’t have an account, you can sign up there.

Accredited Topics Series. This webinar series features webinars on health care-related topics. These in-depth trainings are facilitated by highly-regarded subject matter experts from throughout VA. Topics include: VA’s Suicide Prevention Strategy, understanding military culture, smoking cessation, VA’s Opioid Safety Initiative, Post Traumatic Stress Disorder (PTSD), and military sexual trauma.

When: Fourth Thursday of each month, from 1 p.m. to 3 p.m. EST.
Access: Register for the webinar through VHA TRAIN. If you don’t have an account, you can sign up there.

VHA TRAIN websiteHow to Create an Account in VHA TRAINAccess the VHA TRAIN login page

Calendar of Provider Webinar Series
VHA Office of Community Care Monthly Provider Webinar Series
FY 2018 – FY 2019
Date Topic
Third Thursday
September 2018–September 2019
Office of Community Care Overview
HealthShare Referral Manager Weekly Webinar Series
Every Tuesday,
1–3 p.m. EST
Full, in-depth training on HealthShare Referral Manager (HSRM) benefits and functionality. HSRM is VA's web-based system for referral and authorization management
Accredited Clinical Topics 
25 October 2018 VA’s Suicide Prevention Strategy
29 November 2018 Understanding the Context of Military Culture in Treating Veterans
20 December 2018 VA Opioid Safety Initiative (OSI)
31 January 2019 Telemental Health in the VA
28 February 2019 Treating Post Traumatic Stress Disorder (PTSD)
28 March 2019 LGBT and the Veteran
25 April 2019 Military Sexual Trauma (MST)
23 May 2019 VA's Suicide Prevention Strategy
27 June 2019 Smoking Cessatioon
22 August 2019 Military Culture and the Veteran
26 September 2019 Alternative Treatments


VHA Training Finder Real-Time Affiliate Integrated Network (TRAIN) provides a wealth of training and education resources for community providers. These offerings are no-cost, Veteran-focused, and accredited for continuing medical education. The VHA TRAIN video describes the training course offerings and how to access them.

Visit the VHA TRAIN website to get started. More information about how to enroll, a list of available courses, and additional instructions for how to register can be found in the VHA TRAIN fact sheet.

VHA TRAIN delivers free, VA-approved training on Veteran-specific health topics. Published on Nov 22, 2017.

VHA TRAIN websiteVHA TRAIN Fact SheetAccess the VHA TRAIN login page

Below are links to specific courses in VHA TRAIN that might be of interest to community providers treating Veterans:

Description of VHA TRAIN Courses
VHA TRAIN Course Offerings
Training Course Description
Military Culture: Core Competencies for Healthcare Professionals These training courses provide community providers with information about treating the unique Veteran patient population.
Community Care Provider Opioid Safety Initiative This training course promotes evidence-based management of Veterans with chronic pain. A collaborative effort between VA and community providers, the goal is to improve patient outcomes and decrease the incidence of complications from opioid prescribing.

Additional Educational Resources

Additional Educational Resources
Additional Educational Resources
Resource Description
VHA Pain Management Opioid Safety Initiative (OSI) This webpage serves to educate and ensure a greater awareness of the first evidence-based guideline to be shared with our community partners – the VHA Opioid Safety Initiative (OSI). The initiative is focused on building a collaborative relationship between VHA and its community partners to improve patient outcomes, ensure patient safety, and increase efficiency of our community-based services.
VA Mental Illness Research, Education, and Clinical Centers (MIRECC) and Centers of Excellence (CoEs) Suicide Risk Management Consultation Program MIRECC/CoEs Suicide Risk Management program offers free consultation for any provider who works with Veterans at-risk for suicide. Other resources available from MIRECC include:
Make the Connection Make the Connection is a tool used by providers to engage with Veterans or their family members who may be reluctant to seek mental health treatment or support.
VA Mental Health Community Provider Toolkit This toolkit provides community providers with information and resources that are relevant to Veterans’ behavioral health and well-being.
PTSD Consultation Program This course provides training and consultation on Posttraumatic Stress Disorder (PTSD) for health care professionals who treat Veterans.
Pregnancy Management: Clinical Practice Guidelines This detailed VA/DoD reference guide provides industry best practices for symptoms and diagnoses related to pregnancy management.
Fraud, Waste and Abuse Prevention This course provides community providers with resources on ways to prevent fraud, waste, and abuse when partnering with VA to provide care to Veterans.
Centers for Disease Control and Prevention (CDC) Prescribing Opioids for Chronic Pain Chronic pain is common, multidimensional, and individualized, and treatment can be challenging for healthcare providers as well as patients. In response to the critical need for consistent and current opioid prescribing guidelines, the CDC released the Guideline for Prescribing Opioids for Chronic Pain.
Centers for Medicare and Medicaid Services (CMS) Education and Outreach Get training, earn credit, attend events, and find resources.
American Medical Association (AMA) Continuing Education Sharpen your knowledge and build essential skills to succeed in your medical practice.
American Health Information Management Association (AHIMA) Learning Opportunities AHIMA offers learning opportunities on many topics.


For questions about community provider education and training resources, please contact Community Provider Communications.