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Community Care


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Provider Education and Training

VA has a variety of resources available for community providers to equip you with the knowledge needed to successfully provide care to Veterans. This page contains the latest education and training resources offered for VA community providers.

Required Training

Community providers are required to complete the Community Care Provider–Opioid Safety Initiative training course and fill out a form attesting to completion of the course (VA MISSION Act, Section 131).

It is also highly recommended community providers complete the MISSION Act Section 133 general overview course, Community Care Provider–A Perspective for Veteran Care.

Current required course:

Section 131: Opioid Safety Initiative

Highly recommended course:

Section 133: A Perspective for Veteran Care

VA offers online, on-demand training for community providers at no-cost through the VHA TRAIN website. Continuing medical education (CME) credits may be earned for completing VA trainings.

Providers must create an account in VHA TRAIN and include their unique National Provider Identifier (NPI) in their VHA TRAIN profile before registering and completing this training. For assistance or help with VHA TRAIN account creation, please contact: VHA TRAIN Help Desk.

VHA TRAIN websiteVHA TRAIN Help Desk

Continuing Medical Education Courses

To supplement the Section 133: A Perspective for Veteran Care training, specialty courses were developed and are available on the VHA TRAIN MISSION Act curriculum training site. Each of these courses offer continuing education credits (CEUs) to various continuing education organizations.

Per MISSION Act, Section 123, VA offers an online, no-cost, continuing medical education curriculum for community providers through VHA TRAIN. Courses are available 24 hours a day, 7 days a week, and continuing medical education (CME) credits may be earned for completing coursework. Providers must create an account in VHA TRAIN and include a National Provider Identification (NPI) number in their VHA TRAIN profile before registering and completing courses.

CME–Community Provider Registration

Provider Webinar Series

VA offers a monthly webinar series as part of VA’s effort to build stronger, more sustainable relationships with you, our community providers. The series includes a recurring webinar that provides an introduction and overview of community care, and accredited recurring monthly webinars on clinical topics. See the webinar schedule below.

VHA Office of Integrated Veteran Care: In this series of live webinars, participants will receive an overview of community care which includes the background of community care networks, programs, and the corresponding VA regulations. In-depth discussions on topics from referrals and authorizations, authorized and unauthorized emergency care, urgent care, claims and more. This webinar takes place in February, April, June, August, October, and December.

NOTE: The June 16, 2022, VHA Office Of Integrated Veteran Care (IVC) Overview has been cancelled.

Special topical webinars will be offered in the months of January, March, May, July, September, and November. Topics include:

  • Ambulance Transport Eligibility and Claims Processing (3/17/2022)
  • eCams Provider Portal (ePP) (5/19/2022)
  • Home Health (7/21/2022)
  • Precertification (9/15/2022) **NEW**

When: Third Thursday of each month, from 1 p.m. to 3 p.m. ET.
Access: Register for the webinar through VHA TRAIN. If you do not have an account, you can sign up there.

Accredited Topics Series. This webinar series features webinars on health care-related topics. These in-depth trainings are facilitated by highly-regarded subject matter experts from throughout VA. Topics include: VA’s Suicide Prevention Strategy, understanding military culture, smoking cessation, VA’s Opioid Safety Initiative, Post Traumatic Stress Disorder (PTSD), and military sexual trauma.

When: Fourth Thursday of each month, from 1 p.m. to 2 p.m. ET.
Access: Register for the webinar through VHA TRAIN. If you don’t have an account, you can sign up there.

VHA TRAIN websiteHow to Create an Account in VHA TRAINAccess the VHA TRAIN login page

Calendar of Provider Webinar Series
VHA Office of Integrated Veteran Care–Provider Webinar Series
Date Topic/Links
NO DATES Office of Integrated Veteran Care Overview
Every Monday, 2–4 p.m. ET
Every Tuesday, 1–3 p.m. ET
HealthShare Referral Manager Weekly Webinar Series

Full, in-depth training on HealthShare Referral Manager (HSRM) benefits and functionality. HSRM is VA's web-based system for referral and authorization management

Date Accredited Clinical Topics/Links
22 September 2022 Pain and Headache Treatment for the Veteran
25 August 2022 Inclusive Care: Integrating Caregivers as Partners in Care
28 July 2022 Complementary and Integrative Health for Veterans (Enduring)
23 June 2022 Caring for the LGBTQ+ Veteran
26 May 2022 Women Veterans and Trauma Informed Care (enduring)
28 April 2022 No Webinar in April
23 March 2022 Airborne Hazards and Burn Pits: What healthcare providers need to know
24 February 2022 Community Care Referrals
27 January 2022 Beyond MST: Using the New Mobile App to Enhance Treatment for Military Sexual Trauma Survivors
16 December 2021 Strategies to Address the Fourth Wave of the Opioid Overdose Crisis
18 November 2021 Preventing Suicide Through Safety Planning and Lethal Means Safety
28 October 2021 Caring for and Treating Veterans with Post Traumatic Stress Disorder

Provider Webinar Series Archive


VHA Training Finder Real-Time Affiliate Integrated Network (TRAIN) provides a wealth of training and education resources for community providers. These offerings are no-cost, Veteran-focused, and accredited for continuing medical education. The VHA TRAIN video describes the training course offerings and how to access them.

Visit the VHA TRAIN website to get started. More information about how to enroll, a list of available courses, and additional instructions for how to register can be found in the VHA TRAIN fact sheet.

VHA TRAIN delivers free, VA-approved training on Veteran-specific health topics. Published on Nov 22, 2017.

VHA TRAIN websiteVHA TRAIN Fact SheetAccess the VHA TRAIN login page

Additional Educational Resources

Disclaimer of Hyperlinks: The appearance of external hyperlinks does not constitute endorsement by the Department of Veterans Affairs of the linked web sites, or the information, products or services contained therein. For other than authorized VA activities, VA does not exercise any editorial control over the information you may find at these locations. All links are provided with the intent of meeting the mission of the Department of Veterans Affairs and this VA web site.

Additional Educational Resources
Resource Description
War Related Illness and Injury Study Center (WRIISC) Provider Training This webpage provides training on Veteran environmental and airborne health exposures including: Agent Orange, Gulf War, Burn-Pits and PFAS; and the range of chronic multi-symptom post-deployment illnesses including: pain, PTSD, fatigue, respiratory, and many more, to help providers and their care teams support the health care of Veterans.
VHA TRAIN–Military Culture: Core Competencies for Healthcare Professionals These training courses provide community providers with information about treating the unique Veteran patient population.
  • Module 1: Self-Assessment/Intro to Military Ethos
  • Module 2: Military Organization and Roles
  • Module 3: Stressors and Resources
  • Module 4: Treatment, Resources, and Tools
Center for Deployment Psychology This website supports and enhances the Military Culture: Core Competencies for Healthcare Professionals online course.
Community Care Provider Opioid Safety Initiative This training course promotes evidence-based management of Veterans with chronic pain. A collaborative effort between VA and community providers, the goal is to improve patient outcomes and decrease the incidence of complications from opioid prescribing.
VHA Pain Management Opioid Safety Initiative (OSI) This webpage serves to educate and ensure a greater awareness of the first evidence-based guideline to be shared with our community partners – the VHA Opioid Safety Initiative (OSI). The initiative is focused on building a collaborative relationship between VHA and its community partners to improve patient outcomes, ensure patient safety, and increase efficiency of our community-based services.
VA Mental Illness Research, Education, and Clinical Centers (MIRECC) and Centers of Excellence (CoEs) Suicide Risk Management Consultation Program MIRECC/CoEs Suicide Risk Management program offers free consultation for any provider who works with Veterans at-risk for suicide. Other resources available from MIRECC include:
National Center for PTSD These resources are free and available to any provider:
Community Provider Toolkit A useful toolkit for community providers who take care of Veterans.
Posttraumatic Stress Disorder (PTSD) Consultation Program This program provides training and consultation on Posttraumatic Stress Disorder (PTSD) for health care professionals who treat Veterans.
Pregnancy Management: Clinical Practice Guidelines This detailed VA/DoD reference guide provides industry best practices for symptoms and diagnoses related to pregnancy management.
Centers for Disease Control and Prevention (CDC) Prescribing Opioids for Chronic Pain Chronic pain is common, multidimensional, and individualized, and treatment can be challenging for healthcare providers as well as patients. In response to the critical need for consistent and current opioid prescribing guidelines, the CDC released the Guideline for Prescribing Opioids for Chronic Pain.
Centers for Medicare and Medicaid Services (CMS) Education and Outreach Get training, earn credit, attend events and find resources.
American Medical Association (AMA) Continuing Education Sharpen your knowledge and build essential skills to succeed in your medical practice.
American Health Information Management Association (AHIMA) Learning Opportunities AHIMA offers learning opportunities on many topics.
2021 Evaluation and Management Changes PPT A useful PowerPoint about changes in evaluation and management for new and established outpatient code selection.
Guidance on coding of clinical encounters in VHA on-station chiropractic care (April 2021) General recommendations and guidance from the Chiropractic Program Office intended for chiropractic providers coding clinical encounters.


For questions about community provider education and training resources, please contact the VHA IVC Digital Engagement Team.