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Office of the Chief Human Capital Officer (OCHCO)


Veterans Affairs Central Office (VACO) New Employees

Welcome to the United States Department of Veterans Affairs!

Welcome to the Department of Veterans Affairs (DVA). Our mission is to fulfill President Abraham Lincoln’s promise “To care for him who shall have borne the battle, and for his widow, and his orphan” by serving and honoring the men and women who are America’s Veterans. A detailed history of the Department of Veterans Affairs can be obtained by visiting  VA History - VA History Office.

 The VA provides the largest integrated health care network in the United States, with 1,255 health care facilities serving 9 million enrolled Veterans each year, a range of benefits to assist servicemembers transitioning out of the military service with education, home loans, life insurance and more, and dignified burial services for Veterans via our 142 cemeteries. Our vision is to provide our Veterans with these world-class benefits and services by adhering to the highest standards of compassion, commitment, excellence, Professionalism, integrity, accountability, and stewardship.

Secretary Denis McDonough, “I’m honored to join you at VA”:

Secretary Denis McDonough


Welcome from the Chief Human Capital Officer!

Letter from the Chief Human Capital Office

New Employee Orientation

Whether you are a newly appointed Federal employee, or just new to the VA, you are required to attend a one-day New Employee Orientation (NEO) session. It is designed to provide you with general information regarding the following topics. Currently, VACO New Employee Orientation (NEO) is conducted virtually. All new and transferring employees should consult their Welcome Letter/Hiring Documents (or HR Liaison) for the current weblink and assistance.

*Some links may require employees to have access to the VACO Network, you will need to wait until your PIV Card is issued.

Virtual NEO Slides

ICARE Values

For more information and a copy of PowerPoint presentation, visit ICARE PowerPoint


Benefits and Retirements

This presentation provides basic information, please reach out to your Human Resources Liaison for locally specific policies and procedures.

Benefits Resources

  1. Federal Employee Insurance Benefits Overview
  2. Federal Employee Health Benefit (FEHB)
  3. Federal Employee Dental Insurance
  4. Federal Employee Vision Insurance
  5. Federal Employee Group Life Insurance
  6. Flexible Spending Accounts
  7. *Temporary FSA Flexibilities for Plan Year 2020 and 2021*
  8. Federal Long Term Care Insurance
  9. Childcare Subsidy Program (CCSP)
  10. Thrift Savings Plan

Leave Resources 

Miscellaneous Resources

Virtual Federal Benefits Webinars

Transit Subsidy

Personal Safety and Security

  • For questions about the VA Emergency Alerting & Accountability System (VA EAAS), email

Property Accountability & Responsibility

Occupational Safety and Health Act (OSHA) and Workers Compensation

Insider and Counter-Intelligence Threat

  • For a copy of the slide presentation, or questions about Insider Threat and Counter-Intelligence, email 

Equal Opportunity/No Fear Act/Whistleblower Protections

Veterans Health Administration

Veterans Benefits Administration

National Cemetery Administration

Employee Assistance Program

Center for Minority Veterans

Center for Women Veterans

  • For questions about the Center for Women Veterans, email

Center for Faith Based & Neighborhood Partnerships

Information Security Awareness

  • OI&T Help Desk: 1-855-673-4357

VA Central Office Library

AFGE Bargaining Union (Local 17)


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*External Link Disclaimer: All the links marked with asterisk ( * ) are External links. By clicking on these links, you will leave the Department of Veterans Affairs Website.