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Community Care


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Customer Service Guide

Customer Service Guide

The Community Care Customer Service Guide explains each step in the Veteran’s community care journey once they are referred for care.

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Find a Community Provider

Find a Community Provider

To find a local, in-network community provider, visit

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Community Flu Shots

Community Flu Shots

Help keep yourself and your loved ones healthy! Get your annual flu shot at one of 70,000 retail pharmacies and urgent care locations near you.

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Community Care Overview

VA provides care to Veterans through community providers when VA cannot provide the care needed. Community care is based on specific eligibility requirements, availability of VA care, and the needs and circumstances of individual Veterans.

Find a Community Provider
Learn about Veteran community care

VA also provides health care to Veterans’ family members and dependents through programs like the Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA). This care is also provided based on specific eligibility requirements, which varies by program.

Learn about care and services for Veteran dependents

Explore Community Care Resources


Learn about eligibility, appointments, getting care, costs, and billing

Learn about eligibility, appointments, getting care,
costs, and billing


Learn about VA
caregiver benefits


Join the VA network, register
for training, file a claim, and
sign up for updates

Information for third party insurance companies about billing, rates, and charges

Contact us by e‑mail,
phone, or mail